Revenue Cycle Operations Specialist

6 days ago


Chicago, Illinois, United States SYMMETRY COUNSELING LLC Full time
Job Overview:
We are seeking an experienced Revenue Cycle Specialist to join our team at SYMMETRY COUNSELING LLC in Chicago. As a key member of our revenue cycle department, you will be responsible for managing the entire billing and collections process from start to finish.

### Job Summary:
A large established behavioral health practice located in Chicago's Loop is looking for an experienced Revenue Cycle Specialist. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and be diligent about benefit verification, claims, collections, and revenue cycle management. This position requires someone who enjoys multitasking, taking on challenges, and seeking variety in their work.

### Key Responsibilities:
  • Verifies behavioral insurance benefits for new and existing clients
  • Assists with completing client intake packages as needed
  • Works daily aging reports
  • Resolves any insurance claim denials, coordination of benefits, or clearinghouse issues
  • Works with clients to address and resolve any credit card and/or copay issues
  • Manages overpayments and initiates takebacks with insurance companies
  • Reconciles past due accounts through processing claims and ERA's
  • Troubleshoots aging accounts with clients and insurance companies
  • Follows up on claims that are pending payment to ensure submissions were accurate
  • Oversees the refund requests
  • Assists with medical record requests as needed
  • Submits or resubmits claims and/or corrected claims for payment
  • Makes outbound collection contacts via email or phone calls in a professional manner while keeping and improving customer relations

### Requirements and Qualifications:
  • Minimum two years' experience in a medical billing and collection environment
  • Strong oral and written communication skills
  • Ability to work as part of a multi-disciplinary team
  • Effective problem-solving and decision-making abilities
  • Solid computer skills are required
  • Strong organizational skills
  • Must be a fast learner, willing to learn, takes initiative, has a passion for helping others, and is eager to work and accomplish goals in a timely manner

### Estimated Salary: $60,000 - $80,000 per year.

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