Gravity IT Resources | Desktop Support Technician | palm beach, fl

2 days ago

palm beach, United States Gravity IT Resources Full time

Job Title: Desktop Technician

Job Type: Direct Hire

Location: Palm Springs, California (On Site)



Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the Coachella Valley. This role is ideal for a professional looking to build a career in healthcare applications while gaining experience in desktop support and infrastructure troubleshooting.


Qualifications:

Education

  • Required: Associate's Degree coursework in an IT-related field, or one additional year of IT experience in place of degree coursework.
  • Preferred: Bachelor’s Degree in IT, Computer Science, or equivalent; or four years of relevant IT experience.

Licensure/Certification

  • Required: Valid California driver's license.
  • Preferred: Relevant personal computer support technology certification.

Experience

  • Required: One year as a desktop technician or similar role servicing/deploying computer equipment OR two years in such a role without Associate's coursework.
  • Preferred: Four years as a desktop technician or similar onsite role.


Key Responsibilities:

  • Demonstrate compliance with healthcare standards and policies, and support a culture of compliance and integrity.
  • Provide technical support for workstations, client applications, and related infrastructure.
  • Participate in the deployment, installation, and maintenance of PCs and client applications, following best practices in IT security.
  • Collaborate with IS Application Analysts, Network Support, and other technology staff during project implementation to develop skills in healthcare IT applications and systems.
  • Identify and propose improvements in customer experience, system efficiency, and infrastructure within the healthcare environment.
  • Support customer satisfaction through effective troubleshooting and direct communication on SR status.
  • Maintain accurate documentation, ensuring records of service requests (SRs) are updated promptly, and technical knowledge is continually documented and shared.
  • Participate in a rotating on-call schedule, gaining exposure to critical healthcare IT processes and rapid-response troubleshooting.
  • Ensure proper installation and functionality of standard healthcare IT software, maintaining a consistent Active Directory structure for devices and users.
  • Oversee asset management, including secure disposal of retired equipment, with adherence to healthcare data security protocols.


Growth Opportunity: This role provides a pathway for candidates interested in advancing within healthcare IT applications. You will have the chance to work directly with application analysts and project teams, gaining the skills and experience needed to support specialized healthcare applications, analyze system processes, and contribute to projects that improve patient and staff technology experiences.

  • Desktop Support Technician

    4 weeks ago

    palm beach, United States Gravity IT Resources Full time

    Job Title: Desktop TechnicianJob Type: Direct Hire Location: Palm Springs, California (On Site)Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the...

  • Gravity IT Resources | Business Analyst | deerfield beach, fl

    2 days ago

    deerfield beach, United States Gravity IT Resources Full time

    Job Title: Business AnalystLocation: Deerfield Beach, FL (3 days hybrid onsite)Job-Type: ContractPosition Overview:Gravity is looking for a Business Analyst responsible for understanding business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements and supporting the communication with and delivery...

  • Gravity IT Resources | Business Analyst | deerfield beach, fl

    4 days ago

    deerfield beach, United States Gravity IT Resources Full time

    Job Title: Business AnalystLocation: Deerfield Beach, FL (3 days hybrid onsite)Job-Type: ContractPosition Overview:Gravity is looking for a Business Analyst responsible for understanding business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements and supporting the communication with and delivery...

  • Desktop Support Technician

    2 days ago

    Palm Springs, United States Gravity IT Resources Full time

    Job Title: Desktop TechnicianJob Type: Direct Hire Location: Palm Springs, California (On Site)Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the...

  • Gravity IT Resources | Solutions Architect | deerfield beach, fl

    4 days ago

    deerfield beach, United States Gravity IT Resources Full time

    Job Title: Senior Solution ArchitectLocation: Deerfield Beach, FL (Hybrid 3 days on-site) Job-Type: ContractEmployment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).Job Description:This...

  • Desktop Support Technician

    4 weeks ago

    Palm Springs, United States Gravity IT Resources Full time

    Job Title: Desktop TechnicianJob Type: Direct Hire Location: Palm Springs, California (On Site)Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the...

  • Desktop Support

    3 months ago

    West Palm Beach, United States Vets Hired Full time

    About the job Desktop Support - West Palm Beach, Florida Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure...

  • Desktop Support Technician

    2 weeks ago

    Palm Springs, CA, United States Gravity IT Resources Full time

    Job Title: Desktop TechnicianJob Type: Direct Hire Location: Palm Springs, California (On Site)Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the...

  • Palm Beach Opera | Box Office Manager | palm beach, fl

    2 days ago

    palm beach, United States Palm Beach Opera Full time

    Palm Beach Opera seeks a Box Office Manager to begin work in December 2024. This position is a key member of the sales and marketing team, overseeing the day-to-day operations of the Box Office to ensure impeccable customer service for Palm Beach Opera’s patrons. Primary Responsibilities·        Manage Subscriptions, Individual Ticket Sales, and...

  • Palm Beach Opera | Box Office Manager | palm beach, fl

    7 days ago

    palm beach, United States Palm Beach Opera Full time

    Palm Beach Opera seeks a Box Office Manager to begin work in December 2024. This position is a key member of the sales and marketing team, overseeing the day-to-day operations of the Box Office to ensure impeccable customer service for Palm Beach Opera’s patrons. Primary Responsibilities·        Manage Subscriptions, Individual Ticket Sales, and...

  • Gravity IT Resources | AI Business Analyst | juno beach, fl

    2 days ago

    juno beach, United States Gravity IT Resources Full time

    Position Title: Business AnalystType: Contract-to-Hire (3-months to hire)Work Location: Juno Beach, FLOnsite Work Requirement: 100% onsite, 5 days per weekThis individual will act as a bridge between technical innovation and business needs, working directly with a specific business unit to address pain points and introduce AI-driven solutions.Business...

  • Gravity IT Resources | Full Stack Developer

    2 days ago

    juno beach, United States Gravity IT Resources Full time

    Position Title: Sr. Full Stack DeveloperType: Contract-to-Hire (3-months to hire)Work Location: Juno Beach, FLOnsite Work Requirement: 100% onsite, 5 days per weekThis individual will serve as a bridge between technical innovation and business needs, working directly with a specific business unit to prototype solutions independently and deliver...

  • PTS Support Technician

    4 weeks ago

    Palm Beach, United States Publix Super Markets Full time

    Description Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide innovative, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels - summer...

  • Healthcare Recruitment Counselors | Otolaryngologist West Palm Beach FL | palm beach, fl

    5 days ago

    palm beach, United States Healthcare Recruitment Counselors Full time

    Otolaryngologist West Palm Beach FL We are looking for an Otolaryngologist to join our medical practice full time in West Palm Beach, FL. The practice has a focus on general ENT with the ability to subspecialize as desired, plus surgical privileges at our beautiful 420-bed regional hospital (Level I Trauma Center and Pediatric Hospital). A large referral...

  • Healthcare Recruitment Counselors | Otolaryngologist West Palm Beach FL | palm beach, fl

    6 days ago

    palm beach, United States Healthcare Recruitment Counselors Full time

    Otolaryngologist West Palm Beach FL We are looking for an Otolaryngologist to join our medical practice full time in West Palm Beach, FL. The practice has a focus on general ENT with the ability to subspecialize as desired, plus surgical privileges at our beautiful 420-bed regional hospital (Level I Trauma Center and Pediatric Hospital). A large referral...

  • Otolaryngologist West Palm Beach FL

    2 weeks ago

    palm beach, United States Healthcare Recruitment Counselors Full time

    Otolaryngologist West Palm Beach FL We are looking for an Otolaryngologist to join our medical practice full time in West Palm Beach, FL. The practice has a focus on general ENT with the ability to subspecialize as desired, plus surgical privileges at our beautiful 420-bed regional hospital (Level I Trauma Center and Pediatric Hospital). A large referral...

  • CRNA Opportunity in Palm Beach Gardens, FL

    5 months ago

    Palm Beach, United States InSync Healthcare Recruiters Full time

    Excellent Opportunity for a CRNA in Palm Beach Gardens, FL.Position Highlights:Highly competitive compensation structureComprehensive benefits package including 401K planMentoring in cardiac cases204-bed, full-service hospital with an open heart program, special neurosurgical advanced vascular and laparoscopic services and outpatient surgery servicesAccess...

  • CSR Palm Beach Tan

    6 months ago

    Long Beach, United States Palm Beach Tan Full time

    At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities: Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing...

  • Chiropractor West Palm Beach FL

    1 month ago

    palm beach, United States Healthcare Recruitment Counselors Full time

    Chiropractor West Palm Beach FL We are looking for a motivated Chiropractor to join our practice full time in the West Palm Beach, FL area. We are looking for a Chiropractor who is passionate about Chiropractic, helping others, working closely with patients, creating long term relationships with them while providing high-quality, individualized care....

  • Chiropractor West Palm Beach FL

    4 weeks ago

    palm beach, United States Healthcare Recruitment Counselors Full time

    Chiropractor West Palm Beach FL We are looking for a motivated Chiropractor to join our practice full time in the West Palm Beach, FL area. We are looking for a Chiropractor who is passionate about Chiropractic, helping others, working closely with patients, creating long term relationships with them while providing high-quality, individualized care....