Customer Service
1 week ago
- Competitive Compensation Plan including hourly PLUS commissions
- $20/Hour vs. Compensation Plan for the first month
- Uncapped Earning Potential
- Opportunities to travel to off-site events
- Major Growth Opportunities
- Delivers a branded and scripted marketing pitch
- Books qualified prospects for a Vacation Ownership presentation
- Maintains the site minimum standard for production, bounce-back sales, and budgeted volume per month
- Books and sells area activities to customers
- Provides guests with site and area information upon request
- Remains current on all area attractions, events, and dining options
- Reports all negative customer experiences to management
- Responsible for attending all staff meetings and training, as requested by management.
- Performs accurate accounting and reporting of all shift(s) details as directed by the manager.
- Adhere to company standards and maintain compliance with all policies and procedures.
- All other duties assigned by management.
- High School Diploma or Equivalent.
- Ability to work nights, weekends, and holidays.
- Charismatic and outgoing personality.
- Prior experience in a commission or tip driven role.
- Previous OPC experience is a plus.
- Tennessee Acquisition Agent License is a plus.
- Computer proficiency in Microsoft Word, Excel, and Outlook.
- Basic mathematical skills, including the ability to calculate percentages and discounts.
- Excellent customer service skills.
- Excellent time management skills, including the ability to organize and manage multiple priorities.
- Ability to establish and maintain cooperative working relationships with internal and external customers.
- Able to use sound judgment; and work independently, with minimal supervision.
- Hotel & Hospitality
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