Customer Service Representative

4 days ago


Commerce, United States Vortex Industries Full time

Job Type

Full-time

Description

Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience.

Job Responsibilities

  • Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.
  • Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.
  • Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.
  • Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites.
  • Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.
Great Reasons to Work at Vortex
  • Hourly salary based on experience
  • Career Advancement opportunities
  • Positive Work Environment
  • Recognitions and Rewards
  • Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO
Work Environment
  • Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.
  • Position requires you to be available to work in the office, not remotely
  • Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
  • Must have the ability to walk short distances and sit for prolonged periods of time.
  • Noise level is moderate in an office environment.
Requirements
  • High school diploma or equivalent; AA/BA preferred.
  • One (1) - three (3) years of customer service experience, or administrative background preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Attention to detail and accuracy in data entry.
  • Ability to work in a fast-paced environment and able to prioritize tasks.
  • Patience, empathy, and a customer-centric mindset.
  • Ability to work effectively in a team and handle high-stress situations with professionalism.
  • Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.


  • Commerce, United States Domino's Pizza LLC Full time

    As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Dominos customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Add Customer Service Representative, Customer Service, Representative, Restaurant, Retail


  • Commerce, United States California Water Service Full time

    California Water Service Job Description: At California Water Service, we are passionate about delivering exceptional customer service experiences to each and every customer we serve. Our talented Customer Service Professionals possess many key attributes that help them exceed customer expectations. They demonstrate empathy and compassion for all of our Cal...


  • Commerce, United States California Water Service Full time

    California Water Service Job Description: At California Water Service, we are passionate about delivering exceptional customer service experiences to each and every customer we serve. Our talented Customer Service Professionals possess many key attributes that help them exceed customer expectations. They demonstrate empathy and compassion for all of our Cal...


  • Commerce, United States Ursus Inc Full time

    Job Title: Customer Service Representative Location: Commerce, CA Duration: 6 months Responsibilities: This person will be handling Cash and Credit Card transactions within a small office. Qualifications: Ability to work closely with a small team Customer service skills Phone etiquette MS Office Suite experience Water utility experience desired not required...


  • Commerce City, Colorado, United States Spectrum Solutions Full time

    We are seeking a skilled Customer Service Representative to join our team at Spectrum Solutions. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through telephone interactions.Key Responsibilities:Conducting telephone customer satisfaction surveys as a customer service...


  • Commerce, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionCompany DescriptionLooking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!!  You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to...


  • Commerce City, Colorado, United States Pacific Spice Company Full time

    Job SummaryPacific Spice Company is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers, vendors, and co-workers.Key ResponsibilitiesMonitor and manage customer orders, ensuring timely and...


  • Commerce City, United States American Motors Full time

    Job Title: Customer Service Representative Location: [Commerce City, CO] Company: American Motors Glass Department Job Type: Full-time About Us: American Motors is a trusted name in the commercial truck sales industry, offering top-notch services to commercial, and automotive customers. We pride ourselves on delivering exceptional customer service and...


  • Commerce City, United States American Motors Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: [Commerce City, CO]Company: American Motors Glass DepartmentJob Type: Full-timeAbout Us: American Motors is a trusted name in the commercial truck sales industry, offering top-notch services to commercial, and automotive customers. We pride ourselves on delivering exceptional...


  • Commerce City, Colorado, United States McLane Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at the McLane Company. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Commerce, United States Pacific Spice Company Full time

    Job DescriptionJob DescriptionJob SummaryThe Customer Service Representative should have strong Microsoft Office skills; is a critical thinker and problem solver; must be honest and dependable; have strong verbal and written communication skills; be detail oriented; able to stay focused in a very fast-paced environment; needs to work well independently and...


  • Commerce City, Colorado, United States Ace Hardware Full time

    Notice to Applicant about this Employer: You are applying for a position with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment-related matters, including...


  • Commerce City, United States Doka Full time

    Company Description Doka is one of the world’s leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector. The Doka Group is a company of the Umdasch Group and employs more than 7,000 people in over 70 countries. Job Description Summary Of Position The Customer Service Representative...


  • Commerce, Georgia, United States Domino's Franchise Full time

    Job DescriptionAs a Customer Service Representative at Domino's Franchise, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience. Key responsibilities include:Key Responsibilities:Welcoming and interacting with customers in a professional and friendly manner.Managing customer orders and...


  • Commerce City, Colorado, United States Show Me Your MuMu Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Show Me Your Mumu. As an E-commerce Customer Service Representative, you will be responsible for providing exceptional support to our customers through various channels, ensuring their shopping experience is seamless and enjoyable.Key...


  • Commerce Twp, United States Ace Hardware Full time

    About Us:Ace Hardware is a leading retailer of hardware, home improvement, and building materials. Our mission is to provide exceptional customer service and promote a culture of employee creativity and recognition.We celebrate a dynamic atmosphere that welcomes diversity and invests in our employees' growth. Our company values include a strong commitment to...


  • Commerce City, Colorado, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a highly skilled and customer-focused individual to join our team as a Full Time Teller. As a key member of our Retail Branch organization, you will be responsible for providing exceptional customer service, accurately processing high-volume customer banking transactions, and developing banking product...


  • Commerce City, Colorado, United States Ingles Markets Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Cashier at Ingles Markets. As a Cashier, you will be the face of our company, providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesAssist customers at the point of sale, scanning products and...


  • Commerce City, United States SRS Distribution Full time

    The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers, and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building...

  • Sales Representative

    2 months ago


    Commerce, United States Sean Shewalter Financial Service Ltd Full time

    Job DescriptionJob DescriptionAre you looking for a sales position with opportunity for career growth? If so, you may want to consider working in the office of Sean Shewalter - State Farm Agent. My office offers a structured sales training program to help professional and career development. As a member of our agency team, you have an opportunity to...