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Food & Beverage Manager

1 month ago

Independence, United States Hotel Leveque Full time

About this job... The Food & Beverage Manager performs a key role on the hotel team by ensuring employee and guest satisfaction in every aspect of the food and beverage operation. By promoting an environment of hospitality, cleanliness, quality, accuracy, and engagement, the Food & Beverage Manager is responsible for cultivating a best-in-class culture.

What you'll be doing... Oversee the day to day operations of the Restaurant, Bar, and Banquet/Catering Events

Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions

Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage

Maintain labor cost to meet or exceed budget through effective staff scheduling and labor management

Train staff in operational standards and follow-up on that training to ensure levels of service are maintained

Establish and achieve quality and guest satisfaction goals

Maintain set food and liquor costs

Maintain a floor presence during needed meal periods to ensure optimal guest service

Conduct routine brand standard audits designed to ensure optimal service execution

Complete additional duties as assigned by hotel leadership

Success Factors... Open schedule availability

Must be able to speak, read, write and understand the primary language(s) used in the workplace

Requires good communication skills, both verbal and written

Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer

Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required

Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs

Ability to stand and walk for hours at a time

Must be able to lift up to 30 pounds occasionally

Understand this role requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity.

Some college and/or advanced training in food operations preferred

Prior restaurant and bar supervisory experience required; hotel restaurant experience preferred

Ability to work calmly under stressful situations

Ability to maintain high level of guest satisfaction is in absolute requirement for this position

About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitalitys strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employees differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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