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Customer Service Representative

2 months ago

Havertown, United States Allstate Insurance Agency - Donna O'Sullivan Full time

Take charge of your future. We’re looking for people who aren’t satisfied with just another job. We need people who want to empower themselves through a meaningful career helping others build better lives.

Are you looking to accelerate your career and apply your Customer Service skills in challenging new ways? Working at a local Allstate agency may be your answer As an Allstate agency CSR, you’ll be in charge of keeping customers happy and servicing their accounts.

Right now, we are looking for a candidate in the Havertown Area to join our team and help customers protect their homes, cars, lives, and retirement incomes. You'll be responsible for the day to day operations of servicing our customers accounts.

Job Responsibilities

Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition

Follow office policies, standards, and procedures to help the agency run smoothly and profitable

Make changes to customers policies

Assist in customer claims processing and resolution

Job Requirements

Excellent verbal and written communication/interpersonal skills

Ability to work closely with others in a team environment

Straight-forward communicator, dependable and strong leadership skills

Must have some working knowledge of insurance and/or financial services experience

Strong organizational skills, attention to detail and ability to multi-task

Passionate about relationship building, genuinely caring and driven to fulfill customers’ needs

Bilingual skills are a plus

Must be willing to obtain insurance licenses; already possessing a license is a plus

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.