Palm Beach Opera | Box Office Manager | palm beach, fl

4 weeks ago

palm beach, United States Palm Beach Opera Full time

Palm Beach Opera seeks a Box Office Manager to begin work in December 2024. This position is a key member of the sales and marketing team, overseeing the day-to-day operations of the Box Office to ensure impeccable customer service for Palm Beach Opera’s patrons.

 

Primary Responsibilities

·        Manage Subscriptions, Individual Ticket Sales, and Group Sales for all Palm Beach Opera events.

·        Maintain accurate customer data in PatronManager to support Palm Beach Opera’s fundraising, publicity, and sales efforts.

·        Ensure a high level of customer service in all Palm Beach Opera interactions.

·        In patron communications, identify prospects who may become subscribers or donors, and collaborate with the development department on cultivation.

·        Receive and respond to a wide range of public inquiries, concerns, and special issues.

·        Generate regular management reports with accurate, up-to-date data on sales.

·        Provide ongoing analysis of ticket buying and subscription trends to make reliable projections and identify potential challenges and opportunities.

·        Build ticketed events, seating maps, and subscription renewals in the PatronManager Database.

·        Reconcile sales reports between Box Office data and the Finance department.

·        Create segmented database lists for the marketing department to deploy targeted ticket sales campaigns.

·        Work with staff members to set up events, maintain seating manifests, and manage the preparation, presentation, and settlement of all Box Office records.

·        Develop and maintain a Box Office Operations Manual.


Qualifications and Requirements

·        A cheerful and warm personality with a passion for customer service. An empathetic and patient listener with a positive and friendly attitude.

·        An enthusiasm for the company’s mission and an eagerness to learn about and promote the company’s activities.

·        Excellent verbal and written communication skills, and the ability to interact with a wide range of personalities.

·        Ability to establish priorities and multitask, with strong organizational and creative problem-solving skills, a collaborative nature, and meticulous attention to detail.

·        Discretion with confidential and sensitive information.

·        Knowledge of computerized information systems and their application, including Microsoft Outlook and Microsoft Office. Experience working with CRM-style ticketing systems is preferred, and knowledge of PatronManager is an advantage.

·        Must have the ability to work flexible hours for company’s performances, including extended hours, evenings, and weekends.

·        Access to reliable transportation.


This job description is not necessarily an exhaustive list of all responsibilities, duties, skills, requirements, or working conditions associated with the job. While this listing is intended to be an accurate reflection of the current job, the company reserves the right to revise the job or to require that other or different tasks be performed or assigned.


Please forward your cover letter and résumé in pdf format to: pboHR@pbopera.org. Please address communications to Tim Hill, Director of Marketing & Communications.


ABOUT THE COMPANY

Palm Beach Opera is one of the nation's most highly regarded opera companies, noted for its more than 60-year legacy of excellence in mainstage productions featuring internationally-renowned singers, a robust education program which has a history of deep impact throughout Southeast Florida, and one of the premier resident artist training programs in the industry.

The 2024 season was a triumph in each area of the company's mission. The three mainstage productions at the 2,220-seat Kravis Center for the Performing Arts were a showcase of superstars, from the sensational US debut of Anastasia Bartoli in Tosca alongside legendary bass-baritone Greer Grimsley, to the return of Kathryn Lewek in the tour-de-force role of the Four Heroines in The Tales of Hoffmann, to Angela Meade's generation-defining interpretation of Norma. The 2025 season builds on these successes with classic productions of Roméo et Juliette, La traviata, and The Marriage of Figaro.

The company's community engagement programs continue to be a vital force for arts education in the region, reaching thousands of children and adults each year, from frequent classroom concerts, to panels with visiting scholars, and many more activities designed to inspire a lifelong love of the performing arts, including an exciting partnership with the Boys & Girls Clubs in which the children create and perform their own operas.

PBO has also become one of the leading training centers for emerging artists in the opera industry.  Since the company’s first iteration of a formalized resident artist program in 2004, which included then-rising-star Nadine Sierra among its participants, PBO has built an impressive track-record of success in identifying and training the next generation of singers, and this season marked the milestone of PBO's fifth winner of the Plácido Domingo’s Operalia Competition in just the past three years.  With the current three-tiered structure, PBO provides opportunities and mentorship for artists at several key stages of their development – from high school voice students preparing for college as part of PBO Studio, to recent conservatory graduates building professional experience in the Apprentice Artist Program, to singers on the verge of launching careers as principal artists through the Young Artist Program.

Palm Beach Opera is located in one of the world’s great resort communities, which boasts an unparalleled quality of life and is known for beautiful weather, pristine beaches, abundant outdoor activities, world-class dining, and a vibrant cultural scene.

  • Palm Beach Opera | Box Office Manager | palm beach, fl

    4 weeks ago

    palm beach, United States Palm Beach Opera Full time

    Palm Beach Opera seeks a Box Office Manager to begin work in December 2024. This position is a key member of the sales and marketing team, overseeing the day-to-day operations of the Box Office to ensure impeccable customer service for Palm Beach Opera’s patrons. Primary Responsibilities·        Manage Subscriptions, Individual Ticket Sales, and...

  • Box Office Manager

    4 weeks ago

    Palm Beach, United States Palm Beach Opera Full time

    Palm Beach Opera seeks a Box Office Manager to begin work in December 2024. This position is a key member of the sales and marketing team, overseeing the day-to-day operations of the Box Office to ensure impeccable customer service for Palm Beach Opera’s patrons. Primary Responsibilities·        Manage Subscriptions, Individual Ticket Sales, and...

  • Box Office Manager

    1 month ago

    Palm Beach, United States Palm Beach Opera Full time

    Palm Beach Opera seeks a Box Office Manager to begin work in December 2024. This position is a key member of the sales and marketing team, overseeing the day-to-day operations of the Box Office to ensure impeccable customer service for Palm Beach Opera’s patrons. Primary Responsibilities·        Manage Subscriptions, Individual Ticket Sales, and...

  • Box Office Sales Director

    4 days ago

    Palm Beach, Florida, United States Palm Beach Opera Full time

    Palm Beach Opera is seeking a seasoned Box Office Sales Director to lead our sales and marketing team. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of the Box Office, ensuring that our patrons receive top-notch customer service.This role requires exceptional leadership skills, with the ability to...

  • Box Office Manager

    3 weeks ago

    Palm Beach, Florida, United States Palm Beach Opera Full time

    Palm Beach Opera is seeking a highly skilled Box Office Manager to lead its sales and marketing team. As a key member of the company, this individual will oversee the day-to-day operations of the Box Office, ensuring impeccable customer service for patrons.Primary ResponsibilitiesManage Subscriptions, Individual Ticket Sales, and Group Sales for all Palm...

  • Palm Beach County Administrative Support Specialist

    3 weeks ago

    Palm Beach, Florida, United States Palm Beach County, FL Full time

    **Job Summary**Palm Beach County is seeking an experienced Administrative Technician III to join our team. This role will provide administrative support for the Department of Parks and Recreation, handling various tasks such as answering phone calls, responding to emails, and preparing documents.**Responsibilities:**Provides administrative support to the...

  • Palm Beach County Technical Specialist

    3 weeks ago

    Palm Beach, Florida, United States Palm Beach County, FL Full time

    Palm Beach County, FL is seeking a highly skilled and motivated technical specialist to join our team. As a technical specialist, you will play a vital role in the administration of various projects, including water and sewer capital/assessment initiatives.Job Description:Perform basic technical work in contract administration, including processing project...

  • CSR Palm Beach Tan

    7 months ago

    Long Beach, United States Palm Beach Tan Full time

    At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities: Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing...

  • Palm Beach Grill Server Opportunity

    7 days ago

    Palm Beach, Florida, United States Palm Beach Grill Full time

    Company OverviewThe Palm Beach Grill is a renowned dining establishment that prides itself on delivering exceptional service to its patrons. We are currently seeking highly motivated and friendly individuals to join our service team.

  • Veterinarian - West Palm Beach, FL

    5 months ago

    West Palm Beach, United States Community Animal Hospital of Royal Palm Beach Full time

    Who we are:: We are excited to announce a career opportunity for a passionate and dedicated veterinarian ready to join a high volume hospital! If you're looking for a Full-Time Veterinarian position in the West Palm Beach area and are eager to take the next steps in your career, then this opportunity is for you! We are popularly known for our large exotic...

  • Business Development Representative

    2 weeks ago

    Delray Beach, Florida, United States Palm Beach Division Full time

    About the RoleAs a Business Development Representative for the Palm Beach Division, you will play a vital role in driving growth and expansion of our sales team. We are seeking a highly motivated and results-driven individual to join our team.Job DescriptionIn this role, you will be responsible for identifying new business opportunities, building...

  • Customer Experience Specialist

    3 weeks ago

    West Palm Beach, Florida, United States Clerk of the Circuit Court & Comptroller, Palm Beach County, FL Full time

    We are seeking a highly motivated and detail-oriented Customer Experience Specialist to join our team at the Clerk of the Circuit Court & Comptroller, Palm Beach County. This role involves providing exceptional customer service, performing administrative duties, and maintaining accurate records.CompensationThe estimated annual salary for this position is...

  • Experienced Pastry Manager Wanted for Luxury Palm Beach Restaurant

    3 weeks ago

    West Palm Beach, Florida, United States Le Bilboquet - Palm Beach Full time

    About the Role: We are seeking a highly skilled and experienced Pastry Sous Chef to join our team at Le Bilboquet - Palm Beach.Key Responsibilities:Oversee and manage the pastry kitchen, ensuring that all operations meet the highest quality standards.Directly supervise and train pastry cooks, promoting a culture of excellence and efficiency.Hire, motivate,...

  • West Palm Beach Retail Leader

    1 week ago

    West Palm Beach, Florida, United States Whole Foods Market - West Palm Beach Full time

    About Whole Foods Market - West Palm BeachWe are seeking a highly motivated and experienced Bakery Associate Team Leader to join our team at Whole Foods Market in West Palm Beach.Job Summary:The Bakery Associate Team Leader will assist the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor,...

  • West Palm Beach Service Manager

    6 days ago

    West Palm Beach, Florida, United States Bodega Taqueria y Tequila West Palm Beach Full time

    Job DescriptionWe are seeking a skilled and charismatic Bartender to join our team at Bodega Taqueria y Tequila West Palm Beach. As a Bartender, you will be responsible for preparing and serving beverages to our guests in a friendly and professional manner.You will work closely with our servers and management team to ensure seamless service and exceptional...

  • Early Childhood Educator

    3 weeks ago

    West Palm Beach, Florida, United States Grace Fellowship of West Palm Beach, Inc. Full time

    Job Title: Early Childhood EducatorLocation: West Palm Beach, FLEstimated Salary Range: $45,000 - $65,000 per yearAbout the RoleWe are seeking a dedicated and passionate early childhood educator to join our team at Grace Fellowship of West Palm Beach, Inc.The ideal candidate will have a strong background in education and experience working with young...

  • CareerSource Palm Beach County | Executive Assistant to Chief Executive Officer

    4 weeks ago

    palm beach, United States CareerSource Palm Beach County Full time

    Executive Assistant Needed for CEO of the Chamber of Commerce of the Palm Beaches ...The Executive Assistant to the CEO plays a pivotal role in supporting the leadership and strategic direction of the Chamber of Commerce. This position requires a highly organized, detail-oriented professional to manage the CEO's schedule, handle communications, coordinate...

  • Lead Mathematics Educator at Palm Beach State College

    3 weeks ago

    Palm Beach Gardens, Florida, United States Palm Beach State College Full time

    About the RolePalm Beach State College is seeking a highly qualified Lead Mathematics Educator to join our team. This is an exciting opportunity for a dedicated professional to inspire and educate college students in mathematics.Job SummaryInstruct college students in accordance with educational theories and techniques, developing discipline-related...

  • Healthcare Recruitment Counselors | Otolaryngologist West Palm Beach FL | palm beach, fl

    4 weeks ago

    palm beach, United States Healthcare Recruitment Counselors Full time

    Otolaryngologist West Palm Beach FL We are looking for an Otolaryngologist to join our medical practice full time in West Palm Beach, FL. The practice has a focus on general ENT with the ability to subspecialize as desired, plus surgical privileges at our beautiful 420-bed regional hospital (Level I Trauma Center and Pediatric Hospital). A large referral...

  • Healthcare Recruitment Counselors | Otolaryngologist West Palm Beach FL | palm beach, fl

    4 weeks ago

    palm beach, United States Healthcare Recruitment Counselors Full time

    Otolaryngologist West Palm Beach FL We are looking for an Otolaryngologist to join our medical practice full time in West Palm Beach, FL. The practice has a focus on general ENT with the ability to subspecialize as desired, plus surgical privileges at our beautiful 420-bed regional hospital (Level I Trauma Center and Pediatric Hospital). A large referral...