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Customer Service Advocate

2 months ago

Pullman, Washington, United States Cysgroupinc Full time

CYS Group, Inc. is on the lookout for motivated individuals to become part of our Customer Experience Team. We value team members who are committed to delivering outstanding customer service and fostering positive interactions with clients. If you are passionate about customer engagement, this role is an excellent fit for you.

Position: Customer Experience Representative

  • Conduct outbound communications with clients
  • Respond to incoming inquiries and booking requests
  • Schedule photography sessions and appointments
  • Manage and update client profiles

Qualifications:

  • At least 1 year of experience in customer service
  • Strong interpersonal and analytical abilities
  • Capability to make informed decisions
  • Well-organized with effective problem-solving skills
  • Excellent verbal and written communication skills
  • Professional demeanor and active listening capabilities
  • Availability for a minimum of 20 hours per week, including occasional Saturdays

CYS Group, Inc. is a nationwide organization dedicated to empowering women through photography. Our team consists of passionate individuals who strive to create remarkable experiences for our clients.