Airport Manager-SMS Program

2 weeks ago


Atlanta, United States City of Atlanta Full time

General Description and Classification Standards

The purpose of this position is to act as an SMS Manager Regulatory and Compliance Division.

This position assists in the development of the Safety Managements annual business plan, implements the SMS Operations objectives that support the plan, and assists in preparing the operations annual operating budget. The SMS Manager conducts timely and comprehensive investigations of all accidents and safety incidents. Prepares factual reports to appropriate divisions summarizing the circumstances and root causes of the accident or incident, and then follows up with recommended corrective and preventative action to be taken.

 

Supervision Received

This person will provide support to the Program Management Officer.

Essential Duties & Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

 

Plan, organize and implement training programs for employees in assigned department to enhance employee education/skill level or may facilitate and implement safety related training, inspections and programs that enhance the safety and health of employees.

Routinely reviews and updates airport safety policies, products, and methods, as necessary.

Participate in the development of safety guidelines, related environmental health and safety communications and educational information. Identify additional safety resource needs and develop supporting justification.

Provide advice and assistance to ensure that an effective Safety Management System Program is implemented and working.

Evaluate escalating situations, apply critical thinking, and coordinate effectively with other personnel. Build and maintain business relationships internally, as well as with external partners. Display strong analytical skills, including the ability to gather information, conduct analyses, and present findings.

Experience completing multiple tasks simultaneously and functioning with minimal supervision. Excellent oral and written communication skills; ability to succinctly summarize and assess information. Ability to gather data, compile information, and prepare reports. Ability to develop, implement, and enforce safety programs and protocols. Ability to react calmly and effectively in emergency situations.

Ability to investigate and analyze information and draw conclusions. Strong computer skills, including solid skills in the Microsoft Office suite.

 

Tenant Liaison

 The operations safety officer will assist with the development and enforcement of airport rules and regulations; driving directives; gate procedures.

 

Industry Participation

The SMS Manager will participate in industry forums and events and will act as a knowledgeable voice to help inform industry and the federal government about the value or impacts of regulatory mandates.

 

Communication

Produce and distribute bulletins, notices, and other safety documentation to support safe airport operations. Prepare/conduct presentations to upper management. Host airport wide meetings, and other functions to support and improve ATL safety culture.

 

Data Analysis and reporting

 Collect, interpret, and analyze safety data. Identify trends, patterns, and consistencies to help improve airfield safety performance and shape operational policy. Create detailed management reports and presentations to track KPIs and delivery. Publish weekly safety dashboards to support Aviation Division goals.

 

Process Improvement

 Identify, plan, and implement key mitigations for projects and processes to improve quality, reduce costs, increase productivity, and improve cycle time by reducing wasted time, rework, etc. resulting in significant business improvement and customer satisfaction. Determine root cause through investigations, debriefs, and analysis of incidents to provide recommendations to address systemic gaps for internal and external airport stakeholders.

 

Safety Department Manager

•  Assist with Airport safety operations compliance and Airport IQ Safety management system contract operation and maintenance contract $250K; All traffic Solutions Shield 12 signs $20K.

•  Safety Lead on major airport accident/incidents for investigation. 

•  Responsible for the SMS Regulatory requirements for FAA, ICAO, OSHA regulations.

•  Facilitates and implements safety related training, inspections and programs that enhance the safety.

•  Performs safety analysis and reporting and facilitates safety committee meetings.

•  Process Monthly Safety Data Trend Analysis and Scorecards

•  Process AATC Passenger Injury Reports Trends and Data Analysis

•  Process Notice of Violation Speed Signs Issuance 

•  Conduct Safety Inspections and Observations Support

•  OneATL Safety Security Risk Expo Committee Chair

•  Process Origami Safety Incidents Data Support and Origami Accident reporting.

 

Knowledge, Skills & Abilities

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

In-depth operational knowledge of FAR Part 139

Applicants must have a bachelor’s degree from an accredited college or university in Aviation Management/Business Administration or Safety Management.

Candidates must have 5 or more years of experience in airside operations or an aviation safety management role. Experience in ramp management, airside operations and analyzing and evaluating safety trends issues and programs is preferred. Applicants must have demonstrated technical expertise and knowledge, a proven track record of management/leadership experience and strong communications/organization skills.

Ability to build partnerships with stakeholders internal and external to the organization and at the local, county, state, and federal levels.

Ability to listen, communicate effectively and speak persuasively with individuals, groups, and stakeholders.



  • Atlanta, Georgia, United States City of Atlanta Full time

    Overview and Classification StandardsThe primary objective of this role is to serve as the Safety Management System (SMS) Manager within the Regulatory and Compliance Division.This position plays a vital role in formulating the annual business strategy for Safety Management, executing the operational goals aligned with this strategy, and assisting in the...


  • Atlanta, Georgia, United States TBI AIRPORT MANAGEMENT INC Full time

    Airport Operations Specialist Job DescriptionThe Airport Operations Specialist plays a crucial role in overseeing the daily functions of the airport's facilities and equipment. This position encompasses a wide range of responsibilities including airline operations, ground transportation management, airport security coordination, and fostering tenant and...


  • Atlanta, United States G2 Secure Staff Full time $16

    Job DescriptionJob DescriptionG2 Secure Staff is expanding and looking to add to the Dispatcher Agent operations in Hartsfield–Jackson Atlanta International Airport (ATL).Title: Dispatcher AgentPay Rate: $16.00 per hourShift: Full Time**Flight Privileges Available**The Dispatcher Agent is responsible coordinating communications to various service...


  • Atlanta, Georgia, United States City of Atlanta Full time

    Overview and Role Summary The primary objective of this role is to serve as the SMS Manager within the Regulatory and Compliance Division. This position plays a crucial role in formulating the annual business strategy for Safety Management Systems (SMS), executing operational objectives aligned with this strategy, and aiding in the preparation of the annual...


  • Atlanta, Georgia, United States City of Atlanta Full time

    Job Title: Airport Operations ManagerCompany: City of AtlantaPurpose of JobThe purpose of this job is to assist in managing the airport's day-to-day operations in accordance with Federal, State and Local regulations and policies to ensure the safe and efficient movement of passengers.Key ResponsibilitiesRespond to emergencies and coordinate their resolution...


  • ATLANTA, Georgia, United States Delta Airlines Full time

    Co-op, Flight Safety Management Systems (SMS) and Reporting Programs (Spring 2025) United States, Georgia, Atlanta Corp. Safety, Security & Compliance 26-Jul-2024 Ref #: 25454 How you'll help us Keep Climbing (overview & key responsibilities) The Flight Safety SMS and Reporting Programs Co-Op responsibilities include providing support to the Flight...


  • Atlanta, Georgia, United States City of Atlanta Full time

    Job SummaryWe are seeking a highly skilled and experienced Airport Security Supervisor III to join our team at the City of Atlanta. This is a critical role that requires a strong understanding of airport security protocols and procedures.Key ResponsibilitiesManage the day-to-day operations of the Security Credentialing Office, ensuring compliance with...


  • Atlanta, Georgia, United States City of Atlanta Georgia Full time

    Job Summary:The Airport Duty Operations Chief will be responsible for overseeing the day-to-day operations of the Hartsfield-Jackson Atlanta International Airport. This includes managing the airport's emergency management team, coordinating with various stakeholders, and ensuring the smooth operation of airport facilities.Key Responsibilities:Manage the...


  • Atlanta, Georgia, United States Frontier Airlines Full time

    About the RoleThe Airport Customer Service Manager plays a critical role in ensuring the success of Frontier Airlines' airport operations. This position is responsible for leading a team to deliver exceptional customer service, while also ensuring the safety and efficiency of airport operations.Key ResponsibilitiesSafety and Compliance: Ensure that all...


  • Atlanta, Georgia, United States GeorgiaGov Full time

    JOB SUMMARY: This position involves leading and supporting various functions including maintenance, construction, intermodal operations, planning, utilities, surveying, environmental management, and traffic oversight. The role includes serving as a deputy office head, providing professional assistance in one or more of the aforementioned areas. Key...


  • Atlanta, Georgia, United States City of Atlanta Full time

    Job SummaryThis is a policy-advisory level of management position that requires a strong leader to direct multiple assigned major airport functions. The ideal candidate will have a deep understanding of airport management and operations, as well as excellent analytical and presentation skills.Key ResponsibilitiesStrategic Planning and DirectionDirects...


  • Atlanta, Georgia, United States GeorgiaGov Full time

    JOB SUMMARY: This position is responsible for leading and supporting various facets of transportation management, including maintenance, construction, intermodal operations, planning, utilities, surveying, environmental assessments, and traffic management. The role serves as a deputy office head, providing professional assistance in one or more of the...


  • Atlanta, United States City of Atlanta Full time

    Salary: Commensurate with ExperienceGeneral Description & Classification StandardsReporting directly to the General Manager, the Airport Deputy General Manager, Chief Commercial Officer, plays a pivotal role in overseeing the commercial aspects of airport operations. This includes managing concessions, parking, and cargo programs, with a primary focus on...

  • Facilities Manager

    7 hours ago


    Atlanta, United States Sodexo Full time

    Job DescriptionUnit Description: We are seeking an experienced Facilities Manager for our prestigious American Express Centurion Lounge client at the Atlanta International Airport  in Atlanta, GA.  A majority of the role will be taking over the communication with and oversight of outside vendors, while completing as much as they are able to do on their...

  • Facilities Manager

    2 weeks ago


    ATLANTA, United States Sodexo Full time

    Unit Description: We are seeking an experienced Facilities Manager for our prestigious American Express Centurion Lounge client at the Atlanta International Airport  in Atlanta, GA.  A majority of the role will be taking over the communication with and oversight of outside vendors, while completing as much as they are able to do on their own and with our...


  • Atlanta, Georgia, United States City of Atlanta Georgia Full time

    Position Overview:The Airport Security Operations Supervisor plays a crucial role in overseeing the security credentialing program at the airport. This position ensures compliance with the TSA-approved Airport Security Program and adheres to all relevant regulations.Key Responsibilities:1. Manage and coordinate all aspects of the security credentialing...


  • Atlanta, Georgia, United States Sodexo Full time

    Job Summary:Sodexo is seeking a highly skilled and experienced professional to lead the food service operations at The American Express Centurion Lounge in ATL Hartsfield-Jackson International Airport. As the Airport Lounge Operations Manager, you will be responsible for directing all front-of-house (FOH) operations, including training and development,...


  • Atlanta, Georgia, United States City of Atlanta Georgia Full time

    Job Summary:As the Airport Assistant Director-ATL Enforcement, you will be responsible for directing multiple assigned major airport functions, including strategic planning, data analysis, quality assurance, personnel management, office administration, budgeting, finance, procurement, contract management, inventory control, and more.Key...


  • Atlanta, Georgia, United States Sodexo Full time

    Job SummaryWe are seeking a highly skilled Airport Lounge Manager to oversee the daily operations of our Delta Sky Clubs at Hartsfield-Jackson Airport. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining high-quality food and beverage operations.Key ResponsibilitiesOversee daily food...


  • Atlanta, Georgia, United States Sodexo Full time

    Unit Overview:Sodexo Live's Airport Lounge Division is in search of a Human Resources Operations Manager to become a vital part of our team. This HR Operations Manager will be stationed onsite and will deliver essential HR administrative support to the Sodexo culinary and service teams managing the airport lounge operations. The role reports to a Senior HR...