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HVAC Inside Sales
1 month ago
HVAC Inside Sales & Tech Support
Modern Supply, 5928 Shallowford Rd, Chattanooga, Tennessee, United States of America Req #6812
Tuesday, July 23, 2024
Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under and offer a customized business approach, honoring what’s special about each local marketplace.
Modern Supply is one of those trade names and is looking for HVAC Inside Sales & Tech Support at their Chattanooga, TN location .
Pay for HVAC Inside Sales & Tech Support is between $19.23 and $30.00 per hour at this location.
Are you outgoing and value customer service? Are you service-oriented and thrive on ensuring customer satisfaction? Do you enjoy diagnosing and servicing HVAC systems?
If so, then Hajoca Corporation - Modern Supply Company, would like you to join our dedicated team as an HVAC Inside Sales & Technical Support Specialist. Our team has been serving the local community for many years. We are a close-knit team that works together to provide the best service to both new and existing customers. We have a high-energy, fast-paced, enthusiastic and fun working climate.
Inside Salespeople provide sales and support to walk-in customers at the sales counter and assistance to outside sales staff in the field. HVAC Technical Support Specialists assist customers with design questions and diagnosing technical issues in the field as needed. The HVAC Inside Sales & Technical Support Specialist duties will include, but are not limited to:
Assisting customers who purchase and/or pick up merchandise at our location
Process Sales Orders generated at the counter
Provide customers with reliable information regarding product specifications and pricing
Assisting team members in servicing customers, answering phone calls, stocking merchandise and pulling orders for delivery
Assist HVAC customers with system design and installation procedures
Help HVAC customers with technical questions, and with diagnosing HVAC system problems and issues
All interested applicants must possess:
High school degree or equivalent
5 years minimum experience as an HVAC service technician
Outstanding customer service and communication skills
Ability to identify customer needs, provide profitable solutions, and close the sale
The ability to maintain positive relationships with team members, vendors, and customers
The ability to troubleshoot and HVAC system through a series of questions from a phone conversation
Be able to drive a vehicle over 10,000 lbs. As a non-CDL driver, you must: Be at least 21 years old
Possess a proper and valid driver’s license
Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
Be able to pass a Department of Transportation physical examination before beginning work and again at least every two years while employed and performing this job function.
Our ideal candidate will also:
Have, or quickly develop, a comprehensive knowledge of products
Basic computer literacy (use of mouse and keyboard, Microsoft Word, and Microsoft Office)
Be a fast learner on computer skills - must learn our sales processing & inventory management software quickly and efficiently
Possess the drive to assist team members with other tasks as required - MUST BE A SELF STARTER
Have served in an HVAC company for more than 10 years
Be excellent, effective, and efficient with diagnosing an HVAC system
Have participated in several HVAC factory training classes
Be willing to do some traveling to acquire factory certifications required to serve in the role of Technical Support Specialist
Be willing to participate in HVAC continuing education courses on an annual basis
Be willing to teach HVAC technical classes in front of a large group
Be willing to visit job sites if necessary to diagnose and remedy problematic HVAC systems
The benefits of working with us:
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was their own small business. We give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and reward team success through our profit-sharing opportunities and generous benefits package which includes:
Medical, dental, vision, and prescription coverage
401 (k) and retirement cash account
Life insurance
Pre-tax accounts for healthcare and dependent care
Paid vacations, generous holiday schedule, and sick time
Great place to work for work/home balance
No weekend work No being on-call Consistent weekly work schedule - no long nights or super long days No ruined plans with family
No crawlspaces, attics, or harsh working conditions
THE ABSOLUTE GREATEST WORKING ENVIRONMENT IN THE INDUSTRY INCREDIBLE (INDUSTRY LEADING) BENEFITS & COMPENSATION PACKAGE
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
Medical, dental, vision, and prescription coverage
Accident and Hospital Indemnity coverage
Life insurance and Long Term Disability
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
Full-time and part-time benefits:
401(k)
Retirement cash account with company contributions
Targeted training programs focused on your personal and professional growth
*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement.
EEOC Statement
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.
Other details
Pay Type Hourly
Min Hiring Rate $19.23
Max Hiring Rate $30.00
Modern Supply, 5928 Shallowford Rd, Chattanooga, Tennessee, United States of America
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