VP, Consulting Operations and GTM- Unit 42

5 days ago


Santa Clara, United States Palo Alto Networks Full time

VP, Consulting Operations and GTM- Unit 42 Palo Alto Networks is seeking a VP of Unit 42 Consulting Operations and GTM to lead our Global Operations and GTM team. This role will focus on delivering exceptional customer experiences and outcomes through innovative strategies that retain and grow our customers. Your Impact Key Operation Responsibilities Guide Strategic Planning and Change Management: Collaborate with Consulting leadership and ensure strategic decisions are supported through data and analysis. Own development of new service offerings across the global team. Own & lead the Unit 42 GTM organization. Own Customer Success & enablement: Deliver high-value insights into the customer journey. Drive Customer and Operational Insights and Analytics: Define key metrics for the Unit 42 Organization. Define and Optimize the Customer Lifecycle: Map customer journey and identify opportunities for continuous improvement. Enhance Effectiveness and Efficiency Through Technology: Innovate Unit 42 systems and workflows. Champion Unit 42: Build a strong cross-functional interlock with various teams. Key GTM Responsibilities Define and articulate clear sales strategy and operational plans. Build and lead a diverse, highly talented sales team. Drive awareness and adoption of Unit 42 services. Manage multiple urgent Data Breach and Investigative Services opportunities. Leverage and cultivate relationships with top organizations. Grow Unit 42 external brand through key industry events. Qualifications Your Experience Strategic thinking and foresight. Problem-solving and analytical skills. Ability to understand business objectives and align initiatives. Long-term strategic outlook with measurable roadmaps. Enterprise SaaS Recurring Revenue Experience. Ability to create diverse teams and a customer-focused culture. Executive Presence and communication skills. Program management and facilitation skills. Consulting Operations or Strategy and Operations leadership experience. Strong understanding of Customer Success. Strong understanding of AI / LLM technology. Bachelor’s degree or equivalent experience mandatory; Masters preferred. Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team, dedicated to creating a more secure digital world. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. Our Commitment We’re committed to providing reasonable accommodations for all qualified individuals with a disability. Palo Alto Networks is an equal opportunity employer, celebrating diversity in our workplace. #J-18808-Ljbffr



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