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Patient Service Rep

2 months ago

Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

Job Type

Full-time

Description

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for UT NEUROLOGY located in Knoxville, TN. The position offers a competitive benefit package.

Job duties include:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more

Requirements

6-months to 1-year previous medical experience is preferred.

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.