Current jobs related to Ramp & Customer Service Agent - Pullman - Alaska Airlines

  • Customer Service Representative

    2 weeks ago

    Pullman, Washington, United States David Christy - State Farm Agent Full time

    Job OverviewAs a valued member of the David Christy - State Farm Agent team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Relationship Building: Establish and maintain strong relationships with customers, providing personalized support and guidance to meet their insurance...

  • Office Representative

    4 months ago

    Pullman, United States David Christy - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Account Associate

    4 months ago

    Pullman, United States David Christy - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    2 days ago

    Pullman, Washington, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide outstanding...

  • Customer Service Representative

    4 days ago

    Pullman, Washington, United States The Sherwin-Williams Company Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our retail store team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.Key ResponsibilitiesProvide excellent customer service, answering...

  • Customer Service Representative

    2 days ago

    Pullman, Washington, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide outstanding...

  • Customer Service Representative

    1 week ago

    Pullman, Washington, United States Cherie Amour Inc. Full time

    {"title": "Customer Service Role", "description": "At Cherie Amour Inc., we're seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you'll be responsible for delivering top-notch customer experiences through various communication channels.Responsibilities:* Respond to customer inquiries...

  • Customer Service Representative

    1 week ago

    Pullman, Washington, United States Cherie Amour Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service team at Cherie Amour Inc. as a Customer Service Representative.Key ResponsibilitiesProvide exceptional customer service and support to clients through various communication channels.Respond to and resolve customer inquiries in a timely and effective...

  • Customer Service Ambassador

    1 week ago

    Pullman, Washington, United States Cysgroupinc Full time

    About CYS Group, Inc.CYS Group, Inc. is a national company dedicated to delivering exceptional customer experiences through our team of professional customer service representatives, photographers, image consultants, and digital artists.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Customer Experience Team as a...

  • Customer Service Manager

    1 month ago

    Pullman, United States Cherie Amour Inc. Full time $50,000 - $68,000

    Job DescriptionJob DescriptionCustomer Service ManagerCherie Amour is looking for a Customer Service Manager to join our Customer Service team. Our office is located in the heart of downtown Pullman, home of the WSU Cougars.We believe that customer service is more than just answering questions - our team directly impacts business goals throughout the entire...

  • Customer Service Representative

    2 days ago

    Pullman, Washington, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    2 days ago

    Pullman, Washington, United States The Sherwin-Williams Company Full time

    Customer Service SpecialistThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions to meet their requirements. Your primary goal will be to deliver exceptional customer service,...

  • Customer Service Ambassador

    1 week ago

    Pullman, Washington, United States Schweitzer Engineering Laboratories, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Schweitzer Engineering Laboratories, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Respond to customer inquiries and resolve...

  • Customer Service Representative

    1 week ago

    Pullman, Washington, United States The Sherwin-Williams Company Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer Service: Ensure high...

  • Customer Service Representative

    1 week ago

    Pullman, Washington, United States Sherwin-Williams Full time

    About the RoleThis position is a vital part of our retail store team, where you will work closely with customers to understand their needs and provide expert advice on our products. As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences, meeting sales goals, and maintaining a high level of product...

  • Customer Service Representative

    1 month ago

    Pullman, United States Schweitzer Engineering Laboratories, Inc. Full time

    The devices we make at SEL are embedded in the power grid. They prevent blackouts. They make outages safer and shorter in duration; they add cybersecurity, automation, and communication. They use cutting-edge technologies and operate at speeds that p Customer Service, Customer Service Representative, Representative, Technology, Retail, Skills

  • Customer Service Advocate

    4 weeks ago

    Pullman, Washington, United States Cysgroupinc Full time

    CYS Group, Inc. is on the lookout for motivated individuals to become part of our Customer Experience Team. We value team members who are committed to delivering outstanding customer service and fostering positive interactions with clients. If you are passionate about customer engagement, this role is an excellent fit for you. Position: Customer Experience...

  • Donation Services Associate

    2 weeks ago

    Pullman, Washington, United States Goodwill Industries of the Inland Northwest Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Donor Services Associate I. In this role, you will be responsible for providing exceptional customer service to donors, ensuring a positive experience for all who interact with our donation center.Key ResponsibilitiesCustomer Service: Provide outstanding...

  • Customer Service

    2 months ago

    Pullman, United States Cherie Amour Inc. Full time

    Customer Service Cherie Amour is looking for a Customer Service Advocate to join our Customer Service team. Our office is located in the heart of downtown Pullman, home of the WSU Cougars. We believe that customer service is more than just answering questions - our team directly impacts business goals throughout the entire company. Our Customer Advocates are...

  • Customer Service

    3 months ago

    Pullman, United States Cherie Amour Inc. Full time

    Job DescriptionJob DescriptionCustomer ServiceCherie Amour is looking for a Customer Service Advocate to join our Customer Service team. Our office is located in the heart of downtown Pullman, home of the WSU Cougars.We believe that customer service is more than just answering questions - our team directly impacts business goals throughout the entire...

Ramp & Customer Service Agent

3 months ago

Pullman, United States Alaska Airlines Full time
Company: Horizon Air The Team:

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary:

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

Key Duties:
  • Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. 
  • Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). 
  • Performs aircraft grooming and security searches. 
  • Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). 
  • Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. 
  • Loads and offloads luggage and cargo with the use of conveyor belts.  
  • At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. 
  • Performs other duties as assigned. 
Day in the Life:

 

 

To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA

Job-Specific Experience, Education & Skills:

Required 

  • Strong written and verbal communication skills. 
  • Ability to juggle multiple tasks in a fast-paced environment. 
  • Valid driver's license.  
  • Ability to learn and operate a computerized reservation system. 
  • Typing speed of at least 25 WPM. 
  • Ability to consistently lift 50 pounds.   
  • Must be able to stand for long periods of time. 
  • Must be able to bend, stoop, squat, reach and grasp. 
  • Ability to perform basic mathematics. 
  • Ability to work a flexible schedule including nights, weekends and holidays. 
  • Ability to participate in paid training that may require overnight travel.    
  • Depending on work location, ability to obtain USPS Mail Handling Certification. 
  • Ability to obtain airport security clearance. 
  • Ability to communicate in English.  
  • High school diploma or equivalent.  
  • Minimum age of 18.  
  • Must be authorized to work in the U.S. 

Preferred:

  • A minimum of 1 year of customer service or community service experience.
Airport SIDA Badge Requirements:

Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.

 

Job-Specific Leadership Expectations:

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. 

Starting Rate: USD $17.00/Hr. Total Rewards:

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

 

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Quarterly and annual bonus plans
  • Generous holiday and paid time off 

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Pullman, WA - Airport Equal Employment Opportunity:

We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.

Featured Job: 0 I:: Y - RCS Z:: Y - FL