Warranty Service Technician

3 weeks ago


Atlanta, Georgia, United States Fluidra North America Full time

Job Overview:

We are seeking a skilled Warranty Service Technician to join our team at Fluidra North America. As a Warranty Service Technician, you will be responsible for handling warranty claims and providing technical support to our customers. You will work closely with our team to resolve customer inquiries and issues in a timely and professional manner.

Key Responsibilities:

  • Handle warranty claims and resolve issues in a timely and professional manner
  • Provide technical support and troubleshooting assistance to customers via phone, email, and chat software
  • Collaborate with our team to resolve complex customer issues
  • Document all customer interactions and maintain accurate records

Requirements:

  • 2 years of experience delivering customer service with a positive attitude and cheerful disposition
  • Ability to type 50 WPM
  • Able to work in a fast-paced environment and have the ability to multi-task
  • Take direction well, and follow instructions carefully, but also must be comfortable using common sense and personal judgment to help determine the validity of a warranty claim
  • At least 6 months of "hands on" troubleshooting and/or repair experience desired
  • Strong written and verbal communication skills
  • Possess a technical aptitude with an electrical or mechanical background
  • Proficiency with MS Office tools
  • Experience with Oracle EBS a plus
  • Pool and Spa Industry experience a plus
  • Call center experience a plus

Salary:

$55,000 - $65,000 per year, depending on experience



  • Atlanta, Georgia, United States Fluidra North America Full time

    At Fluidra, we understand the importance of creating a supportive work environment where talented individuals can thrive. As a Contract Technical & Warranty Support Rep, you will play a vital role in shaping our customer service department into a best-in-class operation. Your contributions will directly impact customer satisfaction, brand reputation, and...


  • Atlanta, Georgia, United States Next Level Technician Full time

    Company Overview:Next Level Technician is a leading provider of IT infrastructure services, specializing in data center design, installation, and management.Job Summary:We are seeking a highly skilled Data Center Technician to join our team in Atlanta GA. The successful candidate will be responsible for installing and managing copper and fiber cables, as...


  • Atlanta, Georgia, United States Next Level Technician Full time

    Job DescriptionNext Level Technician in Atlanta, GA seeks a highly motivated and detail-oriented Fire Alarm/Security Service Technician to join our team. As a key member of our team, you will be responsible for servicing and installing low voltage systems, including fire alarm, access control, and video surveillance systems. The ideal candidate will have a...


  • Atlanta, Georgia, United States D.R. Horton Full time

    We are seeking a skilled Warranty Department Customer Support Specialist to provide top-notch customer service to homeowners. As a key representative of our company, you will interact with customers through various channels, addressing their concerns, and resolving issues promptly and professionally.This is a fantastic opportunity to work with a Fortune 500...


  • Atlanta, Georgia, United States Fluidra North America Full time

    What We OfferAs a Pool and Spa Customer Service Representative at Fluidra North America, you will have the opportunity to work in a fast-paced environment and develop your skills in customer service, troubleshooting, and problem-solving. Our company offers a competitive total rewards package, including paid holidays and opportunities for professional...


  • Atlanta, Georgia, United States Guitar Center Full time

    Job OverviewGuitar Center is seeking a skilled Luthier - Base Pay + Commissions to join our team as a Repair Technician. In this role, you will be responsible for providing top-notch maintenance and repair services on customer-owned instruments, ensuring a positive customer experience.About the RoleThis is a unique opportunity to work in a creative...


  • Atlanta, Georgia, United States iKING Full time

    Estimated Salary: $20.50 - $27.30/hourAs an HVAC Technician with CareerLINK Staffing, your primary responsibility will be to install, maintain, and repair heating, ventilation, and air conditioning systems, including heating, cooling, and ventilation equipment.Key Responsibilities:Install, maintain, and repair HVAC systems, ensuring optimal performance and...


  • Atlanta, Georgia, United States Guitar Center Full time

    Unlock Your Musical Potential as a Guitar Center Repair TechnicianWe are seeking a skilled and passionate repair technician to join our team at Guitar Center. As a repair technician, you will have the opportunity to work with a wide range of musical instruments and provide top-notch service to our customers.About Us:Guitar Center embodies the world of...


  • Atlanta, Georgia, United States Next Level Technician Full time

    Company OverviewNext Level Technician is a leading provider of technical services in the data center industry.Job DescriptionWe are seeking a skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for installing and maintaining data center infrastructure including copper and fiber cables, switches, routers, and...


  • Atlanta, Georgia, United States Guitar Center Full time

    We are seeking a skilled Master Guitar Technician to join our team at Guitar Center. As a key member of our repair services team, you will be responsible for providing expert maintenance and repair services on customer-owned instruments.Key Responsibilities:Interact with customers to ensure a positive experienceService customer-owned instruments with...


  • Atlanta, Georgia, United States Safe-Guard Products International LLC Full time

    About the Role:Safe-Guard Products International LLC is seeking a highly skilled Automotive Technician Claims Support professional to join our team. This is an exciting opportunity for a current or former Service Advisor to take their career to the next level in a professional office environment.The successful candidate will provide support to agents,...


  • Atlanta, Georgia, United States Guitar Center Full time

    Guitar Center - Music Craft Specialist Job Overview Guitar Center is a music retailer that embodies the world of creativity and music. We encourage our staff to find their own individual sound, develop lifelong musicians, and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We...

  • Service Technician

    12 hours ago


    Atlanta, Georgia, United States Hendrick Automotive Group Full time

    Job Summary:Hendrick Automotive Group seeks an experienced Service Technician to join our team. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction while maintaining a safe and efficient work environment.Key Responsibilities:• Work closely with customers to understand their vehicle...


  • Atlanta, Georgia, United States Safe-Guard Products International LLC Full time

    Job SummaryThis role involves supporting agents, clients, and customers by adjudicating claims, providing claims status, and resolving or escalating customer issues. The ideal candidate will have a strong understanding of clients, agents, and contract terms and conditions.Key Responsibilities- Handles claims-related calls per work schedule, performing within...

  • IT Service Technician

    2 weeks ago


    Atlanta, Georgia, United States Atlanta Fine Homes Sotheby's International Realty Full time

    IT Service Technician RoleWe are looking for an experienced IT Service Technician to join our team at Atlanta Fine Homes Sotheby's International Realty.Estimated Salary Range: $52,000 - $60,000 per yearAbout the PositionThe successful candidate will provide technical assistance and support to our real estate agents and staff with technical issues across...


  • Atlanta, Georgia, United States The Pickelo Group Inc Full time

    Career Opportunities at MaidPro SmyrnaWe are seeking passionate and hardworking individuals to join our team as Cleaning Technicians. As a Cleaning Technician, you will have the opportunity to work in homes with pets, develop your customer service skills, and earn a competitive hourly rate of $16-$18 per hour, plus tips and bonuses.Our ideal candidate has a...


  • Atlanta, Georgia, United States Healthcare Services Group, Inc. Full time

    We are seeking a highly skilled Facilities Service Technician to join our team at Healthcare Services Group, Inc.Job SummaryThe Facilities Service Technician will be responsible for maintaining the cleanliness and appearance of floors in various settings. This includes dusting and wet mopping hard surface and carpeted areas, stripping and waxing floors to...


  • Atlanta, Georgia, United States State of Georgia Full time

    **About the Role:**We are seeking a highly motivated and experienced IT Service Support Technician to join our team. As an IT Service Support Technician, you will be responsible for providing technical support to our employees and resolving complex issues in a timely and professional manner.Key Responsibilities:Monitor telephone system and respond to calls...


  • Atlanta, Georgia, United States HOME DEPOT U.S.A., INC. Full time

    Job Description:We are seeking a highly skilled Mobile Service Technician to join our team at Home Depot U.S.A., Inc. in Atlanta, GA. As a Mobile Service Technician, you will be responsible for maintaining and repairing light construction equipment at our stores or customer job sites within a 20-mile radius.About the Role:Our ideal candidate will have...


  • Atlanta, Georgia, United States Datum Software Full time

    About This Opportunity:We are seeking a skilled Field Service Technician to join our team at Datum Software in Atlanta, GA. As a key member of our technical staff, you will be responsible for providing technical support and resolving technical issues related to our IT infrastructure.Main Responsibilities:Provide technical support and resolution services for...