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Director of Billing and Collections
2 months ago
The Director of Billing and Collections oversees our billing department and optimizes revenue cycle management for our EMS services. The ideal candidate will have a strong background in healthcare billing, exceptional leadership skills, and a commitment to maximizing collections while maintaining compliance with regulatory requirements.
Duties/Responsibilities
- Develop and implement strategies to optimize the EMS billing process and improve collections efficiency.
- Lead and mentor the billing and collections team, providing guidance and support to meet departmental goals.
- Monitor billing activities to ensure accuracy, timeliness, and compliance with healthcare regulations, including HIPAA and Medicare/Medicaid guidelines.
- Analyze billing data and trends to identify opportunities for process improvements and revenue enhancement.
- Collaborate with EMS leadership, including operations and clinical teams, to streamline billing workflows and resolve billing-related issues.
- Establish and maintain relationships with payers, including insurance companies and government agencies, to facilitate claims processing and resolve disputes.
- Prepare regular reports and presentations on billing and collections performance for senior management.
Position Qualifications
- Bachelor's degree in healthcare administration, business administration, or related field; master's degree preferred.
- Experience in healthcare billing and collections management, preferably in an EMS or ambulance service setting.
- Strong knowledge of healthcare billing regulations, including HIPAA, Medicare, and Medicaid guidelines.
- Proven leadership abilities with experience managing and developing a team.
- Excellent analytical and problem-solving skills, with the ability to interpret complex billing data and trends.
- Exceptional communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
- Proficiency in healthcare billing software and other office software, such as RescueNet, Waystar, Crystal Reports, Payspan, Five9, and Microsoft Office.
Preferred Requirements
- Experience with Big Four (public) accounting.
- Master’s Degree or MBA.
- CPA (Certified Public Accountant) license.
- Leadership: Motivate teams, set expectations, and foster accountability.
- Billing Expertise: Knowledgeable in healthcare billing processes and regulations.
- Communication: Clear and effective verbal and written communication.
- Relationship Building: Build positive relationships with stakeholders and payers.
- Adaptability: Manage changing priorities effectively.
- Attention to Detail: Ensure accuracy in billing processes.
- Technology Proficiency: Proficient in healthcare billing software.
General Requirements
- Ability to successfully pass a thorough background investigation and drug test.
- Valid driver’s license.
- Office setting.
Physical Requirements
- Occasional lifting of office supplies and other materials associated with the position.
- Requirements will vary; must be able to perform the essential duties of the position with or without a reasonable accommodation.
