Desktop Support Technician
3 weeks ago
- Provide customer facing end-user support that includes:
- Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
- Perform onsite updates, Configuration changes, or Software installations.
- Provide onsite technical assistance to End Users.
- Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
- Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
- Respond to end-user requests for updates on ticket status and promptly follow up as needed.
- Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement).
- Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
- Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
- Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
- Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
- Provide On-call support if required outside business hours on a rotational basis.
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Desktop Support
3 weeks ago
Kennedy Space Center, United States cyberThink Full timeJob Description: As a Desktop Support, you will focus on providing real-time support for technology problems and fulfilment services (move, add, or change requests) for our client internal customers. We are looking for an enthusiastic candidate who enjoys a fast-paced environment, has great customer service skills and a "can-do" spirit. Responsibilities:...
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Desktop Support Technician
3 weeks ago
Kennedy Space Center, United States Cynet Systems Full timeJob Description: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite...
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Regional Sales Manager
4 weeks ago
Kennedy Space Center, United States Desktop Metal Full timeDesktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life...
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Regional Sales Manager
4 months ago
Kennedy Space Center, United States Desktop Metal Full timeDesktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life...
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Desktop Support Technician
11 hours ago
Center Township, United States A3 Solutions, Inc. Full time $20 - $22Desktop Support TechnicianFull-time100% onsite support• Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.• Desktop and Network Support• Ability to setup, configure and add all...
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Desktop Support Technician
6 days ago
Stennis Space Center, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
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IT Support Analyst
3 weeks ago
Kennedy Space Center, United States Kaimetrix, L.L.C. Full timeKaimetrix is seeking an IT Support Analyst, supporting the Program Executive Officer for Simulation, Training, and Instrumentation (PEO STRI). The IT Support Analyst will be responsible for providing technical assistance and support to the PEO STRI internal users by resolving IT issues promptly and ensuring the smooth operation of IT systems and...
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IT Support Analyst
3 weeks ago
Kennedy Space Center, United States Kaimetrix, L.L.C. Full timeKaimetrix is seeking an IT Support Analyst, supporting the Program Executive Officer for Simulation, Training, and Instrumentation (PEO STRI). The IT Support Analyst will be responsible for providing technical assistance and support to the PEO STRI internal users by resolving IT issues promptly and ensuring the smooth operation of IT systems and...
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Help Desk Technician
2 months ago
Stennis Space Center, United States ECS Federal Full timeThis is a job for a Help Desk Technician with a company located in the Stennis Space Center, MS area. Job Summary: ECS is seeking a qualified Help Desk Technician to join our team. Qualifications: AA Computer Science, Information Systems and a relevant NIST Standard IT security certification (or equivalent). Experience working in a Help Desk environment...
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Engineering Technician
2 weeks ago
Kennedy Space Center, United States Jacobs Full timeWe are launching people to the Moon and Mars. If you want to be part of this amazing mission and enjoy working in a great team environment, we would love to have you as part of our team that is making history, today. It takes big ideas and determination to take NASA's vision and make it reality. That's what we do every day. The COMET contract provides...
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Customer Support Tech
4 months ago
Kennedy Space Center, United States Agile Defense Full time** Customer Support Tech** **Job Category****:** INFORMATION TECHNOLOGY **Requisition Number****:** CUSTO003018 Showing 1 location **Job Details** **Description** **Requisition #:** CUSTO003018 **Job Title:** Customer Support Tech **Location:** Orlando, FL 32826 **Clearance Level:** Active DoD - Secret **Required Certification(s):** Department of Defense...
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IT Support Technician
1 month ago
Kennedy Space Center, United States Jacobs Full timeWe are launching people to the Moon and Mars. If you want to be part of this amazing mission and enjoy working in a great team environment, we would love to have you as part of our team that is making history, today. It takes big ideas and determination to take NASA's vision and make it reality. That's what we do every day! As a member of the Operations and...
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Customer Support Specialist
3 weeks ago
Kennedy Space Center, United States Agile Defense Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Support Technician to join our team at Agile Defense. As a Customer Support Technician, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of service.Key...
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IT Support Specialist
2 weeks ago
Kennedy Space Center, United States ZRS Management Full timeJob Summary:ZRS Management is seeking a highly skilled IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and maintenance to our software users. Your primary focus will be on managing, maintaining, and troubleshooting information system technologies, including software, security, and device monitoring...
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NOC Technician
3 weeks ago
Kennedy Space Center, United States Granite Telecommunications Full timeThe NOC Technician I is responsible for implementation, monitoring, management, and technical support for network access services, network equipment, and related systems. A person in this role performs primary troubleshooting of incidents and issues, Technician, Network Operations, Technical Support, Network Engineer, Network Security, Field Technician,...
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IT Technician
4 months ago
Kennedy Space Center, United States ZRS Management Full timeJob Description: The primary responsibility of the IT Technician is to provide technical and analytical support to software users. The IT Technician will manage, maintain, and troubleshoot information system technologies, including software, security and device monitoring for employees. The IT Technician primary focus shall include but not limited to: ...
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IT Technician
3 weeks ago
Kennedy Space Center, United States Professional Staffing Services Group Full timeProject Duration: 4 months, with the possibility of extension to 6 months. Location: Various hospital facilities throughout Central Florida. Compensation: $20-$23/hour, based on experience. Work availability: Mon - Fri 7:00am - 7:00pmJob Summary: The Computer Technician will play a crucial role in organizing IT closets across multiple hospital facilities in...
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Nail Technician
3 weeks ago
Kennedy Space Center, United States Conrad Hotels & Resorts Full timeJob Title: Nail TechnicianConrad Hotels & Resorts is seeking a skilled Nail Technician to join our team at our luxurious spa in Orlando. As a Nail Technician, you will be responsible for providing exceptional nail care services to our guests, ensuring their comfort and satisfaction throughout their stay.Key Responsibilities:Provide professional nail care...
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Freelance AV Technician
3 weeks ago
Kennedy Space Center, United States marcus evans Full timemarcus evans, founded in 1983, is a global business intelligence and event company, with 49 offices in 20+ countries. Our client base is comprised of c-level executives from 98% of existing fortune 1000 companies, and are world leaders in a variety of industries, such as healthcare, legal, pharmaceutical, investments, energy, packaging, etc. We are seeking...
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Lighting Technician
1 day ago
Kennedy Space Center, United States Cirque du Soleil Entertainment Group Full timeJob Title: Lighting TechnicianAt Cirque du Soleil Entertainment Group, we are seeking a skilled Lighting Technician to join our team. As a Lighting Technician, you will be responsible for the safe setup, use, and maintenance of Lighting systems and equipment used during performances, rehearsals, and training periods.Key Responsibilities:Run follow spot/deck...