Client/Customer Support Rep

2 weeks ago


Charleston, United States Hendrick Automotive Group Full time
Hendrick Honda of Charleston

Location: 1539 Savannah Hwy, Charleston, South Carolina 29407


Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.

  • Performs opening and closing Guest Services procedures.
  • Answers incoming phone calls in a courteous, prompt, and professional manager.
  • Directs phone calls to the appropriate person
  • Takes accurate messages.
  • Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
  • Communicates effectively with Guest Services Manager and Greeters.
  • Reconciles/updates data entry with dealership software.

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