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Floor Care Specialist

4 months ago


Londonderry, United States Herc Rentals Full time

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of March 31, 2024. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 412 locations and has approximately 7,600 employees in North America.

Short Description

The purpose of the Floor Care Specialist is to be the Subject Matter Expert (SME) for all flooring and related products both internally and externally. This role is vital to the launch and growth of this product line. Self-starters with a strong work ethic will excel in this role.

Responsibilities

  • Meet and exceed revenue goals for assigned territory.
  • Carry out "direct" sales activity for priority segments, create effective sales penetration plans
  • Cultivate effective "cross selling" activity "through and with" our existing sales professionals
  • Participate in ride-a-longs with other sales professionals to develop business and product knowledge of the customers and sales professionals
  • Attend trade associations and networking events to create external brand awareness
  • Ensure customers are receiving the highest level of service
  • Provide training and perform demonstrations on flooring equipment to employees and customers.
  • Perform job walks to ensure optimal solution and quote is provided to customer.
  • Perform job setups
  • Ensure accurate invoicing
  • Provide recommendations for improvement to your manager and the company
Professional Experience

Progressive sales background and operational management experience in the equipment rental or related industry
Professional Experience
Customer service experience required
Computer skills to support entering information into systems
Basic knowledge of Microsoft Word and Excel programs
Interpersonal skills
Teamwork
Listening skills
Ability to communicate effectively and efficiently
Dependability

Educational Background

Bachelor - Business Administration or related industry/field preferred

Conditions of Employment

Sound knowledge of equipment specifications, applications, and set up
Problem analysis and problem resolution at both a strategic and functional level
Sales and financial acumen
A valid driver's license

Skills
  • Able to walk into unfamiliar environments and adjust rapidly to the setting
  • Ability to drive company/departmental Vision and Purpose
  • Ability to follow up with customers in a timely manner
  • Ability to engage in natural verbal interaction with customers
  • Attention to detail
  • Multi-tasking individual who uses project management skills to accomplish goals
  • Customer service focused
  • Must react to changing business needs


Compensation Data

Base Pay 40k to 45k, uncapped commission & company vehicle

Req #: 58589

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.