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Director of Revenue Cycle
2 months ago
Our client located in Chicago, IL is seeking a Director of Revenue Cycle. this person will be responsible for the direction and leadership of operational, financial, programmatic and personnel activities for Revenue Cycle, including provider enrollment, claims, payments, credit balance, insurance
reimbursement, and self-pay management.
This includes establishing, meeting and continuously monitoring the goals
and objectives while maintaining alignment with the strategic goals and objectives for facility
You will work closely with a variety of stakeholders, coordinating the activities of the Revenue Cycle across the enterprise. The Director of Revenue Cycle serves as the programmatic and operational leader for Revenue Cycle and is responsible to the Leadership and works closely with organization's employees and supports
enterprise-wide projects and initiatives that relate to the organizations priorities, health care legislation and compliance, systems redesign, improve revenue, and/or reduced cost.
This position also assesses personnel and fiscal implications of organizational changes; assists staff in implementation of changes; monitors and analyzes the impact
of change.
MAJOR RESPONSIBILITIES
Departmental Leader
• Provides an experience and environment of patient- and family-centered care.
• Interprets impact of broad scope organizational change for staff and develops change strategies for successful implementation.
• Incorporates organization’s vision, missions and values in goals and programs within Revenue Cycle.
• Develops and manages operational initiatives with measurable outcomes.
• Formulates objectives, goals and strategies collaboratively with other stakeholders.
• Prepares and delivers reports to operational leadership outlining progress toward meeting annual goals and objectives, to include performance related to finance, clinical activity, quality, safety, marketing, and human resources.
Financial Manager
• Actively seeks opportunities to improve financial outcomes, engaging staff in the process.
• Establishes annual financial goals and actively uses benchmarking to high performing systems in similar area of expertise to set annual targets.
• Monitors and analyzes financial data and utilizes for decisions regarding FTE’s, staffing and operational budget.
• Establishes an annual operating and capital budget, demonstrating fiscal responsibility through meeting budget targets.
• Creates business plan(s), justifying variances and analyzing cost benefit of programs.
• Directs and provides guidance to managers to effectively allocate resources based on patient volume, space availability, budget constraints, and program priorities, goals and objectives.
• Articulates to staff the budget and the context within the organizational financials.
Administrative Leader
• Contribute to the success of the organization by providing leadership, direction and coordination of operations, finances and human resources for area of responsibility.
• Manage and direct all activities within area of responsibility.
• Continually assesses all services, identifies problems, utilizes data to analyze and propose innovative approaches for solutions.
• Maintain records related to operations and services that are complete, accurate, available, and in compliance with all legal, regulatory, and policy requirements.
Major Tasks
• Engages staff and other stakeholders in continuous improvement of systems and processes; manages resources for staff participation in improvement work activities.
• Ensures effective facilitation of improvement teams and development of leadership skills to ensure overall effectiveness of the meetings.
• Organizes and prioritizes time and resources to manage efficiency. Appropriately delegates.
• Remains current of new trends and best practices and incorporates into Revenue Cycle practices and programs.
• Articulates and enforces standards for quality/safe patient care
• Develops and implements innovative systems and processes that improve staff and patient quality and safety
• Demonstrates achievable and measurable results and develop action plans for improvement
• Initiates, monitors and enforces regulatory requirements
• Holds self and others accountable to policy, standards and commitments and provides timely follow through on questions and concerns.
• Ensures development of Revenue Cycle initiatives to improve patient satisfaction and family centered care.
• Develops and implements clinical outcome measures for quality improvement, cost and complication reduction, and the implementation of evidence-based medicine.
• Actively listens to staff ideas and concerns, assesses others communication styles and adapts to them.
• Effectively facilitates meetings at Revenue Cycle and organizational level.
• Creates bi-directional systems that effectively communicate information and data, utilizing multiple methods.
• Articulates and presents data, information and ideas in a clear and concise manner.
• Communicates opinions and ideas in a nonthreatening and nonjudgmental manner to staff, peers and others.
• Communicates with physicians, academic department leaders, and senior administrators to maintain coordination with other organization programs.
• Demonstrates empathy and concern while ensuring Revenue Cycle goals are met.
• Manages the complex interdepartmental and interdisciplinary relationships to assure collaboration and effective/efficient operations within Revenue Cycle.
• Creates an environment that encourages diverse opinion, recognizes differences and incorporates into process and services.
• Exhibits awareness of personal attitudes and beliefs, recognizing its effect on response to others.
• Creates a culture and systems for recognizing and rewarding staff.
_____________________________________________________________________
Education: Minimum Bachelor’s degree in business or related field.
Preferred: Master’s degree in business, healthcare administration, or related field.
Work Experience: Minimum Eight (8) years of progressively responsible management experience in a health care business setting and at least five years in a related leadership role.
Preferred: Ten (10) years of management experience in a medical group practice or hospital business office. • Experience in a large academic or complex health program
