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Support Services Administrator

4 months ago

Baltimore, United States Gilman School Full time
Job Details

Level
Entry

Job Location
Gilman School - Baltimore, MD

Education Level
4 Year Degree

Job Category
Education

POSITION TITLE: Support Services Administrator

DEPARTMENT: Information & Innovation

SUPERVISOR: Director of Strategic Information & Innovation

STATUS: Full Time

FLSA: Non-exempt (Hourly)

HOURS OF WORK: 7:30 AM - 4:00 PM

CLASSIFICATION: Non-Essential

LOCATION: On-campus

POSITION SUMMARY: The Support Services Administrator serves as the primary mail and copy processor for the School. The Administrator will process all incoming and outgoing mail and packages, provide support in creating and coordinating large copy jobs, create booklets, support campus printers/copiers, and provide basic technology and AV support. The Support Services Administrator reports to the Director of Strategic Information and Innovation and is a 12-month, full-time, non-exempt employee.

ESSENTIAL RESPONSIBILITIES:
  • Process and distribute incoming and outgoing mail and packages, including dropping off outgoing mail and USPS packages at a local Post Office at the end of the day
  • Oversee use of the mail machine, and provide monthly spending reports to Business Office
  • Supervise all copiers and printers across campus, requesting technical support from managed services provider when necessary
  • Maintain user management on copiers
  • Process various print jobs for faculty and staff, including binding, collating, dance tickets, etc.
  • Assist with the design and printing of wide-format posters for events
  • Maintain Upper School faculty, staff, and departmental mailboxes
  • Laminate documents, and maintain the laminator and its supplies
  • Purchase office and coffee supplies for departments
  • Provide basic technical and audio-visual support for faculty and staff in classrooms and meeting spaces
  • Maintain classroom audio-visual equipment inventory
  • Assist with various technology projects throughout the year
  • Perform other duties as assigned by the Director of Strategic Information and Innovation
QUALIFICATIONS:
  • Bachelor's degree required, or extensive related professional experience
  • Working knowledge of Google Workspace for Education, Adobe, and Microsoft Office
  • Ability to learn quickly and willingness to teach others
  • Expertise in MacOS, iOS, Windows OS, and ChromeOS
  • Exceptional organizational skills
  • Ability to work independently and within a team
  • Effective verbal and written communication skills
  • Strong interpersonal skills
  • Ability to lift and/or move up to 50 pounds