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Attendant - Valet
2 months ago
About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you
Job Summary:
As an Attendant - Valet, you will safely park and retrieve guest vehicles according to established policies and guest service standards.
Duties and Responsibilities:
* Park and retrieve guests vehicles in a safe and damage free manor.
* Greet the guest with positive body manner and friendly demeanor.
* Adheres to the guidelines of the Casino's parking and retrieval procedures.
* Explain to guests the Casino's parking and retrieval procedure to ensure guest satisfaction.
* Must be able to sprint to/from vehicles.
* Must strive to answer the valet phone within 3 rings and maintain professional telephone etiquette.
* Maintain proper storage and labeling of guest keys and tags.
* Keep the valet area neat and free of trash.
* Maintain appropriate logbook or records during shift.
* Ability to share or divide attention among several ongoing activities, projects or assignments.
* Hand out valet tickets and perform damage inspections of all vehicles before parked.
* Respond to reasonable guest requests or place guest in contact with appropriate person for assistance.
* Assist with the cleanliness of the Valet area and the casino property
* All other duties as assigned.
Qualifications:
* Must be 21 years of age or older
* Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
* No moving violations within the last 6 months.
* Must know and abide by all applicable federal DOT, state, and local driving regulations.
* Able to drive a manual or standard shift transmission.
* Must have and maintain a valid driver's license and the ability to be insured under our company policy.
* Must have a high school diploma or equivalent
* Must have excellent communication, and analytical
* Must have open work availability to work nights, weekends, and holidays
Physical Demands:
* Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk.
* Must be able to run between 1-15 miles (throughout the course of a shift)
* Exposure to climate environment.
* Must occasionally lift and lift up to 25 pounds.
* Frequently required to stoop, crouch or kneel.
Work Environment:
The work environment contains bright lights, loud noise, and stressful situations.
