Senior Fraud Analyst

2 weeks ago

Greenville, South Carolina, United States TD Bank Group Full time
Job Title: Senior Fraud Analyst

We are seeking a highly skilled Senior Fraud Analyst to join our team at TD Bank Group. As a Senior Fraud Analyst, you will play a critical role in developing and monitoring fraud rules, balancing the impact to operational teams and the customer experience.

Key Responsibilities:
  • Conducts analysis on customer, account, and transactional data to create segmentation and develop fraud rules/strategies while balancing the impact to operational teams and the customer experience.
  • Accountable for loss targets and the customer experience generated by fraud strategies.
  • Monitors and adjusts existing detection strategies to ensure continued effectiveness.
  • Creates management reporting for fraud metrics, strategy performance, and trends analysis.
  • Prepares data and reporting and informs business requirements on products/processes.
  • Maintains ongoing processes and data updates.
  • Acts as a subject matter expert and represents the team at system/project meetings as well as industry forums.
  • Maintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Retail, Finance as well as external vendors.
Requirements:
  • Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business required.
  • 2-4 years or internships/co-op work experience in analytical capacity.
  • Experience in fraud management - asset.
  • Proficient with data extraction/mining tools: SQL - required, Knowledge Seeker - asset, SAS - asset.
  • Proficient with Microsoft Office applications; Advanced Excel.
  • Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required.
  • Conceptual thinker; ability to wade through data and arrive at conclusions.
  • Strong interpersonal skills; comfortable interacting with team members of all levels.
  • Strong communication and presentation skills. Ability to communicate complex analysis into technical and non-technical terms (written and verbally).
  • Ability to take initiative and work independently under tight timelines.
  • Strong team collaboration skills.
  • Ability to effectively manage multiple projects and priorities simultaneously.
About Us:

TD Bank Group is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

We are committed to providing a Total Rewards package that reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

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