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Senior Building Services Coordinator

2 months ago

Mesquite, United States Optum Full time
Opportunities at WellMed , part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

The Sr. Building Services Coordinator is responsible for providing assistance to the facility management team to ensure the successful competition of client facility needs. Additionally, the Sr. Building Services Coordinator ensures efficient and flexible workplace solutions that optimize the patient and provider experience and supports UnitedHealth Group operations.

Reporting to the Facilities Manager, this position will support facility management functions and customer relationship management for services including budget and financial management; environment of care; lifecycle asset management, facilities maintenance and management; infrastructure capital planning; engineering and operations; and energy management and sustainability programs.

Primary Responsibilities:
  • Intermediate or above skills with various handheld tools
  • Must be familiar with using CMMS systems and prioritizing service requests
  • Ability to climb ladders, basic knowledge of HVAC, plumbing, electrical, and handy man skills
  • Ability to lift 50lbs
  • Follow specified procedures to lockout/tagout unsafe or unusable equipment if required
  • Maintain safety/preventative maintenance logs for clinics
  • Maintain detailed purchasing card reports and submitting in a timely manner
  • Assess specific repair requirements for each job and prioritize repairs to ensure work is completed within a timely manner
  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Maintain a professional appearance and attitude in all interactions with clientele and maintain excellent service through completion
  • Problem-solve issues arising in the field to help complete your task promptly
  • Interact positively and immediately with scheduling to keep abreast of progress
  • Maintain work tools and company truck
  • Be willing to travel to nearby cities as schedule dictates and work independently

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • 3+ years of experience within a corporate setting or internship experience in lieu of full-time employment
  • Experience with MS Excel (creating spreadsheets, manipulating data within reports)
  • Basic skills with Microsoft Office Outlook
  • Ability to comprehend and interpret instructions, correspondence, memos and ask clarifying questions to ensure understanding
  • Ability to write routine reports and correspondence, respond to common inquiries or complaints from clients, co-workers, and/or supervisor and effectively present information to an internal department and/or large groups of employees
  • Demonstrated ability to rapidly acquire new skills, work independently, and address challenges promptly and effectively
  • Ability to understand and carry out general instructions in standard situations, to solve problems in standard situations, and utilize basic analytical skills
Preferred Qualifications:
  • Experience working within CMMS (Computerized Maintenance Management Systems)
  • Ability to create and assign work orders to multiple technicians, subcontractors, and/or vendors
  • Ability to create and maintain files on work orders, proposals, and department records, while validating the accuracy of completed paperwork submitted by vendors
  • Ability to train vendors on work order billing procedures and invoice processing, confirming adherence to proper cost center coding
  • Ability to respond to client inquiries and concerns, ensuring timely service delivery and excellent customer satisfaction
  • Ability to effectively communicate work order details with technicians, subcontractors, and/or vendors, and effectively provide up to date reports on work order statuses
  • Ability to assist with facility campus inspections


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.