Accounting Technical Specialist

2 weeks ago

Atlanta, United States City of Atlanta Full time

Purpose of Job

 

Provides higher level accounting support in one or more of following areas: accounts receivable, billing and collections support. This is an experienced, skilled, or technical accounting level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This role is a non-supervisory position.

 

The following duties are normal for this job.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

 

General responsibilities will include:

Demonstrates substantial understanding of the job requirements and applies knowledge and skills to a wide range of tasks within one or more of the following areas. 

Checks and verifies accounts receivable, accounts payable records. 

Prepares invoices and vouchers. 

Types, files, posts ledger and general journal entries. 

Balances accounts receivable, accounts payable records. 

Uses automated systems to input data, generate reports, conduct specialized research projects, and respond to inquiries.

Provides administrative support in collections process.

Prepares outstanding accounts reports and gathers credit and/or reference information.

Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.

Assists in resolution of outstanding invoice problems from past due accounts.

Responds to inquiries from customers or external collection resources.

May place calls or send messages to those with unresolved issues.

Identify opportunities to further; improve efficiency and effectiveness of processes, procedures, and information reporting.

Deal professionally, effectively, and appropriately with all personnel and customers.

Communicate effectively, both orally and in writing, with all department personnel, City officials and outside professionals. 

Maintains knowledge base of information related to Office of Revenue processes to provide best in class customer service by answering customer concerns confidently and accurately.

Other business-related duties and special projects as needed.

 

 

Specific Responsibilities may include:

Monthly financials analysis reporting on all revenue’s streams through various subsystems, such as business licensing, Oracle, etc.

Manage the billing process for assigned revenue stream prescribed by ordinance.

Contact customers across all revenue streams to identify payment anomalies.

Contact customers monthly to update contact information and collect outstanding revenue

Analyze and explain monthly revenue anomalies and determine the impact on revenues on a monthly or annual basis

Resolve Siebel Service Requests (SRs) within 5 business days.

Responsible for reducing aged receivables.

Answer customer inquiries via personal contact, phone, and/or email.

 

Knowledge, Skills & Abilities

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

 

Basic knowledge of GAAP.

Ability to compile and explain complex reports.

Results and deadline driven.

Solid understanding of financial and accounting practices, policies, and procedures.

Skill in use of Microsoft Office, accounting software, databases.

Good planning, organizational and communication skills.

Ability to handle escalated issues.

Ability to train new employees and/or interns.

Ability to compile simple reports.

Ability to use independent judgment and discretion

Highly proficient in use of Microsoft Office, accounting software, databases, and good interpersonal skills. Ability to process numbers quickly and accurately. Ability to spot inconsistencies and either troubleshoot issues as they arise or escalate to higher level.

Excellent technical, oral, and written communication skills to effectively communicate across all levels of management and employees.

Providing outstanding customer satisfaction (internally and externally);

Willingness and ability to multi-task in a high energy and fast paced work environment;

Providing detail oriented and organized work products;

Performing proactively and with flexibility;

Working cooperatively and collaboratively with all levels of employees and management to maximize performance, creativity, problem solving and results.

Aptitude to deal with confidential matters tactfully and with good judgment;

Collaborative team player working out solutions for delivery;

Analytical skills to research, report, and troubleshoot process inefficiencies;

Ability to follow direction and work independently;

 

Knowledge of Job

Has knowledge of cash management, billing, and accounts receivables as necessary in the completion of daily operational responsibilities. Can follow policies, procedures, plans and activities. Can follow long-term goals for the department to promote effectiveness and efficiency. Ability to keep abreast of any changes in policy, methods, operational needs, etc. Can effectively communicate and interact with management, employees, and members of the public. Can assemble information. Have good organizational, human relations, and technical skills. Has the ability to follow regulations, procedures, and related information. Is knowledgeable and skilled in the use of computers. Can read, understand, and interpret collection reports and related materials.

 

Standard Performance Indicators (not intended to be all-inclusive)

  • Adhere to all COA and DOF policies.
  • Become fully cross-trained in all billing areas.

  • Technical Solutions Specialist

    11 hours ago

    Atlanta, Georgia, United States Ranger Technical Resources Full time

    About the Role:Ranger Technical Resources is seeking a highly skilled and experienced Technical Solutions Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Key Responsibilities:Technical Support: Provide timely and effective...

  • Senior Technical Accounting Specialist

    5 days ago

    Atlanta, Georgia, United States Hiscox USA Full time

    About the RoleWe are seeking a highly skilled Technical Accounting Specialist to join our team at Hiscox USA. As a key member of our accounting operations team, you will be responsible for ensuring the accuracy and completeness of our financial records.Key ResponsibilitiesManage technical accounting operations related to gross underwriting activities,...

  • Technical Support Specialist

    2 days ago

    Atlanta, Georgia, United States V-Soft Consulting Group, Inc. Full time

    Job Title: Help Desk Support SpecialistJob Summary:V-Soft Consulting Group, Inc. is seeking a skilled Technical Support Specialist to provide unit-level support in the installation, operation, and maintenance of computer systems. As a Technical Support Specialist, you will be responsible for addressing issues of moderate complexity, receiving general...

  • Technical Support Specialist

    2 weeks ago

    Atlanta, Georgia, United States ITProFound Full time

    IMPORTANT: THIS POSITION REQUIRES ONSITE PRESENCEBelow is a comprehensive overview of the responsibilities and requirements for this role. Objective:ITProFound is in search of several Technical Support Specialists to deliver direct, first-line technical assistance to various educational institutions and administrative offices.Overview:The Technical Support...

  • Technical Support Specialist

    3 days ago

    Atlanta, Georgia, United States Argyllinfotech Full time

    Job DescriptionJob Title: Technical Support SpecialistLocation: On-siteDuration: 6+ MonthsTax Terms: C2C/W2/1099Interview Mode: Either Web Cam or In PersonShort Description: Argyllinfotech seeks a Technical Support Specialist to provide services to support our High Assurance Computing (HAC) operations. The specialist will support classified systems in the...

  • Technical Support Specialist

    1 week ago

    Atlanta, Georgia, United States servidyne Full time

    Position OverviewServidyne, a distinguished technology firm, is on the lookout for a skilled Technical Support Specialist. In this role, you will be responsible for delivering exceptional technical assistance to our staff, ensuring optimal performance of computer systems and applications. This position is an excellent opportunity to leverage your analytical...

  • Technical Support Specialist

    6 hours ago

    Atlanta, Georgia, United States The Methodical Group Full time

    Job DescriptionJob Title: Technical Support SpecialistLocation: OnsitePay Rate: $36-$42 per hourWe are seeking a highly skilled Technical Support Specialist to join our team at The Methodical Group. This position offers two levels of experience, tailored to meet the needs of our clients.Key Responsibilities:Design, Integration, and Implementation: Perform...

  • Technical Accounting Operations Manager

    5 days ago

    Atlanta, Georgia, United States Hiscox USA Full time

    About the RoleWe are seeking a highly skilled Technical Accounting Specialist to join our team at Hiscox USA. As a key member of our accounting operations team, you will be responsible for ensuring the accuracy and completeness of our financial records.Key ResponsibilitiesManage technical accounting operations related to gross underwriting activities,...

  • Technical Support Specialist

    1 week ago

    Atlanta, Georgia, United States DRS IT Solutions Inc Full time

    Objective:DRS IT Solutions Inc is in search of multiple Technical Support Specialists to deliver direct first-line assistance to educational institutions and administrative facilities.Overview:The Technical Support Specialist will be designated to one or more educational facilities or offices. The allocation of locations is determined by the number of...

  • On-Site Technical Support Specialist

    2 weeks ago

    Atlanta, Georgia, United States ITProFound Full time

    IMPORTANT: THIS POSITION REQUIRES ONSITE PRESENCE**Candidates must reside locally.Objective:ITProFound is in search of several Technical Support Specialists to deliver direct, first-line assistance to educational institutions and administrative facilities.Overview:The Technical Support Specialist will be designated to one or more educational facilities or...

  • Technical Field Support Specialist

    2 weeks ago

    Atlanta, Georgia, United States Motion Recruitment Full time

    Technical Field Support SpecialistOnsite PositionContract Opportunity with Potential for ExtensionMotion Recruitment is seeking a proficient and customer-oriented Technical Field Support Specialist. In this position, you will be tasked with the setup, upkeep, and troubleshooting of equipment at client locations. The successful candidate will possess a solid...

  • Onsite Technical Support Specialist

    2 weeks ago

    Atlanta, Georgia, United States Speridian Technologies, LLC Full time

    Position Title:Onsite Technical Support SpecialistCompany:Speridian Technologies, LLCLocation:Atlanta, Georgia - OnsiteJob Overview:The organization is in search of several Onsite Technical Support Specialists to deliver direct first-line technical assistance to educational institutions and administrative facilities.Role Summary:The Onsite Technical Support...

  • Technical Field Service Specialist

    2 weeks ago

    Atlanta, Georgia, United States Motion Recruitment Full time

    Technical Field Service SpecialistOnsite PositionContract Opportunity with Potential for ExtensionMotion Recruitment is seeking a dedicated and technically proficient Field Service Specialist to provide exceptional service at client locations. This role involves the installation, upkeep, and troubleshooting of various equipment, ensuring client satisfaction...

  • Financial Audit Specialist

    1 week ago

    Atlanta, Georgia, United States TAX & ACCOUNTING Full time

    Job OverviewPosition: Financial Audit SpecialistQualifications & ExperienceCandidates should possess a Bachelor's degree in finance, accounting, or a related field. A minimum of 2 to 5 years of relevant experience in either a corporate or public accounting environment is required. Holding a Certified Public Accountant (CPA) or Certified Internal Auditor...

  • accounting technician

    1 month ago

    Atlanta, Georgia, United States Defense Finance And Accounting Service Full time

    Interprets data, identifies related transactions and determines root causes/source of problem identifying trends and workable/corrective solutions. Researches and processes a variety of recurring standard and nonstandard accounting transactions for adequacy, legality, and propriety. Prepares correspondence responding to inquiries of a non-routine nature...

  • Technical Talent Acquisition Specialist

    2 weeks ago

    Atlanta, Georgia, United States Optomi Full time

    Technical Recruitment SpecialistOptomi Professional Services is a pioneering organization focused on cultivating IT Talent through its distinguished brands: Optomi (Technology Talent) and Provalus (Domestic Outsourcing). Our forward-thinking methodology is transforming the conventional staffing and outsourcing paradigms within the industry.We emphasize...

  • Technical Talent Acquisition Specialist

    2 weeks ago

    Atlanta, Georgia, United States Optomi Full time

    Technical Recruitment SpecialistOptomi Professional Services is a pioneering organization dedicated to cultivating IT Talent through two distinguished brands: Optomi (Technology Talent) and Provalus (Domestic Outsourcing). Our forward-thinking methodology is transforming the conventional staffing and outsourcing paradigms within the industry.We emphasize...

  • Technical Talent Acquisition Specialist

    1 week ago

    Atlanta, Georgia, United States Optomi Full time

    Technical Recruitment SpecialistOptomi Professional Services is a pioneering organization focused on cultivating IT Talent through two distinguished brands: Optomi (Technology Talent) and Provalus (Domestic Outsourcing). Our forward-thinking strategy is transforming the conventional staffing and outsourcing paradigms within the industry.We emphasize...

  • Technical Support Specialist

    1 week ago

    Atlanta, Georgia, United States Resolution Technologies, Inc. Full time

    Career Opportunity for IT Help Desk Support SpecialistResolution Technologies, Inc. is in search of a skilled IT Help Desk Support Specialist. This role involves delivering daily assistance to both in-person and remote users within the organization, effectively managing and prioritizing incidents and requests through ServiceNow. The successful candidate will...

  • Technical Support Specialist

    1 week ago

    Atlanta, Georgia, United States Resolution Technologies, Inc. Full time

    IT Help Desk Support Specialist Position OverviewResolution Technologies, Inc. is currently seeking a qualified IT Help Desk Support Specialist to join our esteemed government agency client. This role involves delivering daily assistance to both in-person and remote users within the agency, effectively managing and prioritizing incidents and requests through...