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Auto Service Dispatcher, Top Pay, Experience Req'd

2 months ago

Alcoa, United States Twin City Dealerships - Service Full time



3046 Airport Highway, Alcoa, TN 37701

Automotive Service DispatcherIndustry-leading Compensation + Great Benefits
Great Schedule No WeekendsPrevious Auto Mechanic, Service Advisor, Service Manager, or Dispatcher experience required.

Twin City Dealershipsis HIRING NOW for a Dealership Service Dispatcher to plan, organize, lead, and control the flow of service work through the Service Department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.

We provide industry-leading compensation and benefits as well as a state-of-the-art facility and positive workplace.We value our employees and invest in their success



We offer:

  • Industry-leading pay plan
  • Full-time position, Monday - Friday
  • Medical, Dental and Vision insurance
  • Life insurance
  • 401(k) retirement plan company matched
  • Paid time off (PTO)
  • Career advancement opportunities
  • Drug-free workplace


Responsibilities Service Dispatcher:

  • Organize and control the flow of service work through the service department in a professional, timely manner
  • Work closely with the Service Manager daily to ensure processes are being followed by the team to maximize shop flow and profitability
  • Implement and maintain an effective dispatch system
  • Schedule shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required
  • Ensure proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation
  • Maintain an organized and up-to-date repair log
  • Prepare a list of needed service department equipment, supplies, and required repairs, and reviews it with the Service Manager as needed
  • Advise the Fixed Operation Manager of repetitive shortages so that corrective action can be taken
  • Ensure that Technicians follow warranty material disposition procedures
  • Maintain a professional appearance for self and subordinates in accordance with company policy

Qualifications/Requirements Service Dispatcher:

  • Automotive Service Dispatcher, Service Manager, Service Advisor or Technician experience is required
  • Capable of working independently as well as in a team
  • Organized and friendly personality with good customer service skills
  • Demonstrated ability to manage others
  • Time management skills
  • High school diploma or equivalent
  • Please upload your resume. Completing the online assessment will grant you priority consideration
  • Must be authorized to work in the U.S. without sponsorship and be a current resident
  • Must pass pre-employment testing to include background checks, MVR, and drug screen

About us:
Twin City Dealerships has been in business for over 65 yearsand is well known for providing our Cadillac, Buick, Mazda, Genesis, GMC, Hyundai, Honda and Nissan customers with a world-class ownership experience. And the best way to do that is by having on board the best employees in the business.

We are an Equal Opportunity Employer.All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

RequiredPreferredJob Industries
  • Customer Service