Jr. Technical Service Specialist

1 week ago

Atlanta, United States BEKO Technologies, Corp. Full time

BEKO Technologies, Corp is currently hiring for a Jr. Technical Service Specialist. The Jr. Technical Service Specialist is a hands-on technician, focused on testing, calibration and repair of dryers. He/she will provide support to new and existing customers for compressed air treatment products through phone and email support. This position requires to travel on occasion for training but will not be more than 5% of the time and the person will work from the company's headquarters in Atlanta. Given the BEKO's strong team-oriented work environment, BEKO is strongly interested in dynamic, unique, and driven individuals who can work within this environment.

Areas of Responsibility:

  • For all areas of support, customers can come in the form of internal as well as external based. Most customers for this role will be internal but this role will act as part-time customer technical support by phone contact & email.
  • Disassembles malfunctioning equipment and remove, repair, or replace defective parts, such as refrigerant compressors, valves, or controllers.
  • Inspects and tests malfunctioning equipment, following manufacturers and Company's specifications, and using test and analysis instruments.
  • Troubleshoots and resolves technical issues with Company air treatment equipment in a designated workshop area.
  • Supports internal and external customers in performing part identification using SAP.
  • Performs in-house calibration as needed for specialty dew point sensors.
  • Track all service calls and ensure accurate data entry into CRM or call management tool, opening & closing orders.
  • Completion and tracking of all QM tickets and cases as required.
  • Provide data to support written reports as necessary or from the customer as requested.
  • Assists the customer from the initial call to the end solution in a professional, respectful, and courteous manner.
  • Process warranty & claim services according to MRP requirements and MRO purchase requests for equipment needed for the Service area.
  • Diagnoses cause of electrical or mechanical malfunction or failure of operational equipment over the phone.
  • Support Technical Service Training to BEKO distributors as required.
  • Other duties as assigned.


Job Requirements:
  • Demonstrated ability to understand and analyze product warranty.
  • Demonstrated ability to use ERP systems as well as MS Outlook, MS Word, & MS Excel.
  • Good written and verbal communication skills.
Necessary Skills:
  • Background of a service technician or engineering background
  • Must be able to read and understand, schematic drawings, technical manuals, wiring diagrams, and P&ID diagrams.
  • Electrical troubleshooting and understanding of elementary motor control circuits
  • Problem solving to identify analyze and resolve issues in a timely manner
  • Ability to clearly communicate technical information verbally and in writing

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What does it mean to be an employee at BEKO Technologies?

BEKO Technologies, Corp. offers employees the experience of working for a company that is a unique and synergistic blend of American and European business cultures. This means competitive salary packages, excellent benefits, comprehensive reimbursement plans, a team-oriented work environment, excellent corporate and industry reputation, and nearly unlimited growth potential within the company.

BEKO Technologies, Corp. is an equal employment opportunity employer.

  • Jr. Technical Service Specialist

    1 week ago

    Atlanta, United States BEKO Technologies, Corp. Full time

    BEKO Technologies, Corp is currently hiring for a Jr. Technical Service Specialist. The Jr. Technical Service Specialist is a hands-on technician, focused on testing, calibration and repair of dryers. He/she will provide support to new and existing customers for compressed air treatment products through phone and email support. This position requires to...

  • Technical Solutions Specialist

    1 week ago

    Atlanta, Georgia, United States Ranger Technical Resources Full time

    At Ranger Technical Resources, we are seeking a highly skilled and motivated Senior Analyst/Tech Support professional to join our team. In this role, you will be responsible for providing exceptional technical assistance and customer service in resolving complex network and infrastructure issues.We offer a competitive salary of approximately $85,000 per...

  • Technical Support Specialist

    1 week ago

    Atlanta, Georgia, United States Ranger Technical Resources Full time

    Job OverviewRanger Technical Resources is seeking a highly skilled Senior Analyst/Tech Support professional to join their team. As a key member of the organization, you will be responsible for providing exceptional customer service and technical assistance in resolving complex network and infrastructure issues.Primary ResponsibilitiesProvide timely and...

  • Technical Field Service Specialist

    6 days ago

    Atlanta, Georgia, United States SST Direct Full time

    Job OverviewSST Direct is a high-tech company delivering innovative laser technology solutions to various industries. We are seeking a Technical Field Service Specialist for a direct hire opportunity in the Atlanta, GA area.The estimated annual salary for this position is between $62,400 and $74,880 (based on 40 hours/week), with overtime and per diem...

  • Technical Specialist

    2 weeks ago

    Atlanta, Georgia, United States Passion Full time

    About the Role: We are seeking a skilled Technical Specialist to join our team at {company}. This is an exciting opportunity to work on various projects, utilizing your knowledge of IT systems and software. As a Technical Specialist, you will be responsible for troubleshooting and resolving technical issues, as well as providing support to our team...

  • Technical Analyst

    1 month ago

    atlanta, United States Ranger Technical Resources Full time

    Tech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...

  • Technical Analyst

    2 months ago

    atlanta, United States Ranger Technical Resources Full time

    Tech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...

  • Technical Analyst

    6 months ago

    Atlanta, United States Ranger Technical Resources Full time

    Tech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...

  • Technical Support Specialist

    1 week ago

    Atlanta, Georgia, United States LaSalle Network Full time

    LaSalle Network is a leading provider of managed IT Services, partnering with clients to deliver exceptional technical support. We are seeking an experienced Technical Support Specialist to join our team on a long-term basis.This role offers the opportunity to develop and implement standard operating procedures for our Level 2 Help Desk Team, requiring a...

  • Subscription Coordinator

    1 week ago

    Atlanta, United States Heliox Full time

    Job Description:Are you looking for a company that empowers talent?Are you passionate about building a better tomorrow? Heliox, a Siemens business, is providing electric vehicle charging solutions to some of the biggest companies and cities in America. Jump into the driver seat as we accelerate into a truly hyper growth market.We are shaping the market with...

  • Jr. Facility Engineer

    3 months ago

    Atlanta, GA, United States DataBank Holdings, Ltd. Full time

    DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively...

  • Jr. System Architect/DevOps Lead

    2 months ago

    atlanta, United States LTIMindtree Full time

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...

  • Jr. System Architect/DevOps Lead

    2 months ago

    atlanta, United States LTIMindtree Full time

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...

  • Jr. System Architect/DevOps Lead

    2 months ago

    Atlanta, United States LTIMindtree Full time

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...

  • Field Service Engineer

    6 days ago

    Atlanta, Georgia, United States Putzmeister Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer - Technical Support Specialist to join our team at Putzmeister. This role involves providing technical support to customers in the field, troubleshooting equipment problems, and performing repairs.About the JobThe ideal candidate will have excellent communication skills, 5-10 years of...

  • Technical Fraud Specialist

    5 days ago

    Atlanta, Georgia, United States KTek Resourcing Full time

    Fraud Technical Consultant OpportunityKTek Resourcing is seeking a skilled Technical Fraud Specialist to join our team in Atlanta, GA (Hybrid). This exciting opportunity offers a competitive salary of $85,000 - $110,000 per year, depending on experience.About the Role:Elicit and capture technical requirements for FCRM implementations.Work with project teams...

  • Technical Audio Systems Specialist

    5 days ago

    Atlanta, Georgia, United States The Westminster Schools Full time

    We are seeking an experienced Technical Audio Systems Specialist to join our IT Services team at The Westminster Schools. Located in the heart of Atlanta, we offer a unique opportunity for the right candidate to work with cutting-edge technology and make a lasting impact on our community.Job SummaryThis full-time, 12-month position is responsible for leading...

  • Technical Fraud Specialist

    1 week ago

    Atlanta, Georgia, United States KTek Resourcing Full time

    About KTek ResourcingKTek Resourcing is a leading provider of professional services, committed to delivering exceptional results to our clients.Salary: $80,000 - $110,000 per annumAbout the Role:We are seeking a skilled Technical Fraud Specialist to join our team. The successful candidate will work closely with clients and internal partners to ensure...

  • Technical Support Specialist

    6 days ago

    Atlanta, Georgia, United States Adilstone Group Full time

    Job DescriptionAdilstone Group is seeking a highly skilled onsite IT Specialist to join their team in Newnan, Georgia. The ideal candidate will have a strong background in IT support, with experience in website maintenance, e-commerce platforms, and client databases.Key Responsibilities:Maintain the organization's networks, ensuring security, reliability,...

  • Senior Technical Operations Specialist

    5 days ago

    Atlanta, Georgia, United States ACL Digital Full time

    About the Role:ACL Digital is seeking a highly skilled Senior Technical Operations Specialist to join our team. This is a full-time position, and we are looking for someone with strong technical skills and excellent communication abilities.Job Summary:The successful candidate will be responsible for providing operational support and maintenance of IT...