![Marriott](https://media.trabajo.org/img/noimg.jpg)
Assistant Manager
4 weeks ago
Job Category Rooms & Guest Services Operations
Location JW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting the Management of Rooms Operations Activities
• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands night audit procedures and being able to comprehend and utilize reports as necessary.
• Understands and complies with loss prevention policies and procedures.
• Communicates performance expectations employees in accordance with job descriptions for each position.
• Handles employee questions and concerns.
• Effectively schedules employees to business demands and tracks employee time and attendance.
Contributing Information to Support Managing to Budget
• Supervises same day selling procedures to maximize room revenue and property occupancy.
• Verifies accuracy of room rates to maximize revenue opportunities
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives.
Providing for and Managing the Guest Experience
• Assists in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
The hourly pay range for this position is $24.04 to $26.92. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Assistant Manager
2 months ago
San Antonio, United States Arbys Full timeWe are searching for a new Assistant Manager to join our team who is interested in helping tohire and train other team members. You will also assist in making sure the team adheres tocompany policies, resolving customer complaints, leading the team, and organizing the teamschedule.To be a great fit for this role you should have a consistent work history...
-
Management Assistant
1 week ago
San Antonio, Texas, United States MassBur Investments Full timePosition Overview - Administrative AssistantDepartment: AdministrativeReports To: General ManagerEmployment Type: HourlyStatus: Non-ExemptTravel Requirements: YesPosition Type: Full-TimeSummary of RoleThe Administrative Assistant plays a crucial role in supporting management by efficiently managing various administrative tasks. This position is vital in...
-
Assistant Manager
3 months ago
San Antonio, United States AEG Vision Full timeAbout the Job Assistant Managers supports the Practice Managers in overseeing all day-to-day store operations. They supervise all practice employees, ensuring AEG policies and procedures are followed, standards are enforced, and all patients' needs are met. An Assistant Manager works on the sales floor and assists the Opticians with sales and...
-
Assistant Manager
2 months ago
San Antonio, United States R Hakim Corp, DBA Ihop Full timeAs an Assistant Manager at IHOP, you will play a vital role in ensuring our team consistently delivers great food and service to our guests. You will be responsible for managing key performance indicators, training and supervising staff, maintaining food safety procedures, and working closely with management to meet revenue objectives. Your exceptional...
-
Assistant Manager
3 months ago
San Antonio, United States Subway - 43816-0 Full timeJob DescriptionJob DescriptionAs part of the Subway® Team, you as an Assistant Manager will focus on seven main things: Providing an excellent Guest experienceEnsuring that great food is prepared & servedKeeping our restaurants functional, clean and beautifulControlling inventoryScheduling and supervising staffMaintaining standards of restaurant safety and...
-
Assistant Manager
5 days ago
San Antonio, United States Patrice & Associates - Pinehurst, TX Full time $50,000 - $55,000Job DescriptionJob DescriptionStrong potential to earn 65K a year starting out!Lots of room for growth with new Restaurants coming on line!Medical, Dental and Vision InsuranceShort term/Long term disability401(k) Paid time offBonus opportunities up to 15K yearlyOur Managers have the overall accountability for food quality and guest service in the restaurant....
-
Assistant Manager
2 weeks ago
San Antonio, United States Serenity Healthcare Full timeJob DescriptionJob DescriptionAssistant ManagerOnsite – San Antonio, TX Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are...
-
Assistant Manager
6 hours ago
San Antonio, Texas, United States Cold Stone Creamery Full timeJob Summary:Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.Key Responsibilities:Train and coach employees to ensure they have the...
-
Assistant Manager
1 month ago
San Antonio, United States SAJM LLC Full timeJob DescriptionJob DescriptionJersey MIke's Bandera Rd. San Antonio is looking for our next Superstar Assistant Manager.At Jersey Mike's, we understand that being the best team on the planet takes more than just talent. It is a perfect blend of talent, trust, teamwork, and a shared vision. It's that little added effort, a splash of extra and...
-
Assistant Manager
3 months ago
San Antonio, United States Burger King Full timeThe Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and...
-
Assistant Manager
15 hours ago
San Antonio, Texas, United States Popstroke Full timeAbout the RoleThe Assistant Manager - Operations supports the General Manager and Assistant General Manager in supervising the daily operations and executing service in our restaurant and golf operations. They assist during the employee selection and development process; assist with inventory and ordering of food and supplies, and deliver a positive golf and...
-
Salon Manager Assistant
5 days ago
San Antonio, Texas, United States Great Clips Full timeAbout the Role:We are seeking a highly skilled and motivated Assistant Salon Manager to join our team at Great Clips. As an Assistant Salon Manager, you will play a key role in supporting the Salon Manager in achieving business goals and objectives.Key Responsibilities:Assist the Salon Manager in overseeing daily salon operations, including scheduling,...
-
Assistant Restaurant Manager
17 hours ago
San Antonio, Texas, United States Urban Bricks Full time**Urban Bricks Restaurant Management Opportunity****Job Summary:**We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Urban Bricks. As an Assistant Restaurant Manager, you will play a key role in the success of our restaurant by assisting the General Manager in managing daily operations, employee development, and...
-
Operations Assistant Manager
6 hours ago
San Antonio, Texas, United States Entertainment Full timeJob SummaryWe are seeking a highly skilled and experienced Operations Assistant Manager to join our team at Entertainment. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day operations of our facilities.Key ResponsibilitiesAssist Leadership Team: Collaborate with our leadership team to achieve labor and...
-
Property Management Assistant
3 days ago
San Antonio, Texas, United States EmploYou, LLC Full timeJob OverviewThe Property Management Assistant plays a crucial role in supporting the Property Manager and Building Engineers in addressing facility and tenant requirements while fostering collaboration with various internal departments. This position demands a professional demeanor and a positive outlook, alongside a foundational understanding of property...
-
Property Management Assistant
1 week ago
San Antonio, Texas, United States EmploYou, LLC Full timeJob OverviewThe Assistant Property Manager plays a vital role in assisting the Property Manager and Building Engineers with various tasks related to tenant and facility requirements. This position requires collaboration with different departments within the company and demands a high level of professionalism and a positive demeanor. A solid understanding of...
-
Property Management Assistant
1 week ago
San Antonio, Texas, United States EmploYou, LLC Full timeJob OverviewThe Assistant Property Manager plays a crucial role in assisting the Property Manager and Building Engineers with various tasks related to facility operations and tenant relations. This position requires a professional demeanor and a positive outlook, along with a foundational understanding of property management principles. Attention to detail...
-
Property Management Assistant
1 week ago
San Antonio, Texas, United States SeeKing HR Full timeThe Property Management Assistant plays a vital role in supporting the Property Manager and Building Engineers in addressing facility and tenant requirements while fostering collaboration with various internal departments. A professional demeanor and a positive outlook are essential, along with a foundational understanding of property management principles....
-
Assistant Community Manager
3 months ago
San Antonio, United States Quantum Leap Property Management Full timeJob DescriptionJob DescriptionSalary: $19 - $22/hrThe Company:Quantum Leap Property Management is a rapidly growing company with a lot of opportunities. We are based in Austin, Texas and our portfolio currently includes communities in Austin, Round Rock, and San Antonio.Our mission is to cultivate a culture of belonging where both our communities and our...
-
Assistant Property Manager
3 months ago
San Antonio, United States UE Recruitment Outsourcing Full timeJob DescriptionJob DescriptionJob BriefUE Recruitment Outsourcing is seeking an Assistant Property Manager who is responsible for assisting the Property Manager. Primary responsibilities include operational goals, generating satisfactory cash flow, customer service with current and prospective residents; leasing apartments; office management, and...