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Assistant Director of Security

1 month ago


Colorado Springs, United States The Broadmoor Hotel Full time

Job Description Posted Wednesday, July 24, 2024 at 6:00 AM | Expires Sunday, August 25, 2024 at 5:59 AM Job Title: Assistant Director of Security Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. Do you have keen attention to detail, are committed to providing five-star guest service, and want to be a part of a dynamic team? If so, consider applying for the Assistant Director of Security position. As a member of the Security Team, this position will assist with the day-to-day managerial duties and efforts of the Security department ensuring regulations, directives, policies, and procedures are followed in a timely and effective manner. Essential Duties and Responsibilities include the following: Work opposite hours of the Director of Security to ensure appropriate coverage by the primary Managers is identified and scheduled, including nights, weekends, and holidays. Embodies a hands-on approach with day-to-day operations of the Security Department, on the floor and events. Oversee a team of 40-50 Security Officers and Supervisors. Assist with the oversight and enforcement of all Broadmoor regulations, policies, and procedures. Create, conduct, and log routine emergency drills. Must have strong communication skills (written and verbal) with Guests, Employees, and Department Managers. Assist in overseeing the investigation of personal injury, accidents, and incidents involving Guests. Partner with Human Resources, as needed, for Employee investigations. Must be able to interview and collect information for complete, accurate, and timely reports. Assist Director of Security with managing internal schedules, drills, and other necessary compliance programs. Maintain daily activity logs. Serve as a Direct Report for Security Supervisors. Recognize and report hazards pertaining to personal physical liability, fire safety, and asset protection. Monitor key access to sensitive areas and review sign-out logs. Provide a staff presence at walkthroughs, pre-cons, and/or special meetings. Assist with overseeing the Wilderness Security training program and maintain standards of performance. Perform tasks relating to Fire Life Safety Systems, lost and found investigations, safety deposit box control, and H.T. operations (2-way radios). Accept any and all additional duties as assigned. Maintain cleanliness of all equipment and spaces. Willingness to work in a fast-paced, team-oriented environment. Uphold and abide by all Broadmoor policies, procedures, and safety guidelines. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change. What we are looking for: High school diploma or GED required; Bachelor’s degree preferred or three years’ experience in Loss Prevention or Security. Equivalent or a combination of education and experience will be considered. Valid U.S. Driver’s License required. CPR Certified and have basic knowledge of first aid care or able/willing to become certified upon hire. Previous experience providing exceptional customer service. Occasionally required to lift/pull/push up to 50 pounds and will be working in conditions that are both inside and outside. Non-standard work schedule including weekends and holidays; some night and early morning work may be required. Enthusiastic, friendly, and energetic team member who works well with others. Strong interpersonal communication skills. *Reasonable accommodations will be made for individuals with disabilities* Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. Why Choose The Broadmoor (Benefits) Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. Career Development – We invest in our employees As a member of the team, you will have the opportunity to grow your career. We encourage applicants to apply early for full consideration and this posting will remain open until filled. #J-18808-Ljbffr