Technical Field Service Specialist
5 days ago
SST Direct is a high-tech company delivering innovative laser technology solutions to various industries. We are seeking a Technical Field Service Specialist for a direct hire opportunity in the Atlanta, GA area.
The estimated annual salary for this position is between $62,400 and $74,880 (based on 40 hours/week), with overtime and per diem opportunities available.
Key Responsibilities- Support customers in North America as part of our technical service team
- Install, maintain, troubleshoot, and repair company equipment with high quality standards
- Complete basic retrofits, software installations, and customer training
- Ensure timely completion of paperwork with high accuracy
- Work independently to resolve technical problems and maintain strong customer relationships
- Ongoing responsibilities may include additional tasks as assigned by management
- The ideal candidate must be located within 45 minutes of a major international airport
- Relocation or willingness to live in Plymouth, MI, Cincinnati, OH, or St. Louis, MO is required
- A two-year technical degree in engineering or a related field is preferred, or a combination of relevant training and work experience
- Strong electrical and computer systems expertise, along with advanced diagnostic skills
- Previous experience working with robotics, lasers, automation systems, or mechatronics is essential
- Proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint
- This role requires 100% travel within North America to support customers
- Occasional overnight stays will be necessary
- A valid driver's license and ability to obtain a US passport are required
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