Customer Specialist Sales Lead
2 days ago
Overview: The Lane Bryant Customer Specialist Sales Leader is responsible for creating a hospitable store environment using customer engagement and operational leadership. Customer Specialists build enduring relationships with new and existing customers that contribute to the achievement of Company goals.
Genuinely enjoys and takes initiative to create, build and cultivate relationships within the community, attracting new customers to the Brand.Is viewed as a leader and influences others to deliver exceptional customer service.Sales and Service:
- Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.
- Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.
- Proactively plan and organize customer contacts Demonstrates strong planning and organizational skills proactively contacting customers to build and deepen relationships in ways that are relevant, timely and meaningful to the customer.
- Active participant in community/store activities and events that promote the Brand when appropriate or available.
- Helps to drive total store sales through effective floor supervision during the absence of another member of management.
Business Acumen:
- Stays abreast of the business and competitive landscape, fashion trends and key business drivers to identify opportunities to create an exceptional customer experience.
- Balances the customer service and operational energies within the store and team to ensure customers are prioritized and tasks are completed in a timely manner.
Operations:
- Supports areas of operational energy as needed.
- Performs functions of opening and closing the store as needed.
- Protects company assets and maintains a safe work environment.
- Follows all company policies and procedures as well as local, state, and federal employment laws.
Requirements:
- Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.
The Company complies with applicable federal, state, and local laws regarding equal employment opportunities and makes reasonable accommodations for qualified applicants and associates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact myHRSupport at 1-.
Location:
Store 4766-La Habra Westridge-LaneBryant-La Habra, CA 90631 Position Type: Regular/Part time Equal Employment OpportunityThe Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. p>
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
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