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Email Administrator

2 months ago

birmingham, United States Altec Full time

We are looking for a skilled Email Administrator to primarily oversee and manage our email systems, including Microsoft Exchange Online/On-Premise, Email Security, and related technologies. The ideal candidate will have strong expertise in Exchange administration, proficiency in PowerShell scripting, and experience with email security solutions and Microsoft Intune.We are looking for a skilled Email Administrator to primarily oversee and manage our email systems, including Microsoft Exchange Online/On-Premise, Email Security, and related technologies. The ideal candidate will have strong expertise in Exchange administration, proficiency in PowerShell scripting, and experience with email security solutions and Microsoft Intune.


Key Responsibilities:

Email System Administration:

  • Administer and manage Microsoft Exchange Online, including provisioning and management of users, groups, and resources; management of mail-routing rules and connectors, and assist other team members as needed.
  • Oversee email system performance, troubleshoot issues, and ensure high availability. Regular patching and updating of Exchange 2019 on-premise.
  • Implement and manage email policies, including retention, archiving, and compliance.

PowerShell Scripting:

  • Develop and maintain custom PowerShell scripts for automating administrative tasks, generating reports, increasing system efficiency, and performing system monitoring.

Email Security:

  • Manage and configure email security solutions to protect against spam, phishing, and other email threats.
  • Monitor security alerts, perform investigations, and implement measures to safeguard the email environment.
  • Collaborate with Cyber Security team for incident response, end user training, and security best practices.

Device and Application Management:

  • Administer Microsoft Intune for managing email-related policies on mobile devices.

User Support and Training:

  • Provide technical support for email-related issues to end-users, including troubleshooting and resolving complex problems with email and related applications such as InTune.
  • Develop and deliver training materials and sessions on email best practices and security awareness.

Documentation and Reporting:

  • Maintain comprehensive documentation of email configurations, processes, and changes.
  • Generate regular reports on email system performance, security incidents, and user activities.

Qualifications:

Education and Experience:

  • Bachelor’s degree strongly preferred but consideration may be given to an exceptional candidate with 7 years of experience
  • At least 3 years’ experience in Email Administration or in a similar role with a strong focus on Exchange and PowerShell.

Technical Skills:

  • Required - Expertise in administering Microsoft Exchange environments.
  • Required - Proficiency in PowerShell scripting for email system management.
  • Required - Knowledge and understanding of SPF, DKIM, and DMARC.
  • Preferred - Experience with email security solutions.
  • Preferred - Familiarity with Microsoft Intune for managing mobile devices and applications.
  • Preferred - Any experience with Lotus Notes admin is a plus.

Certifications:

  • Preferred - Microsoft Certified: Exchange Server or similar certification.
  • Preferred - Other relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Security+) are a plus.


The job level may be modified upward based on the qualifications of the candidate


Soft Skills:

  • Good analytical, verbal and written skills required
  • Maintain company confidentiality
  • Interact with users for system clarifications and requirements
  • Write system and process documentation
  • Provide user support for Altec associates via phone, email and in person
  • Willingness to work outside standard business hours to resolves issues or complete special projects
  • Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern
  • Remain highly adaptable
  • All other duties as assigned
  • Safety In everything we do