Customer Service Represenative
2 weeks ago
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Located in Tualatin, OR
Salary: $19-$21/hr DOE
Bilingual Customer Service Representative-Exciting Opportunity Join our fantastic client in Tualatin, who is seeking a dynamic individual to enhance their team
This is an evaluation-to-hire opportunity
Duties:
- Provide exceptional customer service support to clients and vendors
- You will provide answers to questions and provide resource information as needed
- Responsible for gathering detailed information, running verification checks, certificate of insurance tracking, W-9 verifications, and other pre-registering duties
- Answer phone calls, assist all callers with setting up profiles, updating membership subscriptions, and collecting any data needed for their account
- Follow-up with clients who have left messages, subscriptions that need updating enrollment verifications
- Respond to customer emails and chats in a professional and friendly manner
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about product, pricing, and availability
- Data entry in various platforms
- Additional duties assigned as needed
Knowledge, Skills, Abilities:
- Two or more years of customer service experience
- Strong interpersonal skills including strong active listening skills, ability to receive and give feedback, and goal-oriented
- Computer experience and knowledge of MS Word, Excel, and Outlook
- Excellent phone etiquette, verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize workload
- Possesses problem-solving skills as well as being able to make logical decisions and set pretties
- Ability to work with deadlines and meet them by their due date
- HS Diploma/ GED
Pay: $19-$21/hr. DOE
Schedule: Monday-Friday, 8:30 am-5 pm
Benefits offered during the evaluation period (once hired full benefits package offered):
- Medical, Dental, and Vision Insurance
- 401k
- Oregon Sick Pay
- Paid Leave Oregon
- Term Life and Short-Term Disability
- We offer $50 referral bonuses, if you have friends or family looking for work, we will pay you
As one of the leading staffing companies in North America, Express Employment Professionals works with job seekers to help them find the right opportunity for you and their careers. We offer competitive wages, immediate medical benefits, a 401(k) plan, weekly paychecks, and more Employment with Express Employment Professionals depends on the successful completion of the Express process, which may include drug testing, background checks, meeting Express bonding requirements, and completing the work authorization paperwork.
Apply in 3 ways
- Call us at Monday-Friday 8 am-5 pm
- Submit your application via www.ExpressPros.com/WestTualatin, be sure when you submit your app to submit it to the West Tualatin location.
- Stop by our office Express Employment Professionals is located at 8100 SW Nyberg St Suite 290, Tualatin, OR 97062.
#1939OS
Express Office: West Tualatin
8100 Southwest Nyberg Road
Suite 290
Tualatin, OR 97062
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