Patient Service Rep

3 weeks ago


Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

Job Type Full-timeDescriptionIf you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:Medical, Dental, and Vision Insurance401(k) with company match and immediate vestingShort-term and Long-term disabilityLife insuranceCritical IllnessFlexible Spending AccountsHealth Savings Account with Employer contributionPTO, Sick leave, Bereavement leaveEmployee Assistance ProgramFitness CentersUniversity Physicians Association is seeking qualified applicants for a Patient Service Representative position. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.Job Responsibilities :Greet patients in friendly and timely mannerEnsure that patients complete necessary forms required for the electronic health record and billing officeMaintain patient demographic and insurance information; verifies insurance eligibility and collects co-paysEnsures good patient flow through practice by timely processing of patients as they arrive at front officeAnswer patient inquiries regarding patient registration information or billing questionsRefers patient inquiries regarding medical care or treatment to medical assistant or physicianSchedules patients with appropriate physicianDocument scanning into electronic health recordOther duties as assigned Requirements Ability to multi-taskStrong communication skillsTime management and organizational skillsAttention to detail



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