Customer Service Representative

5 days ago


Tukwila, United States Shield California Health Full time

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.

Shield HealthCare is looking for a Customer Service Representative in our Tukwila, WA office to assist our customers with their telephone orders. The position has a set schedule, Monday through Friday, no nights or weekends.

This is an on-site position in Tukwila, WA

JOB RESPONSIBILITIES:

  • Answer incoming telephone calls/faxes and take orders from physicians, referral sources, and customers
  • Enter orders into computer system in timely manner
  • Attend to walk in customers
  • Process authorizations and support documentation
  • Process support and sales incidents to maintain customer satisfaction levels
  • Resolve customer complaints
  • Upsell and cross-sell to meet customer needs
QUALIFICATIONS:
  • 2+ years customer service experience
  • Ability to multi-task
  • Demonstrated problem solving ability
  • Excellent verbal and written communication skills
  • Bilingual English/Spanish preferred
SALARY & BENEFITS:
  • $17-34/hour, typical starting range $20-21/hour
  • Medical, Dental, and Vision
  • 401(k) with Company Match
  • Sick and Vacation Days
  • Flexible Spending Account
  • Life & Disability Insurance
  • Education Assistance
  • Employee Referral Program

Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.

  • Tukwila, United States U-Haul Part time

    Compensation Range: $20.29 to $26.00 Hourly Location:2925 S 112th St, Tukwila, Washington 98168 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...


  • Tukwila, United States Cool Cat Fence Full time

    Are you a professional who has a passion for creating a first great impression? At Cool Cat Fence, we pride ourselves on delivering top-notch fencing services to our valued customers. Our commitment to quality, craftsmanship, and customer satisfaction has made us a trusted name in the industry. We are looking for a dedicated and enthusiastic Lead Customer...


  • Tukwila, United States Arrow Reliance, Inc. Full time

    Are you Passionate about Pups? Crazy for Cats? Salary Range: $20-$21 per hour Darwin’s Natural Pet Products has several new full-time opportunities for HYBRID Customer Service Representatives. This is an entry level position with opportunity for advancement. Darwin’s Customer Service Representatives are responsible for delivering above and beyond...


  • Tukwila, Washington, United States Currency Exchange International Full time

    About UsCurrency Exchange International (CXI) is a leading provider of foreign exchange services, operating as a Money Service Business in the United States and Canada.We offer a wide range of financial solutions to individuals and businesses, leveraging our expertise and technology to deliver efficient and personalized service.Job SummaryWe are seeking a...


  • Tukwila, Washington, United States MultiCare Health System, Inc. Full time

    Job SummaryThe Customer Service Representative - Lab is a key member of the Laboratories Northwest team, responsible for providing exceptional customer service and administrative support to ensure a high level of satisfaction for patients and clients. Key ResponsibilitiesProvide telephone-based customer service to patients and clients, responding to...


  • Tukwila, Washington, United States MultiCare Full time

    Job SummaryThe Customer Service Representative Lab is responsible for daily administrative functions of Laboratories Northwest, ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained.Key ResponsibilitiesProvide telephone-based customer service to clientsDocument communications with clientsHandle...


  • Tukwila, Washington, United States Buffalo Wild Wings Full time

    Unlock Your Potential at Buffalo Wild WingsWe're not just a restaurant, we're a team of passionate individuals who are dedicated to delivering exceptional guest experiences. As a Cashier, you'll play a vital role in creating memorable moments for our guests.Key Responsibilities:Welcome guests with a smile and make personalized connectionsManage the takeout...


  • Tukwila, Washington, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier Part-Time associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe store environment.Key ResponsibilitiesCustomer Service: Deliver...


  • Tukwila, Washington, United States Wendy's Full time

    About Wendy'sWendy's is a fast-food restaurant chain that prides itself on serving high-quality food and providing excellent customer service. We are committed to making our employees the best with a competitive salary, comprehensive training program, benefits package, and a great work environment.Job SummaryWe are seeking a motivated and enthusiastic Crew...


  • Tukwila, United States Crawford Thomas Recruiting Full time

    TUKWILA, WA - IN OFFICE, NO REMOTE OR HYBRID OPTIONS AVAILABLE Salary $27/hr - $32/hr About the Company My client is a leader in the First Aid Route Sales and Service industry Duties Answer all calls with a friendly warm inviting tone, including pt time callers Be empathetic when communicating products that are out of stock, temporarily discontinued or...


  • Tukwila, United States FedEx Office and Print Services Full time

    POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the...


  • Tukwila, United States FedEx Full time

    ----Job Description---- POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing...


  • Tukwila, United States MultiCare Full time

    You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the...


  • Tukwila, Washington, United States Eaton Full time

    About the RoleEaton's Engineering Service & Systems Division is seeking a highly skilled Senior Field Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional service to our customers across the power system lifecycle, from startup and commissioning to maintenance, testing, troubleshooting,...


  • Tukwila, United States Sound Credit Union Full time

    Job Details Level Entry Job Location Southcenter - Tukwila, WA Position Type Full Time Education Level High School Diploma or equivalent.   Salary Range $20.00 - $25.00 Hourly Travel Percentage Up to 50% Job Shift Monday - Friday, 1/2 Day Saturday's Job Category Business Development Description **$1,500 Sign-On Bonus!** Sound is looking for... A...


  • Tukwila, Washington, United States Eaton Full time

    About the RoleEaton's Engineering Service & Systems Division is seeking a highly skilled Field Service Representative to join our team. As a key member of our team, you will be responsible for delivering technical solutions to our customers and ensuring the highest level of service excellence.Key ResponsibilitiesWork on assigned projects for electrical...


  • Tukwila, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $18.99 to $19.74 depending on job duty/position. $18.99 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $19.24 = Clothing Sorter/Hanger, Hardware Sorter $19.49 = Bed & Bath, Books, CDC...


  • Tukwila, Washington, United States G-A-P Supply Corp Johnstone Portland Full time

    About UsG-A-P Supply Corp Johnstone Portland is a leading wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We are a 3rd generation family-owned business that operates across multiple states, providing superior customer service, technical advice, and training seminars to our customers.Our MissionWe strive to be the...


  • Tukwila, Washington, United States G-A-P Supply Corp Johnstone Portland Full time

    About UsG-A-P Supply Corp Johnstone Portland is a leading wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We are a 3rd generation family-owned business that operates across multiple states, providing superior customer service, technical advice, and training seminars to our customers.Our MissionWe strive to be the...


  • Tukwila, United States Providence Service Full time

    Description This position is responsible for front-end revenue cycle duties including insurance benefit investigations and submitting authorizations for a variety of infusion and enteral therapies. Other responsibilities include calling insurance companies if more information is needed beyond what can be found online and calling patients to...