Client Advocate

4 weeks ago

Cumberland City, United States Onsite Partners, Inc Full time

Onsite is a therapeutic retreat center with a 40-year history of healing and is nestled on a beautiful 250-acre campus in the rolling hills just outside of Nashville. Our vision is " An emotionally well world... Humanity reconnected " and one element of that is providing healing hospitality that accompanies the life transformation of our programs. We are currently looking for someone who is eager to help others, shows compassion and enjoys being a valued part of their community. For us, healing hospitality is having a client-focused approach steeped in personal touches with a passion for fine details.

We believe that to best serve our clients, we need to first serve our team members. One way we do this is by providing multiple layers of benefits, to include, but not limited to:

  • Medical Insurance premiums are paid by us
  • Employer-paid Life and AD&D Insurance
  • Family Medical, Dental, Vision, Disability, Supplement Life insurances are available
  • 401K Retirement Plan
  • Bonus Pay, Paid Time Off, Employee Assistance, Discounts, and much more
What you want to know:
  • Pay range $15 - $17 per hour (depending on experience)
  • Shift: Saturday, Sunday and Monday from 7pm - 7am
  • Bi-weekly pay & Quarterly bonuses
  • Requires a valid driver's license

ESSENTIAL RESPONSIBILITIES:

• Monitor center to ensure safety of clients; supervise client chore assignments and their completion; maintain cleanliness, sanitation and upkeep of facility, performing minor maintenance and clean up duties as necessary

• Perform drug testing as needed; obtain medication from client at intake and store in medication closet; provide medication for self-administration after hours as provided by Licensed Practical Nurse

• Provide crisis intervention as needed

• Lead group activities as needed

• Ensure orientation of new clients upon admission

• Complete room checks, roll calls, safety checks and client supervision checks

• Conduct safety drills and document appropriately; perform proper protocol in relation to emergency situations

• Walking campus trails, up to a mile in distance, to support and assist clients, staff, visitors

• Ensure program schedule is maintained and coordinate with staff to ensure consistent delivery of services

• Responsible for maintaining accurate logs, shift reports, and client records

• Drive clients to outside activities and make certain they are supervised and needs are met

• Inform therapists by providing daily check in as to client needs

Requirements

Education and/or Experience: High school education with college level training preferred; 12 Step/recovery process and services and experience with adult residential treatment settings preferred; Experience in conflict resolution preferred; Ability to maintain composure when managing crisis situations and implement de-escalation techniques required; Valid driver's license required.

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