Jr. Technical Service Specialist

24 hours ago

Atlanta, United States BEKO Technologies, Corp. Full time

BEKO Technologies, Corp is currently hiring for a Jr. Technical Service Specialist. The Jr. Technical Service Specialist is a hands-on technician, focused on testing, calibration and repair of dryers. He/she will provide support to new and existing customers for compressed air treatment products through phone and email support. This position requires to travel on occasion for training but will not be more than 5% of the time and the person will work from the company's headquarters in Atlanta. Given the BEKO's strong team-oriented work environment, BEKO is strongly interested in dynamic, unique, and driven individuals who can work within this environment.

Areas of Responsibility:

  • For all areas of support, customers can come in the form of internal as well as external based. Most customers for this role will be internal but this role will act as part-time customer technical support by phone contact & email.
  • Disassembles malfunctioning equipment and remove, repair, or replace defective parts, such as refrigerant compressors, valves, or controllers.
  • Inspects and tests malfunctioning equipment, following manufacturers and Company's specifications, and using test and analysis instruments.
  • Troubleshoots and resolves technical issues with Company air treatment equipment in a designated workshop area.
  • Supports internal and external customers in performing part identification using SAP.
  • Performs in-house calibration as needed for specialty dew point sensors.
  • Track all service calls and ensure accurate data entry into CRM or call management tool, opening & closing orders.
  • Completion and tracking of all QM tickets and cases as required.
  • Provide data to support written reports as necessary or from the customer as requested.
  • Assists the customer from the initial call to the end solution in a professional, respectful, and courteous manner.
  • Process warranty & claim services according to MRP requirements and MRO purchase requests for equipment needed for the Service area.
  • Diagnoses cause of electrical or mechanical malfunction or failure of operational equipment over the phone.
  • Support Technical Service Training to BEKO distributors as required.
  • Other duties as assigned.


Job Requirements:
  • Demonstrated ability to understand and analyze product warranty.
  • Demonstrated ability to use ERP systems as well as MS Outlook, MS Word, & MS Excel.
  • Good written and verbal communication skills.
Necessary Skills:
  • Background of a service technician or engineering background
  • Must be able to read and understand, schematic drawings, technical manuals, wiring diagrams, and P&ID diagrams.
  • Electrical troubleshooting and understanding of elementary motor control circuits
  • Problem solving to identify analyze and resolve issues in a timely manner
  • Ability to clearly communicate technical information verbally and in writing

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What does it mean to be an employee at BEKO Technologies?

BEKO Technologies, Corp. offers employees the experience of working for a company that is a unique and synergistic blend of American and European business cultures. This means competitive salary packages, excellent benefits, comprehensive reimbursement plans, a team-oriented work environment, excellent corporate and industry reputation, and nearly unlimited growth potential within the company.

BEKO Technologies, Corp. is an equal employment opportunity employer.

  • Jr. Technical Service Specialist

    19 hours ago

    Atlanta, United States BEKO Technologies, Corp. Full time

    BEKO Technologies, Corp is currently hiring for a Jr. Technical Service Specialist. The Jr. Technical Service Specialist is a hands-on technician, focused on testing, calibration and repair of dryers. He/she will provide support to new and existing customers for compressed air treatment products through phone and email support. This position requires to...

  • Technical Specialist

    1 week ago

    Atlanta, Georgia, United States Passion Full time

    About the Role: We are seeking a skilled Technical Specialist to join our team at {company}. This is an exciting opportunity to work on various projects, utilizing your knowledge of IT systems and software. As a Technical Specialist, you will be responsible for troubleshooting and resolving technical issues, as well as providing support to our team...

  • Technical Analyst

    4 weeks ago

    atlanta, United States Ranger Technical Resources Full time

    Tech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...

  • Technical Analyst

    2 months ago

    atlanta, United States Ranger Technical Resources Full time

    Tech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...

  • Technical Analyst

    6 months ago

    Atlanta, United States Ranger Technical Resources Full time

    Tech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...

  • Subscription Coordinator

    19 hours ago

    Atlanta, United States Heliox Full time

    Job Description:Are you looking for a company that empowers talent?Are you passionate about building a better tomorrow? Heliox, a Siemens business, is providing electric vehicle charging solutions to some of the biggest companies and cities in America. Jump into the driver seat as we accelerate into a truly hyper growth market.We are shaping the market with...

  • Technical Support Specialist

    1 month ago

    Atlanta, Georgia, United States Verint Systems Full time

    Job Summary:Verint Systems is seeking a skilled Technical Support Specialist to join our Fraud and Security Solutions team. As a Technical Support Specialist, you will provide technical assistance to customers and integrators, troubleshooting and resolving complex technical issues.Key Responsibilities:Provide technical support to customers and integrators...

  • Jr. Facility Engineer

    2 months ago

    Atlanta, GA, United States DataBank Holdings, Ltd. Full time

    DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively...

  • Jr. System Architect/DevOps Lead

    1 month ago

    atlanta, United States LTIMindtree Full time

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...

  • Jr. System Architect/DevOps Lead

    1 month ago

    atlanta, United States LTIMindtree Full time

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...

  • Jr. System Architect/DevOps Lead

    1 month ago

    Atlanta, United States LTIMindtree Full time

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...

  • Technical Support Specialist

    4 weeks ago

    Atlanta, Georgia, United States TekStream Solutions Full time

    Provide Exceptional Support for TekStream SolutionsTekStream Solutions is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing onsite technical support for Windows and Mac laptops, iOS and Android mobile devices, monitors, printers, and other technology equipment.Your Key...

  • Technical Repair Specialist

    1 month ago

    Atlanta, Georgia, United States DivIHN Integration Full time

    About the Role:We are seeking a skilled Technical Repair Specialist to join our team at DivIHN Integration. As a key member of our team, you will be responsible for managing interactions between dealers, clients, and customers to ensure timely and effective repairs.Key Responsibilities:Manage a high volume of communications between dealers, clients, and...

  • Field Specialist

    1 month ago

    atlanta, United States Select Technical Staffing, Inc. Full time

    Location: 75-90% travel – must have easy access to a major hub airport; Atlanta preferred Employment Type: Full-TimeAbout Us:Our client is a leader in providing innovative and sustainable recycling solutions to a diverse range of industries. Our mission is to enhance environmental stewardship through cutting-edge technology and exceptional customer...

  • Field Specialist

    3 weeks ago

    Atlanta, United States Select Technical Staffing, Inc. Full time

    Location: 75-90% travel – must have easy access to a major hub airport; Atlanta preferred Employment Type: Full-TimeAbout Us:Our client is a leader in providing innovative and sustainable recycling solutions to a diverse range of industries. Our mission is to enhance environmental stewardship through cutting-edge technology and exceptional customer...

  • Field Specialist

    3 weeks ago

    atlanta, United States Select Technical Staffing, Inc. Full time

    Location: 75-90% travel – must have easy access to a major hub airport; Atlanta preferred Employment Type: Full-TimeAbout Us:Our client is a leader in providing innovative and sustainable recycling solutions to a diverse range of industries. Our mission is to enhance environmental stewardship through cutting-edge technology and exceptional customer...

  • Field Specialist

    1 month ago

    Atlanta, United States Select Technical Staffing, Inc. Full time

    Location: 75-90% travel – must have easy access to a major hub airport; Atlanta preferred Employment Type: Full-TimeAbout Us:Our client is a leader in providing innovative and sustainable recycling solutions to a diverse range of industries. Our mission is to enhance environmental stewardship through cutting-edge technology and exceptional customer...

  • Accounting Technical Specialist

    1 month ago

    Atlanta, Georgia, United States City of Atlanta Full time

    Job SummaryWe are seeking a highly skilled Accounting Technical Specialist to join our team at the City of Atlanta. As a key member of our finance department, you will be responsible for providing high-level support in the processing of accounting and operational transactions related to business licensing and taxation.Key Responsibilities• Process City of...

  • Facilities Management Specialist

    1 month ago

    Atlanta, Georgia, United States Martin Luther King Jr Center for Non Violent Socia Full time

    Job Title: Assistant Director of FacilitiesJob Summary:The Assistant Director of Facilities is a key member of the Martin Luther King Jr Center for Non Violent Social Change team, responsible for ensuring the smooth operation of our facilities. This role requires a strong background in facilities management, with a focus on maintenance, repairs, and capital...

  • Technical Analyst

    3 weeks ago

    Atlanta, GA, United States Ranger Technical Resources Full time

    Tech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...