Office Coordinator
3 days ago
Essential Responsibilities:
- Manages the front reception area and ensures effective telephone and “meet and greet” communications while exhibiting a friendly attitude and professional image.
- Manages phone system: troubleshoot and resolve any issue with phone service provider, as they arise. Set up holiday greetings, new extension set up, and maintain general voicemail box.
- Handle guest and customer inquiries, including complaints, with courtesy. Troubleshoot and attempt to resolve issues first before passing along to management.
- Supervises general housekeeping of office facilities.
- Neighborhood watch: reports any suspicious activity within proximity to building to the President, Vice President and/or Supervisor.
- Oversee adherence of office policies and procedures among internal staff – report findings and suggestions for improvement to Supervisor.
- Create and post monthly company newsletter/flyer (coordinate with Supervisor and Graphic Designer).
- Purchase of office supplies and office equipment for entire staff in accordance with the company purchasing policies and budgetary restrictions. Purchases must be pre-approved and signed off on by Supervisor and/or Vice President.
- Supervises the maintenance of office equipment, break room furniture and appliances. Processes warranties, refunds on products, if applicable.
- Monitors and maintains office and break room supplies inventory, including company T-shirt inventory.
- Data entry: Enter and maintain data in Excel spreadsheets: Time Tracking, Parking slips processing.
- Manage mailings and shipments, utilizing UPS, Fed Ex, and Stamps.com software.
- Errands as needed (bank, food pick up, etc.). Maintain a valid driver’s license.
- Shared responsibilities with HR and Payroll Specialist on the following:
- Travel arrangements & travel reconciliations- ensures all are completed timely
- Assists President and/or Vice President in coordinating and hosting client visits, company events - including mid-year company event, and annual holiday party.
- Assist in the preparation of departmental and/or companywide meetings
The Office Coordinator displays:
- Initiative
- Consistent follow through on tasks assigned
- Leadership
- Time Management
- Great Communication Skills, both verbal and written
- Organization Skills
- Teamwork and Collaboration: Exhibits a great attitude and leads by positive example, with emphasis on team work and courteous inter-department communication.
- Adaptability to a changing work environment. Promotion Plus is a fast paced, growing company, so flexibility in this position is a must.
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