Help Desk Specialist

2 days ago


Chelsea, United States LanceSoft Full time
Title: Help Desk Specialist
Location: Chelsea, MA
Duration: 06 months
Hours: 37.5

Note: Onsite

Summary:
The Consultant will work as a part of a team providing IT support services for a number of issues such as software installations, email issues, and troubleshooting various Windows OS issues. The selected Consultant will create, update and resolve end user requests in the MWRA Maximo ticketing system. Support may be provided both in person and remotely.

Job Description
  • Tier I support for all user requests that maybe received via email, phone, or through the ticketing system (Maximo).
  • Configure basic computer hardware, software, and peripherals
  • Analyze user requests and the information collected for accurate logging of Max imo cases.
  • Participate on computer hardware, software, or peripheral project teams to assist with the introduction of new or modified computer technology.
  • Investigate and troubleshooting of basic computer hardware, software and peripherals
  • Follow all established documentation with Technical Support process.
  • Maintain IT vending machine kiosks

Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits. (To be bought)
  • Four options of Medical Insurance
  • Dental and Vision Insurance
  • 401k Contributions
  • Critical Illness Insurance
  • Voluntary Permanent Life Insurance
  • Accident Insurance
  • Other Employee Perks


  • Chelsea, United States LanceSoft Full time

    Title: Help Desk Specialist Location: Chelsea, MA Duration: 06 months Hours: 37.5 Note: Onsite Summary: The Consultant will work as a part of a team providing IT support services for a number of issues such as software installations, email issues, and troubleshooting various Windows OS issues. The selected Consultant will create, update and resolve end...


  • Chelsea, United States LanceSoft Full time

    Title: Help Desk Specialist Location: Chelsea, MA Duration: 06 months Hours: 37.5 Note: Onsite Summary: The Consultant will work as a part of a team providing IT support services for a number of issues such as software installations, email issues, and troubleshooting various Windows OS issues. The selected Consultant will create, update and resolve end...

  • Front Desk Manager

    3 weeks ago


    Chelsea, Massachusetts, United States TownePlace Suites Boston Full time

    Job Summary:The Front Desk Manager is responsible for ensuring the smooth operation of the Front Office in a professional, friendly, and efficient manner, providing exceptional service to all guests prior to and throughout their stay, while maximizing room revenue and occupancy.Management-level associates are expected to work as much of each workday as is...


  • Chelsea, Massachusetts, United States Remedy Corporation Full time

    Quality Assurance Specialist OpportunityThe Remedy Corporation is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in evaluating the performance of our client's customer service departments.Responsibilities:Evaluate the level of customer service provided by answering representatives'...

  • Outreach Specialist

    4 months ago


    Chelsea, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionJob DescriptionNorth Suffolk is looking for Outreach Specialists - Community Support Specialists to join our team! As an Outreach Specialist - Community Support Specialist you will participate in the engagement, assessment, and treatment planning process for persons served. You will work with a dedicated team of staff to address the needs and...

  • Peer Specialist

    4 months ago


    Chelsea, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionJob DescriptionWe are seeking Peer Support Specialists for our Adult Community Clinical Services Program (ACCS)! As a Peer Specialist for North Suffolk, you’ll build supportive relationships that promote empowerment and self-learning. The Peer Specialist position is designated for a person who has lived experience and wants to help guide...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryNorth Suffolk Community Services Inc. is seeking a highly skilled and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in providing person-centered interventions and treatment plans to individuals with severe and persistent mental illness and/or substance use disorder.Key...

  • Addictions Specialist

    2 months ago


    Chelsea, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionJob DescriptionNorth Suffolk is looking for Addictions Specialists to join our ACCS teams! As an Addictions Specialist / Substance Abuse Specialist, you’ll lead the team in working with persons served to understand how substance use and potentially addictive behavior impacts the person’s health. Your goal will be to help the team develop a...

  • IT Support Specialist

    24 hours ago


    Chelsea, Massachusetts, United States State of Massachusetts Full time

    About UsThe Executive Office of Technology Services and Security (EOTSS) is the state's lead office for information technology. We provide enterprise-level information technology services, including network management and security, as well as computer operations.Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Title: Peer Support SpecialistAbout the Role:North Suffolk Community Services Inc. is seeking a highly motivated and compassionate Peer Support Specialist to join our team. As a Peer Support Specialist, you will play a vital role in supporting individuals with mental health conditions and substance use disorders in their recovery journey.Key...


  • Chelsea, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionJob DescriptionNorth Suffolk is looking for Outreach Specialists to join our team! As an Outreach Specialist - Community Support Specialist you will participate in the engagement, assessment, and treatment planning process for persons served. You will work with a dedicated team of staff to address the needs and goals of the persons served in...


  • Chelsea, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionJob DescriptionNorth Suffolk is looking for an Addictions Specialist to join our ACCS teams! As an Addictions Specialist / Substance Abuse Specialist, you’ll lead the team in working with persons served to understand how substance use and potentially addictive behavior impacts the person’s health. Your goal will be to help the team develop...


  • Chelsea, United States North Suffolk Community Services Inc Full time

    Job DescriptionJob DescriptionNorth Suffolk is looking for Outreach Specialists to join our team! As an Outreach Specialist - Community Support Specialist you will participate in the engagement, assessment, and treatment planning process for persons served. You will work with a dedicated team of staff to address the needs and goals of the persons served in...


  • Chelsea, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionJob DescriptionNorth Suffolk is looking for an Outreach Specialist to join our team! As an Outreach Specialist - Community Support Specialist you will participate in the engagement, assessment, and treatment planning process for persons served. You will work with a dedicated team of staff to address the needs and goals of the persons served in...


  • Chelsea, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionJob DescriptionNorth Suffolk is looking for Outreach Specialists to join our team! As an Outreach Specialist - Community Support Specialist you will participate in the engagement, assessment, and treatment planning process for persons served. You will work with a dedicated team of staff to address the needs and goals of the persons served in...

  • Night Auditor

    2 weeks ago


    Chelsea, Massachusetts, United States Colwen Hotels Full time

    Job SummaryWe are seeking a detail-oriented and organized Financial Operations Specialist to join our team at Colwen Hotels. As a key member of our hotel operations, you will be responsible for ensuring the accuracy and integrity of our financial transactions and records.Key ResponsibilitiesFinancial Transaction Management: Process and balance financial...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryNorth Suffolk Community Services Inc. is seeking a highly motivated and compassionate Community Outreach Specialist to join our team. As a Community Outreach Specialist, you will play a vital role in providing support and services to individuals with severe and persistent mental illness and/or substance use disorder.Key ResponsibilitiesEngagement...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryWe are seeking a highly motivated and compassionate Residential Support Specialist to join our team at North Suffolk Community Services Inc. As a key member of our residential support team, you will play a vital role in providing direct care to individuals living in a residential setting.Key Responsibilities:Provide individualized support to...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryWe are seeking a highly motivated and compassionate Residential Support Specialist to join our team at North Suffolk Community Services Inc. As a key member of our residential support team, you will provide direct care to individuals living in a residential setting, helping them to achieve their goals and improve their overall well-being.Key...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryWe are seeking a highly motivated and compassionate Residential Support Specialist to join our team at North Suffolk Community Services Inc. As a key member of our residential support team, you will play a vital role in providing direct care to individuals living in a residential setting.Key Responsibilities:Provide individualized support to...