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Night Auditor

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Chelsea, Massachusetts, United States Colwen Hotels Full time
Job Summary

We are seeking a detail-oriented and organized Financial Operations Specialist to join our team at Colwen Hotels. As a key member of our hotel operations, you will be responsible for ensuring the accuracy and integrity of our financial transactions and records.

Key Responsibilities
  • Financial Transaction Management: Process and balance financial transactions, including guest charges, payments, and deposits.
  • Accounting and Record-Keeping: Maintain accurate and up-to-date financial records, including ledgers, journals, and other accounting documents.
  • Front Desk Operations: Manage the front desk area, ensuring a welcoming and efficient experience for guests.
  • Guest Service: Provide exceptional customer service to guests, responding to their inquiries and resolving any issues that may arise.
  • Communication: Collaborate with the Lead Audit team to ensure seamless communication and coordination of financial operations.
  • Confidentiality: Maintain the confidentiality of guest information and adhere to all Colwen Hotels' policies and procedures.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced hotel environment, with a focus on delivering exceptional results.
Requirements
  • Experience: One year of related experience in financial operations, hotel management, or a related field.
  • Skills: Excellent verbal and written communication skills, strong organizational skills, and attention to detail.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Software Proficiency: Proficient in Microsoft Office Suite and common computer software programs.
Benefits and Perks
  • Medical Insurance: Company-funded HRA and medical insurance options.
  • Dental and Vision Insurance: Comprehensive dental and vision insurance plans.
  • Flexible Spending Accounts: Flexible spending accounts for medical and dependent care expenses.
  • 401K Plan: Traditional and Roth 401(k) options with employer match.
  • Hotel Discount Travel Program: Exclusive travel discounts for associates and family members.
  • Training and Development Programs: Ongoing training and development opportunities for career advancement.