Patient Service Rep

3 weeks ago


Knoxville, United States American Esoteric Laboratories Full time

Job Functions, Duties, Responsibilities and Position Qualifications:

Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This opportunity is full-time during first shift.

LOCATION: Knoxville

DAYS: Monday - Friday

HOURS: 7:30 am - 5:30 pm

Full-time benefits are available.

In this role, you will:

  • Provide patients, clients, and the laboratory team with exceptional service right over the phone
  • Work in a call center environment.
  • Process billing claims, analyze accounts, and help callers understand their charges.
  • Champion safety, compliance, and quality control.

All you need is:

  • High School Diploma or equivalent
  • 1 year of experience working in a call center or in the laboratory
  • Exceptional communication skills
  • Top notch typing proficiency (at least 35wpm), including 10-key
  • Ability to thrive in a fast-paced environment

Bonus points if youve got:

  • Associates Degree or Medical Assistant training
  • 2+ years of laboratory training or experience in specimen collection and processing
  • Data entry experience in a production environment

Well give you:

  • Appreciation for your work
  • A feeling of satisfaction that youve helped people
  • Opportunity to grow in your profession
  • Free lab services for you and your dependents
  • Work-life balance, including Paid Time Off and Paid Holidays
  • Competitive benefits including medical, dental, and vision insurance
  • Help saving for retirement, with a 401(k) plus a company match
  • A sense of belonging were a community

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Laboratory Operations

Company:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


  • Customer Service Rep

    4 months ago


    Knoxville, United States PRINTING INDUSTRY ASSOCIATION OF THE SOUTH INC Full time

    **Customer Service Rep** * Russell Printing Options | Knoxville, TN Customer service and estimating. Must have experience in a print shop. Full-Time Salary: $18 $21 per hour If you are interested in applying for this position, please contact Dennis Russell at dennisrpo@gmail.com for more information.

  • Patient Service Rep

    3 weeks ago


    Knoxville, United States Sonic Healthcare USA, Inc. Full time

    Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the support of an all-star team, and an opportuni Patient, Service, Retail, Healthcare, Laboratory

  • Patient Service Rep

    2 weeks ago


    Knoxville, United States Sonic Healthcare Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team of...

  • Patient Service Rep

    2 weeks ago


    Knoxville, United States Sonic Healthcare Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team of...

  • Patient Service Rep

    1 week ago


    Knoxville, United States American Esoteric Laboratories Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team...


  • Knoxville, United States Covenant Health Full time

    Position Summary: The Patient Account Rep II is responsible to provide timely and accurate follow-up of claim issues, working of accounts receivable and responding to inquiries from insurance carriers, patients, office managers and other staff. The Patient Account Rep II will respond to a minimum of 32 tasks per day or an equivalent work assignment,...

  • Patient Service Rep

    3 weeks ago


    Knoxville, United States Sonic Healthcare Full time

    Job Functions, Duties, Responsibilities and Position Qualifications: Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our team of...

  • Patient Service Rep

    3 weeks ago


    Knoxville, United States American Esoteric Laboratories Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team...


  • Knoxville, Tennessee, United States Covenant Health Full time

    Job SummaryThe Patient Account Representative II is a key member of the Business Office team, responsible for providing timely and accurate follow-up of claim issues, working on accounts receivable, and responding to inquiries from insurance carriers, patients, office managers, and other staff. This role requires strong communication and problem-solving...


  • Knoxville, Tennessee, United States Covenant Health Full time

    Job SummaryThe Patient Account Representative II is a key member of our Business Office team, responsible for providing timely and accurate follow-up of claim issues, working on accounts receivable, and responding to inquiries from insurance carriers, patients, office managers, and other staff.Key ResponsibilitiesUnderstand and interpret billing procedures...

  • Patient Service Rep

    1 week ago


    Knoxville, TN, United States American Esoteric Laboratories Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team...

  • Patient Service Rep

    2 months ago


    Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Job Type Full-timeDescriptionUniversity Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for University Women's Specialists located in Knoxville, TN. The position may include some local travel as needed.Job duties include:Greet patients in friendly and timely mannerEnsure that patients complete...

  • Patient Service Rep

    2 months ago


    Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Job Type Full-timeDescriptionIf you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that...

  • Patient Service Rep

    2 months ago


    Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Job Type Full-time Description University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for University Women's Specialists located in Knoxville, TN. The position may include some local travel as needed. Job duties include: Greet patients in friendly and timely manner Ensure that patients...

  • Patient Service Rep

    2 months ago


    Knoxville, United States UNIVERSITY PHYSICIANS ASSOC INC. Full time

    Job Type Full-time Description If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that...


  • Knoxville, United States East Tennessee Children's Hospital Full time

    BASIC PURPOSE OF THE JOBTo greet patients and ensure all information is gathered for efficient encounters and billing outcomes. Responsible for precepting new employees, assisting with claim reviews and daily financial reporting.REPORTS TOPractice Manager or Administrative LeadJOB REQUIREMENTSSupervisory Responsibilities: NOMinimum Education: High School...


  • Knoxville, United States East Tennessee Children's Hospital Full time

    BASIC PURPOSE OF THE JOB To greet patients and ensure all information is gathered for efficient encounters and billing outcomes. Responsible for precepting new employees, assisting with claim reviews and daily financial reporting. REPORTS TO * Practice Manager or Administrative Lead JOB REQUIREMENTS Supervisory Responsibilities: NO Minimum Education:...


  • Knoxville, United States East Tennessee Children's Hospital Full time

    BASIC PURPOSE OF THE JOB To greet patients and ensure all information is gathered for efficient encounters and billing outcomes. Responsible for precepting new employees, assisting with claim reviews and daily financial reporting. REPORTS TO Practice Manager or Administrative Lead JOB REQUIREMENTS Supervisory Responsibilities: NO Minimum Education: High...


  • Knoxville, United States Gpac Full time

    We have an exciting opportunity for a Business Developer/Project Sales Rep near Memphis, TN! Gpac, a 30+ year-old recruitment company, is partnered with a well-established company in the Mechanical industry. This is your chance to join a team that values both exceptional service and a friendly working environment.The ideal candidate is a highly motivated...


  • Knoxville, United States East Tennessee Children's Hospital Full time

    BASIC PURPOSE OF THE JOB To greet patients and ensure all information is gathered for efficient encounters and billing outcomes. REPORTS TO * Practice Manager/Lead JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: High School Diploma/GED Degree: General License/Certification Required: None Minimum Work Experience: 1-2 years in...