Guest Service Associate

6 months ago

St Paul, United States European Wax Center Full time
Position Overview:

The role of a Guest Service Associate is to represent European Wax Center in a positive, upbeat and professional manner while upholding the company's core values. The Guest Service Associate is the first and last impression of the guest's entire experience, so it's important to always maintain a cheerful and positive attitude. A Guest Service Associate works with others who share in excitement and passion for Revealing Beautiful Skin. Even better, a Guest Service Associate shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. This position is fun and fast-paced, as well as an opportunity to become part of a cohesive team

Responsibilities:
  • To be a brand ambassador for European Wax Center
  • To educate all guests on benefits and savings of Wax Passes and consistency with waxing.
  • To educate guests on current in-center promotions.
  • To maintain and exceed center and individual goals.
  • To work with our POS system while checking guests in and out of their reservations.
What's great about this position:
  • You are involved with making people feel beautiful and confident
  • You'll enjoy spending time with your co-workers and guests.
  • You'll get to work in a fast-paced, friendly environment.
  • You'll get to know the beauty industry.
  • You'll learn and develop with a growing national brand that has local, involved ownership.
  • You'll feel confidently protected from COVID-19 by provided PPE and extensive cleaning.
Our ideal candidate would have:
  • Ability to work flexible days and hours.
  • A positive, friendly, upbeat and personable demeanor.
  • Ability to receive and implement feedback.
  • An ability to work independently with limited supervision.
  • Ability to work in a fun, fast-paced environment.
  • A professional appearance at all times.
  • A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.
  • Sales experience is preferred, but not necessary.
Benefits:
  • Medical insurance
  • Dental insurance
  • Discounts on exclusive EWC products
  • Complimentary eyebrow waxing
  • Discounted wax services
  • Paid time off
Compensation:
  • Pay starts at $12 hourly, plus commission
  • With commission, associates average between $13-$22 per hour
  • Bi-Annual hourly pay increases
  • Bonuses

While the above pay is averaged based upon actual GSA performance, there is no cap on commission, so how much you earn is entirely up to you

We provide training and support, and advancement opportunities are available Positions available for regularly scheduled shifts (20-40 hours) per week.

We are an Equal Opportunity Employer.

Job Types: Full-time, Part-time

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