Claims Manager
1 day ago
Job Posting Open Until Filled
Hiring Department: LAW
General Description and Classification Standards
The individual in this position is responsible for providing investigative legal services for the City of Atlanta. Duties include gathering information, evidence and other discovery data related to on-going investigations; interviewing witnesses; performing on-site inspections; performing legal research; making recommendations for settlement or denial of claims for pending cases, etc. This is an experienced and seasoned professional, capable of independently carrying out most assignments typical of the investigation profession. This is a high level of strategic and operations management reporting to the Claims Director or a department deputy. Position manages a primary function of the department and recommends operating policy and procedure subject to department executive approval.
Essential Duties & Responsibilities
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Manages the workflow of the Claims Division including assigning new claims. Provides answers to all escalated communication (telephone calls, letters, texts, and emails) related to claims from Claimants, investigators, other City departments, boards, agencies, and the City Attorney in a timely manner. Monitors, follows up on the progress of the claim’s investigations and approves recommended claims action. Collaborates and strategizes with Senior Attorney with a goal of improving the efficient processing of claims. Provides oversight for the preparation of monthly, quarterly, and annual claims report, monthly employee productivity reports, and work distribution reports. Provides oversight for the preparation of claims data used in the City Attorney’s quarterly reports and annual budget. Provides oversight for the preparation of claims data in the form of ad hoc reports for the Attorneys responding to Open Records requests. Provides oversight for the drafting of legislation for the resolution of the claims process. Travels and attends meetings as needed for the City. Establishes and measures work methods, performance standards, and the use of technology to increase efficiency and productivity. Works collaboratively with the Litigation Division and the Advice and Counsel attorneys to ensure claims decisions are made using the appropriate policies and procedures for the timely and accurate processing of claims. Works with advice and counsel lawyers to highlight improvements to the Citywide processes and assists with training and development for user agencies. Reviews, edits, and rejects claims prior to submitting to Senior Attorney for final approval and before forwarding legislation to the Atlanta City Council for final action. Manages and monitors training and development opportunities for investigators and other City of Atlanta departments, boards and agencies on claims procedures and resolution processes. Manages quality control and audits to maintain accuracy and limit the City’s exposure to lawsuits. Makes recommendations for disposition of claims (settlement or denial) Provides oversight on the generation of status reports regarding pending legislation and disposition of resolved claims. Reviews and approves data gathered in response to relevant Open Records Requests Reviews settlement documents prepared by junior investigators in preparation for settlement negotiations with claimants. Routinely provides work group leadership, guidance, and/or training to less experienced staff. Proficiently uses a variety of resource tools to assist in investigations (e.g. state and local codes, Westlaw, Google Tools, etc.) Operates the Department of Law’s Document Management System with proficiency
-
Claims Director
7 days ago
Atlanta, United States Reserv Claims Analysis LLC Full timeDescriptionAbout ReservReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating...
-
Claims Director
6 days ago
Atlanta, United States Reserv Claims Analysis LLC Full timeDescriptionAbout ReservReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating...
-
Claims Manager
6 months ago
Atlanta, United States Artera Full timeJOB PURPOSE: Manage general liabilityclaims while under the general supervision of the Senior Claims Director. Provide monthly updates and reporting. Coordination and database management; and other projects as assigned by the management team. ESSENTIAL RESPONSIBILITIES: Receive initial notification of claims and guide employees on how to properly...
-
Claims Manager
3 weeks ago
Atlanta, United States The Home Depot Full timePosition Purpose:Position can sit in Atlanta, GA or Orange, CAResponsible for defining, implementing and managing internal claims mediation program, incoming lawsuits and Third Party Claims Administrator (TPA) practices to manage quality and costs associated with bodily injury liability claims. Key Responsibilities:Leads day-to-day operations of a multiline...
-
Claims Manager
3 weeks ago
atlanta, United States The Home Depot Full timePosition Purpose:Position can sit in Atlanta, GA or Orange, CAResponsible for defining, implementing and managing internal claims mediation program, incoming lawsuits and Third Party Claims Administrator (TPA) practices to manage quality and costs associated with bodily injury liability claims. Key Responsibilities:Leads day-to-day operations of a multiline...
-
Claims Manager
3 weeks ago
atlanta, United States The Home Depot Full timePosition Purpose:Position can sit in Atlanta, GA or Orange, CAResponsible for defining, implementing and managing internal claims mediation program, incoming lawsuits and Third Party Claims Administrator (TPA) practices to manage quality and costs associated with bodily injury liability claims. Key Responsibilities:Leads day-to-day operations of a multiline...
-
Claims Manager
3 weeks ago
Atlanta, United States The Home Depot Full timePosition Purpose:Position can sit in Atlanta, GA or Orange, CAResponsible for defining, implementing and managing internal claims mediation program, incoming lawsuits and Third Party Claims Administrator (TPA) practices to manage quality and costs associated with bodily injury liability claims. Key Responsibilities:Leads day-to-day operations of a multiline...
-
Claims Database Product Manager
4 weeks ago
Atlanta, United States Crescens Full timeJob Title: Claims Database Product Manager Location: Atlanta, GA Duration: 10+months Type: ContractJob Description: Under broad supervision, proficient in the design, development, integration, testing, and support of large/complex database systems necessary to support the information systems needs of the agency. The client require support from a consultant...
-
Property and Liability Claims Manager
1 month ago
atlanta, United States Georgia Municipal Association Full timeThe purpose of this position is to coordinate, manage and oversee claims operations of the Georgia Interlocal Risk Management Agency (GIRMA). This includes oversight of defense firms and third-party administrators (TPA) providing claims services to GIRMA. The position is also charged with providing coverage opinions and recommendations. Facilitate...
-
Property and Liability Claims Manager
1 month ago
atlanta, United States Georgia Municipal Association Full timeThe purpose of this position is to coordinate, manage and oversee claims operations of the Georgia Interlocal Risk Management Agency (GIRMA). This includes oversight of defense firms and third-party administrators (TPA) providing claims services to GIRMA. The position is also charged with providing coverage opinions and recommendations. Facilitate...
-
Property and Liability Claims Manager
3 weeks ago
Atlanta, United States Georgia Municipal Association Full timeThe purpose of this position is to coordinate, manage and oversee claims operations of the Georgia Interlocal Risk Management Agency (GIRMA). This includes oversight of defense firms and third-party administrators (TPA) providing claims services to GIRMA. The position is also charged with providing coverage opinions and recommendations. Facilitate...
-
Property and Liability Claims Manager
1 month ago
Atlanta, United States Georgia Municipal Association Full timeThe purpose of this position is to coordinate, manage and oversee claims operations of the Georgia Interlocal Risk Management Agency (GIRMA). This includes oversight of defense firms and third-party administrators (TPA) providing claims services to GIRMA. The position is also charged with providing coverage opinions and recommendations. Facilitate...
-
Claims Supervisor
5 days ago
Atlanta, United States The Home Depot Full timePosition Purpose:Supervises high exposure claims as well as the the daily operation of vendor claim management services.Key Responsibilities:15% - Business Liaison - Serves as liaison to store on claim problems and allocation questions.10% - Business Strategy - Promotes accurate claim reserving and recommends claim closure strategy. Serves as liaison to...
-
Claims Supervisor
5 days ago
Atlanta, United States The Home Depot Full timePosition Purpose:Supervises high exposure claims as well as the the daily operation of vendor claim management services.Key Responsibilities:15% - Business Liaison - Serves as liaison to store on claim problems and allocation questions.10% - Business Strategy - Promotes accurate claim reserving and recommends claim closure strategy. Serves as liaison to...
-
North America Claims Operations Manager
4 months ago
Atlanta, United States AIG Full timeManager – North America Claims OperationsAt AIG, we are reimagining the way we help customers to manage risk. Join us as Manager - North America Claims Operations to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team and to work with some of the industry’s top talent.Make your...
-
Claims Supervisor- Auto
4 weeks ago
atlanta, United States CE Insurance Services Full timeCompany DescriptionCE Insurance Services is an executive search firm specializing in the search and placement of Property & Casualty insurance executives, management, and technical personnel nationwide. As a leading provider in the industry, we are dedicated to identifying top talent and fostering successful partnerships between candidates and organizations...
-
Claims Supervisor- Auto
4 weeks ago
Atlanta, United States CE Insurance Services Full timeCompany DescriptionCE Insurance Services is an executive search firm specializing in the search and placement of Property & Casualty insurance executives, management, and technical personnel nationwide. As a leading provider in the industry, we are dedicated to identifying top talent and fostering successful partnerships between candidates and organizations...
-
Claims Supervisor- Auto
4 weeks ago
Atlanta, United States CE Insurance Services Full timeCompany DescriptionCE Insurance Services is an executive search firm specializing in the search and placement of Property & Casualty insurance executives, management, and technical personnel nationwide. As a leading provider in the industry, we are dedicated to identifying top talent and fostering successful partnerships between candidates and organizations...
-
Complex Claims Director
2 months ago
Atlanta, United States AIG Full timeAt AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Direcrot to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in AL/GL ClaimsOur Claims teams are the proven problem solvers of choice for clients, delivering consistent...
-
Claim Examiner/Adjuster
1 month ago
Atlanta, United States US Tech Solutions, Inc. Full timeDuration: 06 months (Possible extension) Job Description: · Must Have Active New York Adjusters License Responsibilities: · Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio. · Adjust reserves or provide reserve...
