Content Expert Content Trust and Safety- Product Manager

2 weeks ago

seattle, United States HCLTech Full time

About the Company

HCL is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.


About the Role

Define product vision and strategy, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to deliver results. Focus on building effective and scalable features and tools for high harm risk, minor safety, and misinformation to provide users with a safe experience. Work with policy experts, as well as cross-functional partners, to establish a workflow to critically analyze, prioritize, and drive cross-functional efforts to achieve success. Develop a robust workflow for cross-team collaboration, manage large-scale product improvement projects to improve community safety. Define policies for the service including compliance, privacy, and risk management parameters to meet industry and company standards.


Responsibilities

  • Define product vision and strategy, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to deliver results.
  • Focus on building effective and scalable features and tools for high harm risk, minor safety, and misinformation to provide users with a safe experience.
  • Work with policy experts, as well as cross-functional partners, to establish a workflow to critically analyze, prioritize, and drive cross-functional efforts to achieve success.
  • Develop a robust workflow for cross-team collaboration, manage large-scale product improvement projects to improve community safety.
  • Define policies for the service including compliance, privacy, and risk management parameters to meet industry and company standards.


Qualifications

Bachelor’s Degree AND 10+ years experience in product/service/project/program management or software development OR equivalent experience.


Required Skills

  • Experience in managing product roadmap for developing AI models and algorithms.


Preferred Skills

  • MBA with concentration on either product management, product strategy, operations management, and corporate strategy.
  • Experience in data analysis for product design.
  • Knowledge of methods for researching and analyzing product designs to determine their potential for meeting organizational standards and business needs.
  • Experience in content management, Trust, and Safety.
  • Knowledge of new policy development and implementation.
  • Ability to design product solutions based on evidence; delivering value-adding products, and/or organizational or process changes that benefit the business.
  • Ability to influence across-functional teams.
  • Experience working with international partners across different time zones and cultures.
  • Data analysis skills for product design and knowledge of methods for researching and analyzing product designs to determine their potential for meeting organizational standards and business needs.
  • Proficient written and verbal communication skills.
  • Experience in presenting to senior leadership on regular cadence.


Pay range and compensation package

Pay range or salary or compensation


Equal Opportunity Statement

Include a statement on commitment to diversity and inclusivity.

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