Current jobs related to CSR - Customer Support Representative - Hybrid - Norton Shores - Kelly
-
Customer Support Representative
6 days ago
Norton Shores, United States Kelly Science, Engineering, Technology & Telecom Full timeKelly Services is hiring Customer Support Representatives for an onsite opportunity in Norton Shores, Michigan. With us, it’s all about finding the job that’s just right.Customer Support Representative INorton Shores, MichiganHourly Pay: $18/hr W2Benefits + Paid VacationOnsite M-F 8am-5pmThe Customer Service Team manages the customer experience. Tasks...
-
Customer Support Representative I
4 weeks ago
Norton Shores, United States Kelly Services, Inc. Full timeAt Kelly® Science, Engineering, Technology & Telecom (SETT), we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Customer Service Representative I for an opportunity in Norton Shores, Michigan. With us, it’s all about finding the job that’s just right.Customer Support Representative INorton Shores,...
-
Customer Support Representative
1 week ago
Norton Shores, United States Kelly Services, Inc. Full timeJoin Our Team as a Customer Support Representative!Are you passionate about delivering exceptional customer service and looking to kickstart your career? We are seeking motivated and detail-oriented individuals to join our team as Customer Support Representatives. This entry-level role offers the perfect opportunity for those with a background in customer...
-
Float CSR/Teller
2 months ago
Norton Shores, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable...
-
Customer Service Representative
1 month ago
Norton, United States BlueTriton Brands Full timeBlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting...
-
Customer Service Representative
7 days ago
Norton, United States BlueTriton Full timeBlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting...
-
Customer Service Representative
1 month ago
Norton, United States BlueTriton Full timeBlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting...
-
Customer Service Associate
2 days ago
Norton Shores, Michigan, United States Kelly Services, Inc. Full timeCustomer Service RepresentativeKelly Services, Inc is seeking a skilled Customer Service Representative to join their team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide excellent customer service and support through various communication channels.Maintain accurate records of customer...
-
Client Support Specialist
3 weeks ago
Norton, Massachusetts, United States BlueTriton Brands Full timeCompany OverviewBlueTriton is a prominent provider of spring and purified water products, recognized for its extensive portfolio of well-known, responsibly sourced, and sustainably packaged water brands. We are dedicated to offering quality products and services that quench your thirst while promoting a healthier lifestyle.Position SummaryThe Customer...
-
Customer Service Representative
10 hours ago
Norton, Massachusetts, United States BlueTriton Full timeCustomer Service Representative Job DescriptionBlueTriton is a leading provider of spring and purified water products, offering a portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water, as well as other quality products and services. We are committed to providing an exceptional customer experience, and our Customer...
-
Financial Services Representative
6 days ago
Norton Shores, Michigan, United States Fifth Third Bank Full timeJob SummaryFifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and identifying financial needs to offer tailored solutions.Key ResponsibilitiesUtilize the...
-
Customer Service Representative
5 days ago
Norton, Massachusetts, United States BlueTriton Full timeCustomer Service Representative Job DescriptionBlueTriton is a leading provider of spring and purified water products, offering a portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water, as well as other quality products and services. We are committed to providing an exceptional customer experience, and our Customer...
-
Bilingual Customer Service Representative
7 days ago
Norton, Massachusetts, United States The Alpha Group Inc Full timeAbout The Alpha Group Inc.The Alpha Group Inc. is a dynamic and rapidly growing company seeking a highly skilled Bilingual Customer Service Representative to join our team.Job Summary:We are looking for a customer-focused professional with excellent communication skills to provide top-notch support to our clients. As a Bilingual Customer Service...
-
Bilingual Customer Service Representative
6 hours ago
Norton, Massachusetts, United States The Alpha Group Inc Full timeBilingual Customer Service Representative Job DescriptionThe Alpha Group Inc is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients while utilizing your bilingual skills in Spanish.Key...
-
Customer Service Representative
2 weeks ago
Norton, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Provide a superior level of customer service to members, prospective members, and guests, ensuring a positive and memorable experience.Front Desk...
-
Customer Service Representative
5 days ago
Norton, Massachusetts, United States BlueTriton Full timeJob DescriptionBlueTriton is a leading provider of spring and purified water products, offering a portfolio of highly recognizable, responsibly sourced, and sustainably packaged products. As a Customer Service Representative, you will play a vital role in providing world-class customer service, resolving customer inquiries, and promoting our products.Key...
-
Personal Banker Associate I
4 weeks ago
Norton Shores, United States Fifth Third Bank Full timeMake banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in...
-
Personal Banker Associate I
3 weeks ago
Norton Shores, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and...
-
Customer Service Representative
5 hours ago
Michiana Shores, Indiana, United States Thunderbolt Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Thunderbolt. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Your primary focus will be on answering incoming calls and emails, advising and supporting customers, and ensuring optimal...
-
Bilingual Customer Service Representative
4 days ago
Norton, Massachusetts, United States The Alpha Group Inc Full timeAbout the RoleThe Alpha Group Inc is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and candidates.Key ResponsibilitiesRecruit prospective candidates through various channels, including telephone,...
CSR - Customer Support Representative - Hybrid
4 months ago
Salary/Pay Rate/Compensation:
- $18.00 per hour
Shift:
- Monday thru Friday - 8am-5pm
- Hybrid (On-site & Remote) / modular setting while in office.
As a CSR your responsibilities include:
- Working within a group inbox to provide timely responses to customer orders, RFQ’s and all other inquiries.
- Professional communication with customers, both internal and external, via phone and email.
- Prioritizing customer response by level of urgency.
- Checking inventory daily for incoming repair parts and owed cores from customers.
- Checking Open Order, E-stock, RMA, Core and Add Bill reports daily to ensure parts are processing properly through every step.
- Researching and requesting additional information as necessary from customer, SAP (order entry/MRP system) or digital/physical files.
- Customer Core Management: Enter repair management orders, track, monitor, and send repair status updates, issue repair quotes and facilitate the return of customer’s part to the customer or provide an exchange unit.
- Front to back order entry, processing and final delivery to end customer.
- Coordinating with lead supervisor, manager and client on daily escalations.
- Coordinate with vendor representatives and inventory planners for part repairs and purchases.
Knowledge, Skills & Abilities Required:
- Excellent verbal and written communication skills.
- Must have strong attention to detail and exhibit excellent organizational skills.
- Ability to work under deadlines in a fast-paced work environment.
- Strong customer service background required in an industry that moves parts.
- Strong Microsoft Excel background required.
- Computer literacy required in Microsoft Office Suite, experience in CRM and SAP a plus.
- Logistics or Inventory Management experience preferred.
- High School Diploma is required; Bachelor's degree is preferred.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
