Inventory, Billing, and Office Coordinator
1 week ago
Broken English Jewelry is seeking a full-time Inventory, Billing and Office Coordinator to join our team at our offices in Los Angeles
Objective
The ideal candidate is a reliable professional with excellent record-keeping abilities and a great attention to detail. This person is skilled in problem solving and possesses the ability to work independently and collaboratively in a fast-paced environment. They should be able to effectively manage and streamline inventory processes while ensuring accurate and timely billing procedures, contributing to the overall efficiency of the organization.
Overview
Inventory
- Accurately checking in incoming shipments, verifying contents against memos, and inputting said inventory into the POS system.
- Removing inventory from systems and packing and shipping requested inventory returns as well as, packing and shipping of inventory to store locations.
- Maintaining detailed records of inventory coming and going and keeping Ecommerce manager in the know.
- Devise ways to optimize inventory control procedures.
- Ensure product stock is adequate for all distribution channels and can cover direct demand from customers.
- Use software to monitor demand and document characteristics of inventory.
- Place orders to replenish stock avoiding insufficiencies or excessive surplus.
- Evaluate suppliers to achieve cost-effective deals and maintain trust relationships.
- Complete vendor price, name, and SKU updates in POS system as well as on the website.
- Work with vendors to reconcile inventory discrepancies.
- Send monthly inventory reports to ensure company is current with all vendors.
- Pull correct sizing for all jewelry to add to the description during the upload process and reconcile any discrepancies.
- Responsible for requesting new product images from designers and getting to web management team in a timely manner.
- Collaborate with store employees and other staff to ensure inventory related business goals are met.
- Report to CEO and General Manager on stock levels, issues, etc.
- Manage and maintain vendor relationship while promptly and effectively resolving inventory related issues.
- Review monthly inventory levels to facilitate replenishments.
Billing & AP
- Verify billing data to ensure accuracy and completeness.
- Monitor vendor accounts and follow up on items that have not been invoiced.
- Address billing inquiries and resolve discrepancies in a professional and timely manner.
- Keep proper documentation of invoice numbers, check numbers, and payment dates.
- Serve as a primary point of contact for billing-related inquiries.
- Communicate effectively with vendors regarding billing matters, resolving issues promptly and courteously.
- Maintain detailed records of incoming and outgoing payments.
- Coordinate weekly AP for bookkeeper and prepare weekly AP package upon delivery.
Other
- Manage and maintain strong vendor relationships to ensure satisfaction and retention.
- Work with General Manager to put together office payroll and oversee employee hours.
- Work with General Manager to go over store payroll and staff commission reports and alert staff of any errors and corrections that need to be made.
- Onboard new vendors and work as main point of contact.
- Ensure new vendors sign consignment agreement and give the company clear pricing to ensure there is no room for future confusion.
- Work with General Manager to keep running Password & Credentials sheet up to date.
- Monitor and manage office and store supply management, placing necessary orders as needed.
- Inspect the levels of business supplies and raw material to identify shortages.
- Run quarterly PCI compliance report for store locations; run yearly PCI compliance report for the company website and work ensure full compliance on the website with all laws and regulations.
- Run monthly ADA compliance report and save report for company records.
- Work with General Manager to organize all trade show accommodations and work-related travel.
- Assist CEO with general day-to-day needs.
- Oversee all onboarding and offboarding of employees.
- Oversee day to day office operations.
PROFESSIONAL QUALIFICATIONS
- Bachelor’s degree in supply chain management, logistics, business administration, or a related field is preferred.
- 3-5 years of experience in retail, fine jewelry, or commerce.
- Proven experience as inventory manager or similar position.
- Working knowledge of Lightspeed POS inventory management software and Shopify.
- Ability to accurately track inventory and create reports.
- A minimum of 3 years of experience with billing, accounting, finance, budgeting, financial analysis or in related field required.
- Excellent organizational and planning skills with an analytical mind and strong math skills.
- Outstanding communication and interpersonal abilities.
- Thrives in a fast-paced environment and able to prioritize and oversee multiple projects at once.
- Possess strong attention to detail, and the ability to work under and meet tight deadlines.
- Excellent knowledge of data analysis and forecasting methods is a plus.
- Demonstrates a willingness to take on new tasks with a general attitude that not task is too small, impossible, or cannot be improved.
Location: In Office – Offices are based in the La Brea/Greater Wilshire neighborhood in Los Angeles, California. Must have the ability to commute to the office.
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