Director of Events

Director of Events

About Us:

Empire Medical Training is proud to provide a position with a strong culture, high paying salary combined with bonuses and a slew of employee benefits.

Empire Medical Training is the leading education seminar provider to physicians, nurses, and other licensed healthcare professionals. With 26 years providing accredited training seminars and certification programs throughout the United States, Empire continues to shape the Aesthetics, Anti-Aging, and Pain Management fields through innovation, a full curriculum of 52+ workshops, and a faculty comprised of the most renowned medical professionals in the medical community.

Empire offers a full curriculum of hands-on training workshops in Aesthetics, Anti-Aging, Pain Management, Business & Marketing, and more. Empire also offers online to supplement CME requirements.

Our customers are healthcare professionals interested in learning specialized techniques to maximize their earning potential and their procedural skills. Some examples of the procedures taught include performing Botox injections, using Lasers, and performing epidural injections. The training programs are conducted either through live hands-on workshops offered at hotels around the country or virtually.

Job Description:

The Event Sales Manager role is a competitive position that requires excellent presentation and phone skills, as well as an outgoing personality. The candidate should be able to work independently and be self-motivated. This position is full-time and requires high energy, as it is fast-paced and team-oriented.

Deliverables and Responsibilities:

Instructor Scheduling and Management

• Allocate instructors to courses based on their qualifications, geographic location, and compensation rates. Ensure optimal fit to enhance course quality and instructor satisfaction.
• Maintain ongoing communication with instructors to gather feedback from recent events and address any issues or concerns.
• Conduct weekly assessments of instructor-to-attendee ratios for each course to ensure appropriate staffing levels and adjust as necessary.
• Prepare and distribute a comprehensive report detailing course metrics, including attendance, instructor performance, and feedback.
• Inform relevant departments of courses with either low or high attendance, including recommendations for adjustments.
• Identify where additional faculty is required to meet course demand or improve course delivery.
• Decide on course cancellations due to low attendance, notify the appropriate departments, and manage the cancellation process, including alerting hotels to cancel event spaces and redirecting deposits as needed.
• Communicate with attendees about course changes or cancellations, rescheduling them to alternative dates to minimize refund requests.

Financial Management

• Oversee weekly payments for in-person and virtual seminars, including cross-checking instructor and remote event manager payments to ensure accuracy according to agreed rates.
• Enter payment details into financial spreadsheets and coordinate with the finance department for accurate disbursements.

Contract Management

• Oversee the process of contracting hotels and venues for seminars, including negotiation and review of agreements.
• Research past hotel usage, compare pricing, and verify area suitability. Develop a comprehensive document outlining hotel proposal procedures for pre- and post-contract processes.
• Review contracts thoroughly before passing them to the VP of Operations and VP for final approval and signature.
• Work with Thiago to manage hotel links and ensure proper handling of contract details. Coordinate deposit schedules with Ken for financial planning.

Website, CRM, and Livestream Auditing

• Research and ensure that upcoming courses align with attendee interests and profitability goals.
• Address any discrepancies between the website, CRM, and livestream content. Collaborate with IT to correct course details and maintain consistency across platforms.
• Regularly audit and synchronize website, CRM, and livestream data, including course dates, times, locations, and hotel reservation links.

Event Manager Responsibilities

• Assign cities to event management team members based on their skills and sales strategies, ensuring effective coverage and performance.
• Create and manage schedules for event managers to align with seminar needs and logistics.
• Lead and travel to major seminar locations (e.g., LA, Orlando, NY, Dallas, Chicago) to boost sales and enhance attendee experiences.
• Train the event management team on course details, event logistics, and best practices, ensuring consistency and proficiency across the team.
• Develop and implement on-site event strategies, including setup, registration, and overall management to ensure smooth operations.
• Prepare and deliver speeches as needed for events or internal meetings.
• Ensure adherence to medication and safety protocols, and manage any related procedures.

Procedures and Logistics

• Oversee the setup process, including placement of tables, paperwork, registration areas, medication, and books, ensuring a professional and organized environment.
• Coordinate with hotels on table placement, attendee counts, and event logistics. Manage arrangements for flights, hotel rooms, vendors, agendas, AV needs, supplies, and special requirements (e.g., medication, cadavers, C-Arms).

● Flights and Hotel Room Reservations for Staff

• Identify and pursue sales opportunities, including making sales calls and following up with potential leads.

Post-Seminar Administration

• Maintain and review the no-show list to track attendance issues and address any follow-up actions.
• Manage the distribution of certificates to attendees and handle any related administrative tasks.
• Prepare and distribute vendor speech lists and follow up on post-seminar activities.
• Review and finalize seminar expense breakdowns, ensuring accuracy and completeness.

○ Negotiate with hotel if needed for deposit schedule breakdown

General Responsibilities

• Maintain constant communication with the event team, providing updates and ensuring that tasks are completed on time and to a high standard.
• Address and resolve any issues that arise during the event planning and execution processes.

Qualifications (Education, Experience and Skills)

• The candidate must have at least 5 years of experience in events management. Must have experience in a Trade Show setting or Event Management is a plus.
• Ability to manage an events team.
• Ability to travel (New York, Texas, Las Vegas, Orlando etc.)
• Able to lift 50-60 lbs
• Able to effectively work individually and as a team
• Able to take initiative and work in a dynamic, fast-paced environment juggling multiple priorities and deadlines
• Positive attitude and flexibility to adapt to changes
• High level of Professionalism and Integrity is a must
• Bi-lingual (English/Spanish) highly desired

Job Type: Full-time

Salary: $80,000.00 commission & bonus structure

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Time flux weekend and weekday work
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Fort Lauderdale, FL 33306: Reliably commute or planning to relocate before starting work (Required)

Background checks and reference checks will be performed. The company is a medium-sized firm with a 15% market share.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: THIS JOB DESCRIPTION IS SUBJECT TO CHANGE BASED ON BUSINESS NECESSITY.