Office Manager

1 week ago

chesterfield, United States Prestige Staffing Full time

Job Title: Office Manager – Orthodontics

Location: Chesterfield, Washington, St. Charles

Job Type: Full-Time


Schedule:

Monday - Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 4:00 PM


Job Description:

We are seeking an experienced and highly organized Office Manager to oversee the day-to-day operations of our busy orthodontic practice. The ideal candidate will be responsible for ensuring a

smooth, efficient workflow while providing exceptional customer service to patients and fostering a

positive, productive working environment for staff.



Office Administration:

- Manage all administrative tasks including scheduling, patient records, insurance claims, and billing.

- Ensure the office is clean, organized, and fully stocked with necessary supplies.

- Maintain patient confidentiality in accordance with HIPAA regulations.

- Oversee the hiring, training, and scheduling of office staff (receptionists, administrative assistants,

and clinical support team).

- Ensure staff are meeting performance goals and adhering to office policies and procedures.

- Conduct regular team meetings to review office updates and address any concerns.


Patient Relations:

- Serve as the first point of contact for patient inquiries, complaints, and feedback, ensuring excellent

patient care and satisfaction.

- Manage patient appointment scheduling and ensure appointments are confirmed and optimized for office efficiency.


Financial Management:

- Oversee billing processes, including payment collection, insurance verification, and claim

submissions.


HR:

- Monitor and manage the office budget, controlling expenses while ensuring high-quality services.

- Assist with financial reporting and analyze performance metrics to meet office goals.


Compliance & Policies:

- Ensure the practice is compliant with all legal and medical regulations, including OSHA and HIPAA.

- Update office policies and procedures as needed.


Technology & Systems:

- Manage dental office software (Orthotrac for scheduling, billing, and patient record management.

- Ensure proper operation and maintenance of office equipment.


Experience: Minimum 2-3 years of office management experience, preferably in a dental or

orthodontic setting.


Education: High school diploma or equivalent required. Bachelor’s degree or certification in office

management or related field is a plus.


Benefits:

- Competitive salary based on experience

- Health, dental, and vision insurance

- Paid time off and holidays

- Retirement plan options

- Opportunities for professional development and growth


Join our team and help create beautiful, healthy smiles in a friendly and supportive environment

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