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Guest Enthusiasm Representative

2 months ago

St Paul, United States White Bear Mitsubishi Full time

Join the White Bear Mitsubishi team in this blended role as a Central Reception and Cashier We're looking for upbeat, motivated individuals with excellent multi-tasking skills, communication, computer proficiency, and customer service to greet our customers at the store and on the phone You'll have the opportunity to create lasting impressions for our customers as this is a customer-facing role.

Responsibilities include promptly addressing and directing inbound calls, cashiering, greeting customers, directing in-store traffic, and scheduling appointments. Previous call center experience is preferred, but we're ready to train those who have passion and drive to succeed.

This is a Part-Time position from 4 PM - 8 PM with rotating Saturdays. This role will require flexibility and may work up to 29 hours.

Minimum Requirements:

  • Basic Computer Skills
  • Multitasking
  • Strong verbal and written communication skills
  • Experience in customer service roles such as hospitality, finance, automotive, marketing, etc.
  • Ability to de-escalate guest concerns
  • Professional and friendly demeanor is essential for creating a positive impression on callers and representing the company in a professional manner.
  • Must be able to work weekends and holidays

Primary Job Responsibilities:

  • Welcome and direct inbound phone calls and in-store guests with a warm and professional demeanor.
  • Represent a friendly and supportive presence to callers, ensuring a positive interaction.
  • Assist in sales or service campaigns by conducting outbound calls as needed.
  • Engage in continuous training sessions and adhere to established company processes.
  • Demonstrate strong time management skills to effectively multitask in a fast-paced environment.
  • Foster positive relationships with peers contributing to a collaborative work environment.
  • Effective problem-solving skills to address guest concerns and provide satisfactory resolutions.
  • Fulfill additional responsibilities as assigned by supervisory personnel.

Full-Time Benefits:

  • Paid Training
  • Paid Time Off
  • Paid Sick Time
  • Medical and Dental Insurance
  • FREE access to Nice Healthcare (for FULL TIME employees) - a FREE virtual app-based medical clinic.
  • Long and Short Term Disability
  • AFLAC Expansive Selection of Supplemental Benefits available
  • Life Insurance available
  • 401k + matching percentage
  • Employee discounts on vehicles and service

Apply now from this listing using one of the buttons on this page  Online applications only as we are not accepting in-person applications at this time. Please do not call for further inquiry. Qualified applicants may submit a resume and application here through this posting. Applicants selected for interviews will be contacted using information obtained from your application. 

White Bear Mitsubishi welcomes all applicants and is an Equal Employment Opportunity Employer. We will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. We are an EEO and support affirmative action in accordance with MN Department of Human Rights principles.

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