Personal Banker Associate I

2 weeks ago

Norton Shores, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIESAND RESPONSIBILITIES:

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS:

  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#LI-A

Personal Banker Associate I LOCATION -- Norton Shores, Michigan 49441

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Personal Banker Associate I

    2 weeks ago

    Norton Shores, United States Fifth Third Bank Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in...

  • Personal Banker Associate I

    2 days ago

    Norton Shores, Michigan, United States Fifth Third Bank Full time

    Unlock Your Potential in BankingWe're seeking a talented individual to join our team as a Retail Banking Professional. As a key member of our Financial Center team, you'll play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and maintain a deep understanding of our retail banking products...

  • Float CSR/Teller

    1 month ago

    Norton Shores, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable...

  • Customer Experience Supervisor Lakeshore

    2 weeks ago

    Norton Shores, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Experience Supervisor Lakeshore

    1 week ago

    Norton Shores, United States TJX Companies Part time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Part-Time Social Worker

    3 weeks ago

    Norton Shores, United States choice schools Full time

    Muskegon Montessori Academy for Environmental Change prepares students to be academically and environmentally excellent for sustained success in a global economy. About Us: At Muskegon Montessori Academy for Environmental Change (MMAEC), we do education differently! Learning may begin in the classroom, but our students move from desks to dirt, planting...

  • Heavy Equipment Operator

    1 month ago

    Norton Shores, United States ENTACT, LLC Full time $28 - $32

    Warehouse Equipment Operator (Shop Lead)This position will be based out of our equipment shop in Muskegan, MI and is responsible for performing various job tasks related to the maintenance and transport of heavy equipment and other materials. This shop supports various hazardous and non-hazardous waste land-based remediation and water based dredging sites....

  • Retail Associate

    2 months ago

    Oakwood Shores, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area. We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like the...

  • Treatment Coordinator

    4 days ago

    Norton Shores, Michigan, United States Breakwater Oral Maxillofacial Surgery & Dental Implants Full time

    About Breakwater Oral Maxillofacial Surgery & Dental ImplantsWe are a leading oral surgery practice dedicated to delivering exceptional patient care and first-class service to our referring doctors. Our team is passionate about providing a fun, hardworking, and compassionate environment that fosters growth and community involvement.Job SummaryWe are seeking...

  • Environmental Protection Specialist I or II

    1 month ago

    Norton, United States WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Preferred Skills, Experience and Education for Environmental Protection Specialist I: 0-5 years of industry or...

  • Housekeeping and Laundry Supervisor

    6 days ago

    Norton Shores, United States Seminole Shores Assisted Living Center Full time

    Taking care of dependent persons is worthwhile to work.Serving others is a lifestyle choice and should not be entered into lightly.Contributing to the health and welfare of others can be draining at times, but at the same time can be truly rewarding.Being a caregiver is a dedicated occupation and is not like any other job.You have agreed to accept the...

  • Administrator

    3 months ago

    Norton Shores, United States Seminole Shores Assisted Living Center Full time

    Job DescriptionJob DescriptionTaking care of dependent persons is worthwhile to work. Serving others is a lifestyle choice and should not be entered into lightly. Contributing to the health and welfare of others can be draining at times, but at the same time can be truly rewarding. Being a caregiver is a dedicated occupation and is not like any other job....

  • Associate Director of Admission

    1 month ago

    Norton, United States Wheaton College (MA) Full time

    Posting DetailsPosting Number: Position Title: Associate Director of AdmissionFLSA:Job Type: Full-TimeStaff Term: 12 MonthsStaff Work Schedule (hours/dates): Monday - Friday, 8:30 a.m. - 4:30 p.m.Academic Year Schedule (dates):Faculty Term:Position Type: StaffDepartment: AdmissionsJob Summary/Basic Function: Wheaton College is seeking a full-time Associate...

  • Senior Associate Director of Alumni Career Engagement

    2 months ago

    Norton, United States Wheaton College (MA) Full time

    Posting DetailsPosting Number: Position Title: Senior Associate Director of Alumni Career EngagementFLSA:Job Type: Full-TimeStaff Term: 12 MonthsStaff Work Schedule (hours/dates): 8:30 am to 4:30 pmAcademic Year Schedule (dates):Faculty Term:Position Type: StaffDepartment: Alumnae/I RelationsJob Summary/Basic Function: Wheaton is seeking a motivated Senior...

  • Assistant or Associate Controller

    1 month ago

    Norton, United States Wheaton College (MA) Full time

    Posting DetailsPosting Number: Position Title: Assistant or Associate Controller (depending on experience)FLSA: ExemptJob Type: Full-TimeStaff Term: 12 MonthsStaff Work Schedule (hours/dates):Academic Year Schedule (dates):Faculty Term:Position Type: StaffDepartment: Accounting ServicesJob Summary/Basic Function: The Assistant/Associate Controller (AC) is...

  • Assistant or Associate Controller

    1 month ago

    Norton, United States Wheaton College Full time

    Posting Number:0601136Position Title:Assistant or Associate Controller (depending on experience)FLSA:ExemptJob Type:Full-TimeStaff Term:12 MonthsStaff Work Schedule (hours/dates):Academic Year Schedule (dates):Faculty Term:Position Type:StaffDepartment:Accounting ServicesJob Summary/Basic Function:The Assistant/Associate Controller (AC) is responsible for...

  • Ria's Pizza

    28 minutes ago

    Norton, United States Cumberland Farms Full time

    Job Description Who We Are: Ria's is a new pizza experience, delivering convenient, and delicious food options for our guests using only the highest quality ingredients. Starting with our hand-stretched made-to-order pizzas, we build a fresh and hot slice or whole pie ranging from traditional pepperoni or specialty pizzas like or Nashville Hot Chicken. Join...

  • CNA - Certified Nursing Assistant

    1 week ago

    Norton, United States IntelyCare Full time

    Earn an hourly wage of up to $35 as a Certified Nursing Assistant (CNA) in Norton, Mass., and surrounding areas, while still living a full, balanced life. IntelyCare understands the value of a truly flexible schedule and the support of W2 employment. Our nursing professionals have the freedom to choose their own shifts at our partner facilities, which means...

  • Certified Nursing Assistant

    3 months ago

    Norton, United States IntelyCare Full time

    Earn an hourly wage of up to $35 as a Certified Nursing Assistant (CNA) in Norton, Mass., and surrounding areas, while still living a full, balanced life. IntelyCare understands the value of a truly flexible schedule and the support of W2 employment. Our nursing professionals have the freedom to choose their own shifts at our partner facilities, which means...

  • Certified Nursing Assistant

    1 week ago

    Norton, United States IntelyCare Full time

    Earn an hourly wage of up to $35 as a Certified Nursing Assistant (CNA) in Norton, Mass., and surrounding areas, while still living a full, balanced life. IntelyCare understands the value of a truly flexible schedule and the support of W2 employment. Our nursing professionals have the freedom to choose their own shifts at our partner facilities, which means...