Technical Field Service Specialist

5 days ago


Atlanta, Georgia, United States SST Direct Full time
Job Overview

SST Direct is a high-tech company delivering innovative laser technology solutions to various industries. We are seeking a Technical Field Service Specialist for a direct hire opportunity in the Atlanta, GA area.

The estimated annual salary for this position is between $62,400 and $74,880 (based on 40 hours/week), with overtime and per diem opportunities available.

Key Responsibilities
  • Support customers in North America as part of our technical service team
  • Install, maintain, troubleshoot, and repair company equipment with high quality standards
  • Complete basic retrofits, software installations, and customer training
  • Ensure timely completion of paperwork with high accuracy
  • Work independently to resolve technical problems and maintain strong customer relationships
  • Ongoing responsibilities may include additional tasks as assigned by management
  • The ideal candidate must be located within 45 minutes of a major international airport
  • Relocation or willingness to live in Plymouth, MI, Cincinnati, OH, or St. Louis, MO is required
Required Skills and Qualifications
  • A two-year technical degree in engineering or a related field is preferred, or a combination of relevant training and work experience
  • Strong electrical and computer systems expertise, along with advanced diagnostic skills
  • Previous experience working with robotics, lasers, automation systems, or mechatronics is essential
  • Proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint
Benefits and Travel Requirements
  • This role requires 100% travel within North America to support customers
  • Occasional overnight stays will be necessary
  • A valid driver's license and ability to obtain a US passport are required


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