Patient Service Rep

2 months ago


Knoxville, United States American Esoteric Laboratories Full time

Job Functions, Duties, Responsibilities and Position Qualifications:

Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This opportunity is full-time during first shift.

LOCATION: Knoxville

DAYS: Monday - Friday

HOURS: 7:30 am - 5:30 pm

Full-time benefits are available.

In this role, you will:

  • Provide patients, clients, and the laboratory team with exceptional service right over the phone
  • Work in a call center environment.
  • Process billing claims, analyze accounts, and help callers understand their charges.
  • Champion safety, compliance, and quality control.

All you need is:

  • High School Diploma or equivalent
  • 1 year of experience working in a call center or in the laboratory
  • Exceptional communication skills
  • Top notch typing proficiency (at least 35wpm), including 10-key
  • Ability to thrive in a fast-paced environment

Bonus points if you’ve got:

  • Associate’s Degree or Medical Assistant training
  • 2+ years of laboratory training or experience in specimen collection and processing
  • Data entry experience in a production environment

We’ll give you:

  • Appreciation for your work
  • A feeling of satisfaction that you’ve helped people
  • Opportunity to grow in your profession
  • Free lab services for you and your dependents
  • Work-life balance, including Paid Time Off and Paid Holidays
  • Competitive benefits including medical, dental, and vision insurance
  • Help saving for retirement, with a 401(k) plus a company match
  • A sense of belonging – we’re a community

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.  Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Laboratory Operations

Company:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


  • Patient Service Rep

    1 month ago


    Knoxville, United States American Esoteric Laboratories Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team...

  • Patient Service Rep

    2 months ago


    Knoxville, United States Sonic Healthcare Full time

    Job Functions, Duties, Responsibilities and Position Qualifications: Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our team of...

  • Patient Service Rep

    2 months ago


    Knoxville, United States American Esoteric Laboratories Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team...

  • Patient Advocate

    2 weeks ago


    Knoxville, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Knoxville, TN. The Full Time schedule for this role will be Monday-Friday; 8am-4:30pm with flexibility as needed. Job Summary The purpose of this position is to connect uninsured hospital patients to...


  • Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Job Type Full-timeDescriptionUniversity Physicians' Association is seeking qualified applicants for a full-time Pediatric Patient Service Representative (PSR) for GI FOR KIDS located in Knoxville, TN .Job duties include:Greet patients in friendly and timely mannerEnsure that patients complete necessary forms required for the electronic health record and...


  • Knoxville, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate Team Lead. This position will be located on-site at a hospital in Knoxville, TN. The Full Time schedule for this role will be Monday-Friday; 8am-5pm with flexibility as needed.Job Summary The purpose of this position is to connect uninsured hospital...

  • Patient Service Rep

    1 month ago


    Knoxville, TN, United States American Esoteric Laboratories Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team...


  • Knoxville, United States Gpac Full time

    We have an exciting opportunity for a Business Developer/Project Sales Rep near Memphis, TN! Gpac, a 30+ year-old recruitment company, is partnered with a well-established company in the Mechanical industry. This is your chance to join a team that values both exceptional service and a friendly working environment.The ideal candidate is a highly motivated...

  • Patient Service Rep

    3 months ago


    Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Job Type Full-time Description If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that...


  • Knoxville, United States East Tennessee Children's Hospital Full time

    BASIC PURPOSE OF THE JOB To greet patients and ensure all information is gathered for efficient encounters and billing outcomes. Responsible for precepting new employees, assisting with claim reviews and daily financial reporting. REPORTS TO * Practice Manager or Administrative Lead JOB REQUIREMENTS Supervisory Responsibilities: NO Minimum Education:...


  • Knoxville, United States East Tennessee Children's Hospital Full time

    BASIC PURPOSE OF THE JOB To greet patients and ensure all information is gathered for efficient encounters and billing outcomes. REPORTS TO * Practice Manager/Lead JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: High School Diploma/GED Degree: General License/Certification Required: None Minimum Work Experience: 1-2 years in...

  • PATIENT SERVICE REP I

    3 months ago


    Knoxville, United States East Tennessee Children's Hospital Full time

    BASIC PURPOSE OF THE JOBTo greet patients and ensure all information is gathered for efficient encounters and billing outcomes.REPORTS TOPractice Manager/LeadJOB REQUIREMENTSSupervisory Responsibilities: NoMinimum Education: High School Diploma/GEDDegree: GeneralLicense/Certification Required: NoneMinimum Work Experience: 1-2 years in Medical Office setting...


  • Knoxville, United States FedEx Full time

    FedEx - JobID: PDX_FEC_7C352816-A545-4D7B-8053-D360E9C2ABCE_238525 [Customer Service Representative] As a Service Center Support Rep at FedEx, you'll: Perform administrative/clerical functions by maintaining files, copying, imaging, answering phones, data entry, sorting/distributing mail; Provide accurate information and assistance to customers; Enter...


  • Knoxville, Tennessee, United States American Esoteric Laboratories Full time

    Job Summary:We are seeking a highly skilled Patient Service Representative to join our team at American Esoteric Laboratories. As a Patient Service Representative, you will be responsible for providing exceptional service to patients, clients, and the laboratory team over the phone.Key Responsibilities:Process billing claims and analyze accounts to ensure...


  • Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Job Type Part-time Description If you are looking for a part-time career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition, we are committed to being a great place to work for all team members. We also offer a great comprehensive benefit package for all employees who...


  • Knoxville, United States Select Physical Therapy Full time

    Overview: When patients enter our center in Knoxville, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...


  • Knoxville, Tennessee, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Part-Time Patient Service RepresentativeAre you looking for a part-time career that offers a great culture to grow and learn while gaining great experience in the healthcare field? We want you on our team!We are committed to being a great place to work for all team members. Our comprehensive benefit package includes:Medical, Dental, and Vision...


  • Knoxville, United States Gary Yeomans Ford Knoxville Full time

    Gary Yeomans Ford Knoxville is looking to fill positions in our Service Business Development Center with enthusiastic and highly motivated individuals with a strong desire to succeed. The ideal candidate to join our team would be a people person with great communication skills, who is able to work in a fast paced environment, have strong problem solving...


  • Knoxville, United States FastSigns Full time

    Full Time, Mon-Fri, 8:30 - 5:00, Pay based on experience, $12 - $18 per hour, PTO, Health insurance and other benefits, Accrued Vacation and Sick days off. Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems...


  • Knoxville, United States Covenant Health (Tennessee) Full time

    Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Patient, Family, Specialist, Representative, Service, Healthcare